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Encanto Acapulco

5.0 star property
5-star luxury resort near Condesa Beach

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Encanto Acapulco

Photo gallery for Encanto Acapulco

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Ocean Suite Bahia | Premium bedding, down comforters, minibar, in-room safe
Exterior
Panoramic Room, 1 King Bed, Ocean View | View from room
Panoramic Room, 1 King Bed, Ocean View | Terrace/patio

Overview of Encanto Acapulco

Reviews
9.2

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Jacques Cousteau 51, Fraccionamiento Brisas del Marques, Acapulco, GRO, 39887
  • Popular LocationPunta Sirena19 min walk
  • Popular LocationSirocco4 min drive
  • Popular LocationEl Rollo Acapulco8 min drive
  • Popular LocationAcapulco Golf Club8 min drive

Room options

View all photos for Ocean Suite Bahia

Ocean Suite Bahia | Premium bedding, down comforters, minibar, in-room safe

Ocean Suite Bahia

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Pool, Ocean View

Deluxe Room, 1 Bedroom, Private Pool, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Bedroom, Private Pool, Ocean View

  • 1071 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Ocean View

Panoramic Room, 1 King Bed, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Panoramic Room, 1 King Bed, Ocean View

  • 969 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Beach View

Comfort Room, 2 Double Beds, Beach View | Premium bedding, down comforters, minibar, in-room safe

Comfort Room, 2 Double Beds, Beach View

  • 646 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior
Las Brisas Acapulco
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (1004)
The price is $148
per night
$177 total
includes taxes & fees
May 3 - May 4
Las Brisas Acapulco

About the neighborhood

Acapulco

Brisas del Marqués stay.With a stay at this Brisas del Marqués resort, you'll be within half a mile (1 km) of Capilla Del Atardecer and 2 miles (3 km) of Chapel of Peace. Playa Pichilingue and Playa Puerto Marqués are also within 3 miles (5 km).
View more Resorts in AcapulcoOpens in a new window

What's nearby

  • El Rollo Acapulco - 8 min drive
  • Diana the Huntress - 10 min drive
  • Parque Papagayo - 12 min drive
  • La Quebrada Cliffs - 15 min drive
  • Playa Caletilla - 39 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 15 min drive

Restaurants

  • Sí Señor Acapulco - 8 min drive
  • Zibu - 4 min drive
  • Playa / Beach - 7 min drive
  • La Huerta - 7 min drive
  • Muna - 4 min drive

About this property

Encanto Acapulco

5-star luxury resort near Condesa Beach
Encanto Acapulco offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this resort measures 1018 square feet (95 square meters) and includes a conference center. A spa tub, spa services, and a library are also featured at the luxury Encanto Acapulco. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Acapulco resort.

  • 44 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1018 sq ft of conference space
  • 95 sq m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Encanto Acapulco offers 44 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Acapulco resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Spa Mar Abierto has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free covered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–noon for a fee: USD 55–500 for adults and USD 28–250 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 55–500 for adults, and USD 28–250 for children
  • Airport shuttle fee: USD 90 per vehicle (roundtrip, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encanto Acapulco
Encanto Hotel
Hotel Encanto Acapulco
Encanto Acapulco Hotel
Encanto Acapulco Resort
Encanto Resort
Hotel Encanto
Encanto Acapulco Resort
Encanto Acapulco Acapulco
Encanto Acapulco Resort Acapulco

Frequently asked questions

How close is Encanto Acapulco to the airport?

Encanto Acapulco is 8.8 mi (15-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Encanto Acapulco have an airport shuttle?

Encanto Acapulco offers an airport shuttle 24 hours a day, on request, for a charge of USD 90 per vehicle, roundtrip.

How close is Encanto Acapulco to the beach?

This resort is 6.2 mi (22-min drive) from Condesa Beach and 7.3 mi (27-min drive) from Papagayo Beach. Don't forget your sunscreen!

Does Encanto Acapulco offer free breakfast?

Free breakfast isn’t offered at Encanto Acapulco, but cooked-to-order breakfast is offered for a fee of between USD 55 and 500 for adults, USD 28 and 250 for children. It's available every day from 7 AM to noon.

Is there a casino at Encanto Acapulco?

No, there is no casino at this resort.

What time is check-in at Encanto Acapulco?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Encanto Acapulco?

This resort offers free valet parking.

Does Encanto Acapulco have a pool?

Encanto Acapulco features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Encanto Acapulco have a restaurant?

There are 2 onsite restaurants, offering options like Mexican cuisine, ocean views, and al fresco dining.

Does Encanto Acapulco have a spa?

Pamper yourself with a day at Spa Mar Abierto, where you can enjoy sports massages, aromatherapy, and mani/pedis.

How close is Encanto Acapulco to downtown Acapulco?

Encanto Acapulco is 2.2 mi away from Puerto Marques.

Encanto Acapulco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 329 out of 465 reviews" "
Rating 8 - Good. 86 out of 465 reviews" "
Rating 6 - Okay. 22 out of 465 reviews" "
Rating 4 - Poor. 11 out of 465 reviews" "
Rating 2 - Terrible. 17 out of 465 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, staff & service, amenities
EVITA ESTE HOTEL Y NO ARRUINES TUS VACACIONES. ERA UN BUEM HOTEL.DESGRACIADAMENTE ES UN HOTEL SIN PERSONAL MAL SERVICIO MUCHA HUMEDAD CUARTOS SUCIOS SIN TELEVISOR TE INDICAN QUE TIENEN UNA FALLA. LA GENTE DE RECEPCIÓN GROSERA. SIMPLEMENTE EVITALO
Stayed 1 night in Jul 2023

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience the property has great view and the service is excellent!!
Stayed 2 nights in May 2023

10/10 Excellent

nathan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff is excellent! The location is great and the views are truly amazing! The breakfast food options are great but the dinner menu has room for improvement but the vibe is five stars. The villas are definitely worth the money and the pool area was spectacular. Overall Encanto is great property!
Stayed 5 nights in Feb 2023

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Acapulco!
Warm service and the best views of the Acapulco Bay! Origen restaurant is a must!
Stayed 3 nights in Oct 2022

10/10 Excellent

monica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view at this property is breath taking. Nonetheless, this property is not very safe for young children. The lobby has many openings where a small child fits and it is on an upper level.
Stayed 6 nights in Oct 2022

10/10 Excellent

Andrey, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Lorenzo

Stayed 3 nights in Aug 2022

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Stay
I was hesitant to go to Acapulco with recent crimes. However, to get to Encanto you must pass 3 guard gates. It is also about 30-40 minutes outside “old” Acapulco. Encanto was clean, (for English travelers) everyone spoke English, simple elegance, service was amazing and private. The views are spectacular. Another highlight was the private dinner my husband scheduled for our 30th anniversary. They gave us a private balcony, a custom menu with wine, a private server and candle and roses all around. We really enjoyed having our own patio with an ocean view including a pool. And there is 24/7 room service. There isn’t a concierge, but the front desk staff is helpful. They know the history of Acapulco, the old Hollywood romance and shows and local attractions.
Stayed 1 night in Mar 2022