"Waited almost four hours for room to be ready. Was told it was a “priority” for housekeeping when I arrived. I hate being lied to. Really think it ref ... " More
Cambridge City Centre stay
With a stay at this Cambridge City Centre hotel, you'll be steps from Sedgwick Museum of Earth Sciences and University Museum of Zoology. University of Cambridge and Museum of Archaeology and Anthropology are also within half a mile (1 km).
Business services
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the express check-out, laundry service, and valet parking. Self parking, WiFi in public areas, and luggage storage are also offered.
Sep 9, 2019 by Janelle
Thank you for taking the time to provide feedback. We value all the feedback provided. I am very sorry to hear that your check-in did not meet your expectations and lacked some service requirements. This will be passed onto the relevant departments to address.
Sep 10, 2019 by Jan
Thank you for the positive score and comments, we are delighted that you enjoyed your time with us.
Jun 27, 2019 by Janelle
Thank you for taking the time to submit a score and if you wanted to share any feedback with us, please do so as we welcome the chance to be able to help.
The property is closed between December 20 and January 4.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee. This Cambridge hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: WiFi (surcharge)
Valet parking (surcharge)
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Bass & Bull Restaurant - This restaurant specializes in British cuisine and serves breakfast only.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.