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4.6 out of 5

"My family thoroughly enjoyed our stay. We mainly hung out at the water park, pool, beach or one of the many eating places and was not disappointed by ... " More

By a verified traveler on Mon 31 Jul 2023

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Hotel Description

4.5-star beachfront resort near Bayahibe Beach

On the beach

You'll be within half a mile (1 km) of Bayahibe Beach and 2 miles (3 km) of Monumento Natural Punta Bayahibe with a stay here. East National Park and Cueva Padre Nuestro are also within 3 miles (5 km).

All-inclusive

This all-inclusive resort features a full-service spa, a nightclub, and 5 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Premium Garden View - 1 King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$440* Per night/room May 1 - May 2

Enclave Swim-Out Garden View - 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Enclave Ocean Front - 1 King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Partial Ocean View - 1 King Bed

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Enclave Garden View - 1 King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Enclave Garden View - 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton La Romana, an All-Inclusive Family Resort ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton La Romana, an All-Inclusive Family Resort

Everyone (6) Couples (4) Family (3)
5 out of 5
My family thoroughly enjoyed our stay. We mainly hung out at the water park, pool, beach or one of the many eating places and was not disappointed by any of it. There were a number of activities throughout the day for adults and kids to do.

Posted by on Jul 31, 2023

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Comment from Hotel Management

Jul 31, 2023 by Keyla

Dear Bruce,Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Hilton La Romana.Looking forward to have the pleasure of having you back home in the near future.

5 out of 5
Very easy to get around. Very quite at night in the room.

Posted by on Mar 31, 2023

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Comment from Hotel Management

Apr 1, 2023 by Keyla

Dear Arturo,Many thanks for taking the time to leave your feedback following your recent stay with us at Hilton La Romana. Looking forward to have the pleasure of having you back home in the near future.

5 out of 5
The property was fantastic! The staff was hands down the friendliest and so happy to help with anything. Our favorite bartender is Edwin, at the swim up bar...his fellow bartenders at the swim up bar were the kindest people. But Edwin was absolutely our family favorite, he was always smiling and so wonderful. We also loved picasso (aka Pablo Picasso) he was so genuine and kind! Every employee was so kind, considerate, and acommodating. The pools were fantastic! The food options were fabulous and delicious. Drink were all great as well. We cannot wait to go back next year! Only suggestion is the music by the pools i wish was more carribean, not cover bands playing todays hits.

Posted by on Jan 9, 2023

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Comment from Hotel Management

Jan 20, 2023 by Keyla

Dear Brenda, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Hilton La Romana. Looking forward to have the pleasure of having you back home in the near future.

5 out of 5
Beauty of design, decoration and the confort of every place.

Posted by on May 10, 2022

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Comment from Hotel Management

May 10, 2022 by MoraimaCayetano

Dear Maddy, Thank you for your positive feedback, which will surely be shared with the team. As a service oriented company, it is always a pleasure to learn we have achieved the goal of creating a wonderful vacation experience at Hilton La Romana. Look forward to welcoming you back in the near future.

4 out of 5
Esteban and Gregory were the best! They were extremely helpful and friendly. The staff was overall very friendly. The room was somewhat disappointing and smelled very musty and mildewy. I assume there was some water damage to the building. The amenities stated there were laundry facilities but it’s actually laundry service that is very expensive per item of clothing, so that was misleading. I would suggest packing plenty of clothes as it’s $1.25 per pair of underwear and prices go up from there. The grounds are incredibly beautiful and the beach area is very nice. The food was good on the adult side not super impressed with the food on the family side but it wasn’t terrible. Overall we had a good trip.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by MoraimaCayetano

Dear guest, Thanks for taking the time to write a feedback of your recent stay with us. Your detailed suggestions are being valued as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. Look forward to welcoming you in a near future.

5 out of 5
Our trip was great! The food was delicious and there were lots of choices. We stayed for a week and we were able to eat something different each night. The property and rooms were all very clean. The beach was also very clean and provided plenty of room for everyone. The staff was so friendly in every part of the resort. We especially appreciated the pool bartender, Edwin, who was super nice and helpful from the second we met him. I would definitely recommend this resort to everyone!

