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Country Inn & Suites by Radisson, Louisville South, KY

2-star property
400 Paroquet Springs Drive, Shepherdsville, KY 1-855-201-7819
3.8 out of 5
Good!
See all 31 travelocity Reviews

"Not a great smell in the room when we arrived. " More

By a verified traveler on Wed 03 Apr 2024

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Hotel Description

Enjoy free buffet breakfast at this Shepherdsville hotel

In Shepherdsville

You'll be within half a mile (1 km) of Paroquet Springs Conference Center and 2 miles (3 km) of Bullitt County History Museum with a stay here. Awesome Flea Market and Floyd's Fork are also within 3 miles (5 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free buffet breakfast is served.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Apr 21 - Apr 22

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Louisville South, KY ratings based on 31 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Louisville South, KY

Everyone (21) Couples (2) Family (4)
4 out of 5
Not a great smell in the room when we arrived.

Posted by on Apr 3, 2024

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Comment from Hotel Management

Apr 5, 2024 by Manager

Hello Margaret, We appreciate you leaving your feedback. We encourage guests to reach out during their stay so we can address any concerns in real-time. Your insights are valuable for us to enhance the experience for future guests. Thank you for sharing your thoughts with us.

4 out of 5

Posted by on Jan 5, 2024

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Comment from Hotel Management

Jan 9, 2024 by Manager

Hello Scott,We appreciate your review and are glad to hear that you had a positive experience during your stay with us. Should you have any additional feedback or suggestions, kindly contact us directly so that we may address them accordingly. We hope to welcome you back in the future for another enjoyable stay.

3 out of 5
I like the layout of the hotel and the staff was accommodating but the entire hotel and rooms need a deep cleaning. The hot tub was closed and boarded up. There was a broken window in the pool area. The sheets had to be changed on both beds because they were dirty, which they did immediately. The breakfast was decent. It wasn't a bad stay but could've been so much better with a few little touches.

Posted by on Nov 6, 2023

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Comment from Hotel Management

Nov 8, 2023 by Manager

Hello Jason,Thank you for your recent stay at our hotel. We appreciate your positive feedback regarding our layout and accommodating staff. We apologize for any inconvenience caused by the cleanliness issues you mentioned. We'll definitely look into your concerns and take appropriate actions. We regret to hear about the hot tub closure and broken window in the pool area. We're glad our team promptly addressed the issue with the sheets, and we're pleased to hear you enjoyed our breakfast. We value your feedback and will strive to make improvements for a better guest experience in the future.

1 out of 5

Posted by on Sep 18, 2023

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Comment from Hotel Management

Oct 10, 2023 by Manager

Hello Greg, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

1 out of 5

Posted by on May 21, 2023

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Comment from Hotel Management

Jun 13, 2023 by Manager

Hello Brad, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

5 out of 5

Posted by on Apr 29, 2023

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Comment from Hotel Management

May 20, 2023 by Manager

Hello Steven,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

5 out of 5

Posted by on Mar 19, 2023

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Comment from Hotel Management

Apr 9, 2023 by Manager

Hello Marcella,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4 out of 5

Posted by on Mar 11, 2023

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Comment from Hotel Management

Mar 31, 2023 by Manager

Hello Traci,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4 out of 5
It was a nice room , the fitted sheets that were on the bed when we got there were dirty.

Posted by on Feb 28, 2023

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Comment from Hotel Management

Mar 1, 2023 by Manager

Hello Gara,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

5 out of 5
All good

Posted by on Feb 27, 2023

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Comment from Hotel Management

Mar 2, 2023 by Manager

Hi William,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

About the Country Inn & Suites by Radisson, Louisville South, KY

Location 400 Paroquet Springs Drive, Shepherdsville, KY 40165

Property Features

Country Inn & Suites by Radisson, Louisville South, KY offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. A library, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Country Inn & Suites by Radisson, Louisville South, KY. Parking is available for a fee.

  • 1 building
  • 68 guestrooms or units
  • 3 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Louisville South, KY offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Country Carlson Shepherdsville
  • Country Inn Carlson Shepherdsville
  • Country Inn Suites by Radisson Louisville South KY
  • Country Inn & Suites by Radisson, Louisville South, KY Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.