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4.4 out of 5

"It was very clean and quiet. Staff was friendly " More

By a verified traveler on Mon 18 Sep 2023

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Hotel Description

Family-friendly Art Deco hotel with free WiFi

City center stay

Within 3 miles (5 km) of this Asheville hotel, you'll find Southern Highland Craft Guild Folk Art Center and Blue Ridge Parkway Visitor Center. Western North Carolina Nature Center and Blue Ridge National Heritage Area are also within 3 miles (5 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A business center, a grocery/convenience store, and a lobby fireplace are also on offer.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Apr 21 - Apr 22

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn & Suites Biltmore East ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites Biltmore East

Everyone (8) Couples (5) Family (10)
4 out of 5
It was very clean and quiet. Staff was friendly

Posted by on Sep 18, 2023

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Comment from Hotel Management

Sep 18, 2023 by Front Desk

Thank you for your feedback. Hope to see you again.

5 out of 5

Posted by on Jun 17, 2023

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Comment from Hotel Management

Jul 9, 2023 by Front Desk

Thank you for your feedback

5 out of 5
The front desk associate was incredibly sweet and quick with our check-in. The room is a bit small but clean and after a very long drive, much appreciated.

Posted by on Jun 17, 2023

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Comment from Hotel Management

Jun 19, 2023 by Front Desk

Thank you for your feedback

5 out of 5
Very friendly staff clean and private rooms

Posted by on Apr 9, 2023

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Comment from Hotel Management

Apr 9, 2023 by Quality Inn & Suites Biltmore East

Thanks, Vicci! We are so happy to hear that you enjoyed our awesome staff and our comfortable spacious rooms. We hope we can welcome you back on your next visit to Asheville.

4 out of 5
The staff was amazing!!!! I have a disability and the staff was wonderful about helping accommodate my needs. They were kind and professional and worked with me in a very caring way. I was totally impressed

Posted by , from Deland on Dec 4, 2022

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Comment from Hotel Management

Dec 7, 2022 by Quality Inn & Suites Biltmore East

What a wonderful review! Thank you so much for letting us know how we did. Our staff truly appreciates the shout out. We love what we do and guests like yourself make our day! Come back and see us soon!

5 out of 5
Quickest check-in EVER! Keys were ready & I was done in 5 minutes. CLEAN room, smelled great & nice large bathroom

Posted by , from COWETA on May 14, 2022

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Comment from Hotel Management

May 15, 2022 by Quality Inn & Suites Biltmore East

Hello Sonja, Thank you for your great feedback on your speedy check in and your clean and fresh smelling room. We enjoyed having you as our guest and hope you will choose us again on a future visit to our town!

5 out of 5

Posted by on Mar 19, 2022

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3 out of 5
The room was nice, but when u ck in @ 10pm and its 30 degrees outside it would have been nice to have a warm room...took over an hour to heat

Posted by on Jan 12, 2021

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Comment from Hotel Management

Jan 12, 2021 by Front Desk

Thank you for your feedback. Stay Safe and Healthy

4 out of 5
The place was very clean. The bedroom was updated and looked good. The mattress could have been a better quality but we slept ok. The only issue was there was a lot of people out late and coming back to the room and we could here people coming and going. I don’t know if the hotel is usually this busy, it was thanksgiving weekend. All in all, I would come back for the price and give it another shot. Pet friendly!

Posted by , from Reidsville, NC on Nov 28, 2020

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Comment from Hotel Management

Nov 28, 2020 by Nay Nay

Thank you for your feedback.

5 out of 5

Posted by on Jul 27, 2020

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Comment from Hotel Management

Jul 27, 2020 by Robert Foster

Thank you for choosing to stay with us and for taking the time to let us know you loved your stay! We look forward to hosting your next adventure in Asheville!

About the Quality Inn & Suites Biltmore East

Location 1430 Tunnel Road, Asheville, NC 28805

Property Features

Quality Inn & Suites Biltmore East offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The family-friendly Quality Inn & Suites Biltmore East also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available. This Art Deco Asheville hotel is smoke free.

  • 134 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2004
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Biltmore East offers 134 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Hunting nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 4 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation (varies based on length of stay), plus a deposit of USD 25.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biltmore East
  • Quality Biltmore East
  • Quality Biltmore East Asheville
  • Quality Inn Biltmore
  • Quality Inn Biltmore East
  • Quality Inn Biltmore East Asheville
  • Asheville Quality Inn
  • Quality Inn And Suites Biltmore East
  • Quality Inn Asheville
  • Quality Inn & Suites Biltmore East Hotel Asheville
  • Quality & Suites Biltmore East
  • Quality Inn & Suites Biltmore East Hotel
  • Quality Inn & Suites Biltmore East Asheville
  • Quality Inn & Suites Biltmore East Hotel Asheville

You should know

  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.