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"Beautiful views of the water and historic building. Soft beds, lovely balcony. Really delicious and varied breakfast buffet. Helpful staff. Strong wif ... " More

By a verified traveler on Mon 03 Apr 2023

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Hotel Description

4-star hotel near Via Lincoln

City center stay

A stay at this Palermo Historical Center hotel places you steps from Porta dei Greci and within a 5-minute walk of Via Lincoln. Villa Giulia and Foro Italico are also within half a mile (1 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. A business center, a terrace, and a garden are also on offer.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$112* Per night/room Apr 1 - Apr 2

Junior Suite, With View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (Adjoining Room, 2AD+2CH)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Family Room, Connecting Rooms (4 Adults)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, Terrace, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (Adjoining Room, extra bed 3AD+2CH)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

NH Palermo ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for NH Palermo

Family (1)
5 out of 5
Beautiful views of the water and historic building. Soft beds, lovely balcony. Really delicious and varied breakfast buffet. Helpful staff. Strong wifi.

Posted by , from SANTA MONICA on Apr 3, 2023

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1 out of 5

Stay Somewhere Else

I recently stayed there at the end of a Globus tour. Since I was with a tour, I had no choice but to stay at this hotel. However, if you have a choice, I would not recommend staying there. The room was good size, but there was visible mold all around the air conditioning vent, all the way up the wall to the ceiling. The mattress was very "lumpy". The room would have been tolerable, I guess, for a short stay, but the staff was extremely unhelpful. They gave me a user Id and password for the lobby internet, but after 30 minutes of trying to log on unsuccessfully, I asked a passing staff member, who informed me the internet was didn't work. (It didn't work for 4 days). We also asked at reception for brochures for excursions from the hotel and were told there were none. We later saw some brochures away from the desk, but they were in Italian, so asked about them and were given no help. We asked for a map of the area around the hotel and the staff had one original that they did not want to copy for us. I could go on, but the previous are just a few examples of our problems. I realize I did not speak the language, but NH hotels are an international chain and it would seem they would have better staff training/expectations for those in the hospitality business.

Posted by , from Lafayette, La. on Oct 20, 2011

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 1 to June 2:

  • Swimming pool

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 13 meeting rooms are available. Public spaces have free WiFi and wired Internet. An outdoor pool, a terrace, and multilingual staff are also featured at NH Palermo. This 4-star Palermo hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 5 levels
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Palermo Central Station (1.1 km / 0.7 mi)

Room Amenities

NH Palermo offers 226 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and hair dryers. This Palermo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

I Paladini - Overlooking the pool, this restaurant specializes in Mediterranean cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The property's Junior Suites are accessible by stairs only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13–32 for adults, and EUR 16–20 for children
  • Nearby parking fee: EUR 20 per day (66 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel NH Palermo
  • Palermo NH
  • Jolly Hotel Palermo
  • Nh Palermo Hotel Palermo
  • NH Palermo Sicily
  • Palermo Jolly Hotel
  • NH Palermo Hotel
  • NH Palermo Palermo
  • NH Palermo Hotel Palermo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.