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 Memphis •1 Room
 Memphis • 1 Room
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Embassy Suites Memphis

3.5-star property
1022 S Shady Grove Rd, Memphis, TN 1-855-201-7819
4.1 out of 5
Very good!
See all 21 travelocity Reviews

"Any Future travel needs to Memphis will surely have me staying at the Embassy Suites! " More

By a verified traveler on Thu 07 Sep 2023

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Hotel Description

Enjoy free breakfast at this Memphis hotel

In shopping district

You'll find Lichterman Nature Center and Shelby Farms Park within 3 miles (5 km) of this hotel. Baptist Memorial Restorative Care Hospital and Baptist Memorial Hospital are also within 3 miles (5 km).

Free breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the free cooked-to-order breakfast each morning.

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$122* Per night/room Apr 28 - Apr 29

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Memphis ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Memphis

Everyone (11) Couples (1) Family (4)
5 out of 5

Posted by , from ROANOKE on Sep 7, 2023

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Comment from Hotel Management

Sep 28, 2023 by Richie

Thank you, Anthony, for being our guest at Embassy Suites Memphis. It our intent for to have a pleasurable stay and hope to see you again soon.

5 out of 5
Any Future travel needs to Memphis will surely have me staying at the Embassy Suites!

Posted by , from ROANOKE on Sep 7, 2023

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Comment from Hotel Management

Sep 7, 2023 by Richie

Thank you, Anthony, for being our guest at Embassy Suites Memphis. Our team and I are glad you enjoyed your stay and hope to see you again soon!

4 out of 5
Enjoyable stay

Posted by on Jun 6, 2023

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Comment from Hotel Management

Jun 6, 2023 by BT

Hi Yvette,We are glad that you had an "enjoyable stay" with us! Please come back!

5 out of 5
Excellent customer service. Carpet filthy. Couch dirty. Furnishings outdated and worn. Very nice happy hour. Very nice buffet breakfast.

Posted by , from Memphis on Feb 12, 2023

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Comment from Hotel Management

Jun 6, 2023 by BT

Thank you for your feedback and kind words about our staff. I apologize you had a horrible cleanliness experienceat our hotel and I want to assure you that these issues have been addressed. We value all of our guests'feedback and use it to evaluate what can be done to improve our hotel as well as what we are doingright. We hope with our continued efforts to improve, you will keep the Embassy Memphis in mind nexttime you stay in the area.

2 out of 5
Happy hour and breakfast was good , dinner was overpriced

Posted by on Jan 11, 2023

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1 out of 5

Posted by on Oct 31, 2022

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5 out of 5
Everyone was great, breakfast was phenomenal especially the omelets …. Only if the hot tub had been working it would of been a perfect stay. Nice perks and great staff.

Posted by on Oct 23, 2022

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5 out of 5

Posted by on Oct 16, 2022

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4 out of 5
Pool hours differed from sign posted

Posted by on Jun 12, 2022

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5 out of 5
Property was clean and the breakfast was really good . Although the room was clean it smelled of wet carpet

Posted by on Dec 13, 2021

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About the Embassy Suites Memphis

Location 1022 S Shady Grove Rd, Memphis, TN 38120

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Indoor pool
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Indoor pool
  • Spa tub

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center and meeting rooms. Event space at this hotel measures 4232 square feet (393 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Memphis. Parking is available for a fee. This Memphis hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4232 sq ft of conference space
  • 393 sq m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Separate living room
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , High-speed internet access

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Memphis offers 220 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pull-out sofa bed
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Frank Grisanti Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Atrium/Lobby Bar - Onsite bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 4.49 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Memphis
  • Embassy Suites Memphis
  • Memphis Embassy Suites
  • Embassy Suites Memphis Hotel Memphis
  • Embassy Suites Memphis Hotel
  • Embassy Suites Memphis Hotel
  • Embassy Suites Memphis Memphis
  • Embassy Suites Memphis Hotel Memphis

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.