"We enjoyed the shuttle downtown, the bath and body products in the room. Everything was clean and updated. Would definitely stay again! " More
City center stay
At this Eastside hotel, you'll be within a 5-minute walk of Community Folk Art Center and Syracuse Stage. Jazz Central Theater and SUNY Upstate Medical University are also within half a mile (1 km).
Business services
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, express check-out, and a computer station are also offered.
Sep 18, 2023 by Max
Hello,We apologize for the issues you had during the course of your arrival experience with us. We hope you will give us a chance to serve you better in the future. - Max
Oct 12, 2022 by Guest Services Manager
Thank you for your positive feedback! It was a pleasure being your host and we look forward to welcoming you back at a future date.
Jul 1, 2021 by Kyle, GM
Thank you for the kind words and feedback! Hope to see you back in the near future.
Sep 8, 2020 by Jeremiah T
We loved having you visit us, and are thrilled to hear you enjoyed your stay. We hope we get a chance to see you again soon.
Aug 3, 2020 by Jeremiah T
We are sorry to hear your stay wasn't the perfect experience we hope our guests have. We would love to know more about what we could do to make it better for you and our future guests. We hope you return and give us a chance to show you we are capable of so much more.
Jan 6, 2020 by Jeremiah T
Thank you for the review. We hope we get a chance to see you again on your next trip to Syracuse.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12500 square feet (1161 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and concierge services are also featured at the business-friendly Crowne Plaza Syracuse, an IHG Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Crowne Plaza Syracuse, an IHG Hotel offers 277 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM and 11:00 AM.
Crowne Plaza Syracuse, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.