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 25, 2020 by MoraimaCayetano

Dear guest, Thank you for your positive feedback, which will surely be shared with the team. As a service oriented company, it is always a pleasure to learn we have achieved the goal of creating a wonderful vacation experience at Hilton La Romana. Look forward to welcoming you back in the near future.

5 out of 5
We had great experience with Concierge- Carlos King. This young gentleman was very helpful with arranging birthday surprise for my hubby. All was arranged as promised and even more. Would like to send him particularly BIG THANK YOU ! what was not that good , to my personal opinion is food, it was the same all the time in buffet. Restaurants were slow service and food was not impressive at all. Only one good exception was Hibachi in Asian restaurant.

Posted by on May 12, 2019

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Comment from Hotel Management

May 18, 2019 by Paola Montas

Dear guest! We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. Thank you very much for your detailed suggestions. Our guest’s feedback is truly important for us and we will consciously revise all of your remarks. We look forward to having the honor of welcoming you back home to offer you a truly remarkable experience.

5 out of 5
Even though there are renovations, it is very clean and comfortable, as well as, beautiful area

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 2, 2019 by Paola Montas

Dear guest! Thank you for choosing Hilton La Romana as your host for such a special getaway. We look forward to having you again in a not too distant future.

5 out of 5
Went with my husband and 8yr and 11yr old. Can't Rave enough about what a great time it was. You want relax, you got it. You want activities, you got it. You want entertainment, you got. The beach was beautiful and plenty of sunbeds. Would love to go again! Definitely worth every penny

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 24, 2019 by Paola Montas

Dear Eleni! We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We look forward to having the pleasure of having you back home in the near future.

5 out of 5

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 2, 2019 by Paola Montas

Thanks for staying with us. We appreciate your feedback!

About the Hilton La Romana All-Inclusive Resort & Water Park

Location Playa Bayahibe, La Romana, San Rafael del Yuma, La Altagracia 23000

Renovations + Closures

The property will be renovating from May 1 2024 to October 31 2024 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals and snacks included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Surfing/body boarding

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services

  • Kayaking included
  • Access to onsite nightclubs included
  • Surfing/bodyboarding included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included
  • Snorkeling included

Property Features

Hilton La Romana, an All-Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Hilton La Romana, an All-Inclusive Family Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and a sauna. Free self parking and valet parking are available. A complete renovation of Hilton La Romana, an All-Inclusive Family Resort was completed in December 2019. Smoking is allowed in designated areas at this 4.5-star San Rafael del Yuma resort.

  • 418 guestrooms or units
  • 3 levels
  • 4 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 8 bars or lounges
  • 7975 sq ft of conference space
  • 741 sq m of conference space
  • Built in 1997
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Hilton La Romana, an All-Inclusive Family Resort offers 418 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Spices Market - Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ausangate - Peruvian - This restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Moustache - French - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Azzuri - Italian - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

The Grill - Steak - This restaurant serves lunch and light fare. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Motor boating nearby
  • Cave exploring/spelunking nearby
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Marina nearby
  • Fitness classes on site
  • Boat tours on site
  • Scuba diving on site
  • Sailing nearby
  • Water sports equipment

Spa Services

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-out is available.

  • Grey water recycling system
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dreams La Romana Luxury
  • Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
  • Dreams Luxury All Inclusive
  • Dreams Romana Luxury All Inclusive
  • Dreams Romana Luxury
  • Hilton Romana All-Inclusive Family San Rafael Del Yuma
  • Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
  • Hilton Romana All-Inclusive Family San Rafael Del Yuma
  • Hilton Romana All-Inclusive Family Resort
  • Hilton Romana All-Inclusive Family
  • Hotel Hilton La Romana, an All-Inclusive Family Resort
  • Hilton La Romana an All Inclusive Family Resort
  • Dreams La Romana Luxury All Inclusive
  • Hilton Romana Inclusive Family

You should know

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.