8/10 Good
John
Jan 21, 2024
Liked: Staff & service, property conditions & facilities
Very nice lobby area. Rooms huge and very clean. Bar nice too, all staff were amazing- very friendly and couldn’t do enough for us.
Slight downside was that there was no shampoo in the bottle in the shower. Only discovered this half way through my shower. Was fixed as soon as mentioned to reception though. Also, the lock on our room stopped working so we had to change rooms half way through. It wasn’t really a problem but we went from a room with a working fridge to one where the fridge didn’t work. When we explained this to reception and asked if we could have a working fridge, we were told ‘none of the fridges in the rooms worked’ but we knew this wasn’t true as the fridge in the first room worked!
Overall we would definitely stay again, but they just need to iron out those little issues. I’d definitely recommend upgrading your room to the Danube and Parliament building view.
John
Stayed 3 nights in Jan 2024