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"The third party booked us for the wrong room " More

By a verified traveler on Wed 16 Aug 2023

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Hotel Description

3-star hotel perfect for exploring Maumee

Heart of Maumee

Within 3 miles (5 km) of this Maumee hotel, you'll find Maumee Antique Mall and Maumee Sports Mall. Also, Lucas County Recreation Center is within 3 miles (5 km) and Stranahan Theater is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$76* Per night/room Apr 29 - Apr 30

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Toledo South Maumee ratings based on 29 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Toledo South Maumee

Everyone (15) Couples (2) Family (10)
4 out of 5
The third party booked us for the wrong room

Posted by on Aug 16, 2023

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4 out of 5
Overall the stay was nice. There were a few issues in the room itself. The toilet wasnt secure to the floor and the floor around the toilet just seem soft. Also the bathroom door does not latch or lock.

Posted by on Aug 7, 2023

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4 out of 5
First room we were assigned, the heating did not work. We were promptly moved to another room.

Posted by on Dec 12, 2022

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5 out of 5

Posted by on Sep 16, 2022

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5 out of 5

Posted by , from Tucson on Sep 4, 2022

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4 out of 5

Posted by , from TITUSVILLE on Aug 2, 2022

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3 out of 5

Posted by on Jun 18, 2022

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2 out of 5
Staff was pleasant but the room was noisy, there was previous guest clothing item under the bed and bathtub was awkward - shower head too low and placed to one side of tub, curtain was too long for tub. Breakfast food was adequate but the set up was awkwardly laid out and difficult to work around with other guests.

Posted by , from SALFORDVILLE on Mar 14, 2022

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5 out of 5
Pros: spacious room, quite clean, walk-in shower with a DOOR instead of a leaky curtain. Heated indoor pool, exercise room. Hot breakfast with eggs and sausage while most hotels serve nothing and close a pool and blame "Covid" instead of just being too cheap! Surrounded by good restaurants, walk to Carrabas and Bob Evans with Cracker Barrel, Red Lobster etc. only a half-mile drive. Great deal for the price! Cons: shower head wouldn't adjust, no snack vending in the lobby.

Posted by , from Ortonville on Feb 12, 2022

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1 out of 5
Do not stay! Dirty, little to no breakfast. Very rude staff.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by Rita

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Rita Panchal Guest Relations Manager Best Western Toledo South Maumee

About the Best Western Toledo South Maumee

Location 6425 Kit Lane, Maumee, OH 43537

Property Features

Best Western Toledo South Maumee offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Toledo South Maumee. Self parking is free. Smoking is allowed in designated areas at this 3-star Maumee hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Toledo South Maumee offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maumee Inns
  • Heritage Inn Maumee
  • Heritage Maumee
  • Best Western Toledo South Maumee Hotel
  • BEST WESTERN Toledo South Maumee Ohio
  • Best Toledo Maumee Maumee
  • Best Western Toledo South Maumee Hotel
  • Best Western Toledo South Maumee Maumee
  • Best Western Toledo South Maumee Hotel Maumee

You should know

  • Pool access available from 8 AM to 11:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Toledo South Maumee.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.