- Liked: Property conditions & facilities, room comfort
Potential, but needs to be better managed.
I asked for a room in a quiet spot away from the lift and if the gym was open to residents. This was ignored completely but they did try to contact me to sell me dinner. The Spa is 200 yards away and cost £40 and I was given a room right next to the lift. Heiki on reception however was lovely and changed this for me. Unfortunately, the room I got was not clean (lots of hair in the corners of the bath behind the shower screen) and was over a set of doors below which banged incessantly through the night and from early in the morning. The bar service was slow and geared up to serve the restaurant, when the bar staff weren’t having a natter and ignoring the guests. Breakfast however was fantastic. Overall, great potential but no visible management and noisy rooms.