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5.0 out of 5

"Staff were very friendly, 24 hr desk was perfect as we arrived late. Room was huge, and very comfortable. Staff was very accommodating giving us a lat ... " More

By a verified traveler on Tue 04 Aug 2015

Hotel Description

Family-friendly 4-star hotel near Palm Cove Beach

Seaside stay

With a stay at this Palm Cove hotel, you'll be within half a mile (1 km) of Palm Cove Beach and 3 miles (5 km) of Clifton Beach. Wet Tropics of Queensland and Macalister Range National Park are also within 2 miles (3 km).

2 outdoor pools

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. A business center, a terrace, and a garden are also on offer.

Free WiFi, patios

Featuring conveniences like refrigerators and coffee/tea makers, the 140 guestrooms also offer free WiFi and patios. Plasma TVs, in-room massages, and hair dryers are also available.

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$80* Per night/room Aug 24 - Aug 25

Superior King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Grand Chancellor Palm Cove ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Grand Chancellor Palm Cove

Everyone (1)
5 out of 5

Can't wait to come back!

Staff were very friendly, 24 hr desk was perfect as we arrived late. Room was huge, and very comfortable. Staff was very accommodating giving us a late checkout, and offering to store our bags for the day while we travelled up to the Daintree. Loved the pool area, wished we had another day just to hang out at the pool. Location is really neat, very small isolated beach front with little shops, restaurants and cafes, all running along the beach, 5 min walk away from the resort.

Posted by , from Winnipeg, MB on Aug 4, 2015

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About the Hotel Grand Chancellor Palm Cove

Location Coral Coast Drive, Palm Cove, QLD 4879

Property Features

As a guest of Hotel Grand Chancellor Palm Cove, you'll find 2 outdoor swimming pools, a waterslide, and a children's pool. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 5102 square feet (474 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Grand Chancellor Palm Cove. The hotel can provide concierge services and wedding services. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 140 guestrooms or units
  • 2 levels
  • 2 buildings
  • 5102 sq ft of conference space
  • 474 sq m of conference space
  • Built in 1987
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (25.8 km / 16 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Grand Chancellor Palm Cove offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to patios. 102-cm plasma televisions come with pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Private patio
  • HD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing on site
  • Snorkeling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skydiving nearby
  • Scuba diving nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 18.95 for adults and AUD 11.95 for children (approximately)
  • Airport shuttle fee: AUD 24.00 per person (one-way)
  • Airport shuttle fee per child: AUD 24.00 (one way), (from 3 to 12 years old)
  • Late check-out fee: AUD 30 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Chancellor Palm Cove
  • Hotel Grand Chancellor Palm Cove
  • Palm Cove Grand Chancellor
  • Chancellor Palm Cove Palm Cove
  • Hotel Grand Chancellor Palm Cove Hotel
  • Hotel Grand Chancellor Palm Cove Palm Cove
  • Hotel Grand Chancellor Palm Cove Hotel Palm Cove

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.