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"It was ok. I would never pay that price again. " More

By a verified traveler on Thu 02 Sep 2021

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Hotel Description

Family-friendly 3.5-star hotel with 4 restaurants

In regional park

You'll find Nakiska Ski Resort and Silver Chair Ski Lift within 3 miles (5 km) of this hotel. Olympic Chair Ski Lift and Bronze Chair Ski Lift are also within 3 miles (5 km).

Full-service spa, sauna

A full-service spa, 4 restaurants, and an outdoor tennis court are all featured at this smoke-free hotel. Bring the family and enjoy the children's pool, playground, and arcade/game room. Traveling on business? Take advantage of the business center, laundry service, and valet parking.

Premium Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crosswaters Resort at Kananaskis ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crosswaters Resort at Kananaskis

Everyone (1) Couples (1)
3 out of 5
It was ok. I would never pay that price again.

Posted by , from San Tan Valley on Sep 2, 2021

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4 out of 5

Posted by on Jan 10, 2022

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About the Crosswaters Resort at Kananaskis

Location #1 Terrace Drive, Kananaskis, AB T0L 2H0

Renovations + Closures

This property is closed from October 1 2023 to December 31 2024 (dates subject to change).

Property Features

Crosswaters Resort at Kananaskis offers its guests a full-service spa, an outdoor tennis court, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Crosswaters Resort at Kananaskis. Parking is available for a fee. This 3.5-star Kananaskis hotel is smoke free.

  • 70 guestrooms or units
  • 4 dining venues
  • Meeting rooms
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crosswaters Resort at Kananaskis offers 70 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Forte Restaurant - This family restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.

Blacktail Bar - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Cedar Room - This fine-dining restaurant specializes in American cuisine and serves dinner only. Reservations are required. Open select days.

Woody's Pub - This pub specializes in American cuisine and serves dinner and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Snow tubing nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kananaskis Nordic Spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open select days. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. Check-in location: [Kananaskis Mountain Lodge, 1 Centennial Dr. Kananaskis, AB, T0L 2H0]. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to Kananaskis Mountain Lodge, 1 Centennial Dr. Kananaskis, AB, T0L 2H0
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 40 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 25.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room coffee
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7–35 for adults, and CAD 7–35 for children
  • Self parking fee: CAD 22 per night
  • Valet parking fee: CAD 35.00 per night
  • Pet fee: CAD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crosswaters Resort Kananaskis
  • Crosswaters Resort Kananaskis
  • Crosswaters Resort
  • Crosswaters Kananaskis
  • Hotel Crosswaters Resort at Kananaskis Kananaskis
  • Kananaskis Crosswaters Resort at Kananaskis Hotel
  • Hotel Crosswaters Resort at Kananaskis
  • Crosswaters Resort at Kananaskis Kananaskis
  • Crosswaters
  • Crosswaters At Kananaskis
  • Crosswaters Resort at Kananaskis Hotel
  • Crosswaters Resort at Kananaskis Kananaskis
  • Crosswaters Resort at Kananaskis Hotel Kananaskis

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.