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The Ritz-Carlton, Charlotte

5.0 star property
5-star luxury hotel near Queen City Quarter

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The Ritz-Carlton, Charlotte

Photo gallery for The Ritz-Carlton, Charlotte

Exterior
Property grounds
Parlor Suite, 1 bedroom | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Lobby
Free toiletries, hair dryer, bathrobes, slippers

Overview of The Ritz-Carlton, Charlotte

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
201 East Trade Street, Charlotte, NC, 28202
  • Popular LocationSpectrum Center3 min walk
  • Popular LocationCharlotte Convention Center6 min walk
  • Popular LocationNASCAR Hall of Fame9 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Room options

View all photos for Executive Suite, 1 Bedroom, Garden View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Garden View

  • 1086 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Garden View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Garden View

  • 1086 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, City View

  • 1086 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

42-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • 882 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Garden View

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
JW Marriott Charlotte
Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (432)
The price is $836
per night
$963 total
includes taxes & fees
May 7 - May 8
JW Marriott Charlotte

About the neighborhood

Charlotte

Uptown Charlotte stay.A stay at this Uptown Charlotte hotel places you steps from Queen City Quarter and within a 5-minute walk of Spectrum Center. Charlotte Convention Center and Bechtler Museum of Modern Art are also within half a mile (1 km).

What's nearby

  • Queen City Quarter - 1 min walk
  • Spectrum Center - 3 min walk
  • Charlotte Convention Center - 6 min walk
  • NASCAR Hall of Fame - 9 min walk
  • Bank of America Stadium - 15 min walk

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • World of Beer - 1 min walk
  • Redeye Diner - 1 min walk
  • Tupelo Honey - 4 min walk
  • Nuvole Rooftop TwentyTwo - 1 min walk
  • Eddie V's Prime Seafood - 3 min walk

About this property

The Ritz-Carlton, Charlotte

5-star luxury hotel near Queen City Quarter
The Ritz-Carlton, Charlotte offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Charlotte. Parking is available for a fee.

This 5-star Charlotte hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 18 levels
  • 4 bars or lounges
  • Built in 2009
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Ritz-Carlton, Charlotte offers 146 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 40 per day)

Food and drink

  • Full breakfast available for a fee: USD 28–100 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch Smart TV with cable channels
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 28–100 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

Frequently asked questions

How close is The Ritz-Carlton, Charlotte to the airport?

The Ritz-Carlton, Charlotte is 7.5 mi (11-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Charlotte?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Charlotte on Apr 26, 2024 start from $599.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Charlotte have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Charlotte.

Does The Ritz-Carlton, Charlotte offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, Charlotte, but full breakfast is offered for a fee of between USD 28 and 100 per person.

Is there a casino at The Ritz-Carlton, Charlotte?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton, Charlotte?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at The Ritz-Carlton, Charlotte?

Free parking is not available at this hotel. Valet parking is available for USD 40 per day.

Does The Ritz-Carlton, Charlotte have a pool?

The Ritz-Carlton, Charlotte features an indoor pool.

Does The Ritz-Carlton, Charlotte have a restaurant?

The Ritz-Carlton, Charlotte is home to BLT Steak, which features American cuisine and brunch.

Does The Ritz-Carlton, Charlotte have a spa?

Pamper yourself with a day at The Ritz-Carlton Spa, where you can enjoy detox wraps, body scrubs, and body wraps.

How close is The Ritz-Carlton, Charlotte to downtown Charlotte?

The Ritz-Carlton, Charlotte is 0.1 mi away from Charlotte.

The Ritz-Carlton, Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 178 out of 251 reviews" "
Rating 8 - Good. 37 out of 251 reviews" "
Rating 6 - Okay. 21 out of 251 reviews" "
Rating 4 - Poor. 8 out of 251 reviews" "
Rating 2 - Terrible. 7 out of 251 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Staff & service
Overall ok stay. Staff at front desk and valet friendly. Spa Staff not as friendly and seemed bothered to show me around the Spa. Bar food was good, but slow service. Loud outside our room
Stayed 1 night in Jan 2024

10/10 Excellent

Santosh, Charlotte

Stayed 1 night in Jan 2024

8/10 Good

Cristiano

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Eric

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

James

Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and attentive staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Room service was amazing. The new spa was incredible. 10/10
Stayed 1 night in Oct 2023

10/10 Excellent

Irina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Avelyn

Business traveler
Disliked: Staff & service, property conditions & facilities
This was my first time staying at the Ritz and will be my last. I was really disappointed in this stay. I stayed for 2 nights for work and wanted to treat myself to a luxury experience. Firstly, I was placed in a room I didn’t book. The room was fine but it was really dated. The remotes to the TVs are not responsive. The phone didn’t work. There was some sound coming from the vent and I didn’t get any sleep. One of my room service orders was completely wrong. I just expected better. The Ivys down the street is so much better
Stayed 2 nights in Jul 2023