Downtown Boston location
Posted Oct 5, 2015
Great location for walking around downtown Boston. But, and this may not be the fault of the hotel, but it was the noisiest experience I have ever had. Guests talking and shouting loudly in the hallways all night long and even though we were not next to the elevators I heard every ping when the doors opened or closed. In the morning, the carts collecting trays rolled down the hallways starting at about 6am and that would have been ok EXCEPT the wheels squeaked so seriously in need of DW40!! Didn't sleep a wink , felt I was sleeping in the hallway it was that noisy!
Not great for what I paid!!
Comment from Hotel Management
Nov 6, 2015 by June McDougall, Hotel Management
We hope that you'll allow us to extend multiple apologies for the noise challenges you experienced. In no way does this reflect the service culture we strive to foster at the Boston Park Plaza; please rest assured that our Executive Team has been notified. We apologize again and hope that you will consider giving us another opportunity in the future to serve you and make amends.