"Elevators were a problem specially in the morning (until 11:30am) and early evening. Bathroom needs maintenance/repairs, and bedroom rug needs deep ... " More
Manhattan stay
A stay at this Manhattan hotel places you steps from Carnegie Hall and a 5-minute walk from Broadway. Central Park and 5th Avenue are also within half a mile (1 km).
Business services
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and limo/town car service are also offered.
Mar 31, 2024 by Customer Service
Arlene, thank you for sharing your feedback. We're sorry to hear about the issues you faced with the elevator timings and certain discrepancies in your room. We acknowledge these concerns and are keen to ensure that our guests don't encounter such situations. We strive to ensure the highest standard of cleanliness and maintenance throughout our property. Please be assured your feedback has been relayed to our colleagues who are committed to rectifying any shortcomings. Your input is valuable to us for enhancing future guest experiences.
Mar 1, 2024 by Customer Service
Kevin, we're thrilled to see that you had a 5-star experience at Park Central Hotel New York. We look forward to welcoming you back in the near future for another superb visit.
Dec 24, 2023 by Customer Service
Susan, it's wonderful to learn that you enjoyed your stay at Park Central Hotel New York despite the ongoing elevator updates. We're glad you appreciated our prime location. We hope to have the pleasure of welcoming you back in the near future.
Dec 20, 2023 by Customer Service
Marcia, thank you for your time in submitting a rating. Our team members continuously strive to make every guest's experience enjoyable, and your feedback is invaluable to us. We hope you choose to stay with us again in the future, giving us the chance to provide an even better hotel experience.
Nov 3, 2023 by Customer Service
Christopher, we regret to hear about your recent experience. We take such matters seriously and strive to deliver a comfortable and positive experience for all our guests. We encourage all guests to be aware of our strict non-smoking policy which is readily available on our website to avoid any additional charges. Our team members strive to uphold this policy for the comfort and health of everybody in the hotel. Concerning the cleanliness and the service you received, we list these as top priorities, and we're genuinely disheartened to hear that your stay didn't reflect this. We hope to have the opportunity to regain your trust in the future. We'll ensure your next visit surpasses expectations.
Nov 2, 2023 by Customer Service
Leidys, we're genuinely sorry to read about your wait to access the elevators and your room. Elevator issues can indeed be inconvenient and we understand your frustration. Your observations about our room readiness policy have been noted too. We're always striving to streamline operations and accommodate our guests promptly. Therefore, your feedback is of great importance to us. Please rest assured we're committed to making improvements for a more comfortable stay in the future.
Aug 31, 2023 by Customer Service
Jeannette, it's such a pleasure to read your feedback regarding your first visit to Park Central Hotel New York. We're thrilled that our hospitality, cleanliness, and decor made your stay enjoyable. We look forward to welcoming you back for another wonderful stay in the future!
Aug 29, 2023 by Customer Service
Jeannette, it's wonderful to hear that you appreciated the well-maintained beauty of Park Central Hotel New York and our great team members. Your comments about our prime location in the heart of New York are truly appreciated. Your feedback is motivating and we are looking forward to welcoming you back for another memorable experience.
Aug 14, 2023 by Customer Service
Kathleen, thank you for your kind words. It's delightful to know that you and your sister experienced top-notch care from our team members at Park Central Hotel New York. We always aim to provide royal treatment to our guests. It's a thrill to hear your visit was no exception. We eagerly await your next stay with us.
Aug 28, 2023 by Customer Service
Thanks for the perfect rating, Kathleen!We're pleased to hear that you have fully enjoyed your stay at Park Central Hotel New York, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A 24-hour health club, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Park Central Hotel New York. For a fee, parking is available. This Beaux Arts New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Park Central Hotel New York offers 761 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 1:00 PM.
Park Lounge - This bar serves light fare only.
Central Market - This café specializes in local cuisine and serves breakfast, lunch, and light fare. Open daily.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's offsite parking is located at 184 West 54th Street, New York, NY.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.