4.0 out of 5

"This hotel is in the heart of Boone, off the main street for most things, close to 321 and the Blue Ridge Parkway, Tweetsie, Docks Rocks Gem Mine, and ... " More

By a verified traveler on Sat 08 Jul 2017

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Hotel Description

At Country Inn & Suites By Carlson, Boone, NC you'll be within a 20-minute stroll of Hickory Ridge Living History Museum and Horn in the West. Highlights at this hotel include free continental breakfast, an indoor swimming pool, and free self parking.

TVs with cable channels are featured in all 68 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Refrigerators and microwaves make in-room dining convenient. Free weekday newspapers, free local calls, and hair dryers are also available.

Enjoy the fitness center and spa tub. Other amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Places within a 30-minute walk of this 3-star Boone hotel include Daniel Boone Native Gardens and Turchin Center for the Visual Arts.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72 per night

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites By Carlson ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Quality hotel, great affordable price, great area

This hotel is in the heart of Boone, off the main street for most things, close to 321 and the Blue Ridge Parkway, Tweetsie, Docks Rocks Gem Mine, and lots of great local food options, the staff were great and gave us great recommendations for food and activity, and we had a great stay. We also had fun in the area, our room was very comfortable, and the only complaint we had was taken care of quickly.

Posted by , from Belmont, NC on Jul 8, 2017

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2 out of 5

Nice staff, but overall not clean.

Pool was unusable, which was very disappointing considering we chose this hotel for that reason. The room did not have a table and chairs, as shown in the photo of the room I booked, so eating in with the kids was not easy. Also, the tub had rust in the bottom and my youngest child still takes baths. The room was not thoroughly cleaned, we found a grape on the floor, and it was not ours. After my stay the manager emailed me saying the pool is now closed for repairs, but did not offer to make up for our inconvenience. I would not stay here again.

Posted by , from Concord, NC on Jul 5, 2017

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Comment from Hotel Management

Jul 16, 2017 by Customer Care

Thank you for reaching out to us. We are delighted to know that you appreciated the service you received from our staff. On the other hand, we are sorry to hear that you were not able to use the pool at time due to the maintenance. Also, we sincerely apologize that the cleanliness of the room and the amenities were not to your expectations. Please accept our heartfelt apologies for any inconvenience this may have caused you. Nonetheless, we are grateful that you took time to bring those issues to our attention as it is our desire to continuously improve our services. We hope to see you again in any of our Country Inns & Suites by Carlson Hotels in the future.

5 out of 5

Very nice hotel, close to everything!

Very clean. Breakfast is great but you have to get there early in order to get the good stuff, they run out fast. Great location, easy to get to Blowing Rock and downtown.

Posted by , from Pikeville, KY on Jun 27, 2017

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2 out of 5

Front desk staff need to communicate

I needed a late check out and the manager on duty when I checked in told me he would pro rate my day when I checked out. The day I checked out the person who was working refused to honor what the manager promised me. Never again will I stay here!

Posted by , from Jacksonville NC on Jun 18, 2017

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Comment from Hotel Management

Jun 23, 2017 by Customer Care

Thank you for reaching out to us. We understand the frustration you have felt and would like to apologize for the inconvenience you encountered due to the service you received from our front desk staff. Your feedback helps us prevent situations such as this in the future. It is our hope that you will consider returning to stay with us again, so that we may have the opportunity to offer you an experience that is nothing less than excellent.

3 out of 5

Understaffed

My room was not made up after our first night, my other friends rooms were made up but had no toiletries replaced (like soap). Housekeeping was no longer available so we had to go to the front desk to get soap!. On the positive side, the woman working breakfast busted her butt to keep things replaced, tables cleaned. My shower curtain also had mold on it.

Posted by on Jul 6, 2016

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5 out of 5

Comfortable and convenient

We stayed here to attend an App State football game. No problems at all. reasonable price and a comfortable room. Good breakfast, too.

Posted by on Dec 6, 2015

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3 out of 5

Good for price

Pros: That you could open the windows and enjoy fresh air, the breakfast, how quiet it was.
Cons: Cleanliness.
I'm the one to always read hotel reviews before booking so I thought I would share my thoughts. We rented a suite because we were traveling with our 1 year old son. The staff was very helpful and friendly! The room was a good size but we were a little disappointed with the cleanliness. The carpets need a good vacuuming and one of my towels had old make up on it when I got out of the shower. It was hard for us to let our son walk around because every time he fell down, his hands would pick up random hairs or dirt. Nice sheets/comforter but the mattress was really uncomfortable. The breakfast was nice and the hotel was quiet. There isn't a view or anything from our room so that was a little disappointing BUT for the price, we really weren't expecting that much. If you are only staying a night or two, this hotel is fine but I would invest in a nicer hotel if you have to stay any longer.

Posted by , from Raleigh, NC on Oct 13, 2015

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Comment from Hotel Management

Nov 20, 2015 by Angus - Director of Sales

Dear Ann, Thank you for taking the time to give us your feedback. Please accept our apologies that you were less than satisfied with the cleanliness of the room. I have shared your comments with out housekeeping department and we will work to ensure that this does not happen in future. We do have rooms with mountain views and in future we will be happy to make sure that you are allocated one if you prefer. We would like to thank you for taking the time to give us your comments and we hope that we will have the opportunity to welcome you back again in the future. Best regards

5 out of 5

Recommend

Pros: Convenience and staff
Cons: Breakfast selection
Location: Boone, NC - tourist things uptown but just a really nice getaway. 10 degree temp change from the Piedmont area.
Last minute check in. Room was great and staff was extremely pleasant. Will stay there again.

Posted by , from Cleveland, NC on Jul 27, 2015

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5 out of 5

Great experience!

Nice welcome, great facility and will stay again. Breakfast appropriate for entire family. Unfortunately we did not have time to swim or relax in the jaccuzzi!

Posted by , from R on Jul 7, 2015

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4 out of 5

Nice hotel.

Pros: Price and Breakfast
Location: Little within walking distance and traffic issue.
Nice hotel. Good breakfast. Entrance a little difficult to get to. Right on major road. Little within walking distance.

Posted by on Mar 24, 2015

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About the Country Inn & Suites By Carlson, Boone, NC

Location 818 E King St, Boone, NC 28607

Property Features

Country Inn & Suites By Carlson, Boone, NC offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. Country Inn & Suites By Carlson, Boone, NC also features a library, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this 3-star Boone hotel.

  • 68 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (155 km / 96.3 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites By Carlson, Boone, NC offers 68 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 15
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.