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4.5 out of 5

"Very clean hotel. Extremely helpful staff. " More

By a verified traveler on Tue 28 Feb 2023

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Hotel Description

Art Deco hotel near Grove Arcade

Downtown Asheville stay

A stay at this Downtown Asheville hotel places you steps from Grove Arcade and within a 5-minute walk of Harrah's Cherokee Center - Asheville. Also, Basilica of Saint Lawrence is within half a mile (1 km) and Western North Carolina Nature Center is within 6 miles (10 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this Art Deco hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$130* Per night/room Mar 31 - Apr 1

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Haywood Park Hotel, Ascend Hotel Collection ratings based on 18 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Haywood Park Hotel, Ascend Hotel Collection

Everyone (10) Couples (2) Family (6)
5 out of 5

Posted by , from Hendersonville on Dec 2, 2023

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Comment from Hotel Management

Dec 6, 2023 by Paula R, Asst. Front Office Manager

Dear Barbara, We are truly honored and grateful for your perfect 5/5 score! It brings immense joy to our team knowing that we were able to provide you with an exceptional experience during your stay. Your positive feedback motivates us to continue delivering the highest standards of service, and we look forward to the opportunity to welcome you back for another outstanding visit. Thank you for choosing our hotel.

5 out of 5

Posted by on Oct 29, 2023

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Comment from Hotel Management

Nov 18, 2023 by Paula R, Asst. Front Office Manager

Dear Joseph,Thank you so much for giving us a perfect score of 5/5! We truly appreciate your positive feedback and are thrilled to know that your experience met or exceeded your expectations. Our team works hard to provide an excellent stay for our guests, and we're delighted that our efforts made a positive impact on your visit. If there's anything specific you'd like to share or if you have any preferences for your next stay, please feel free to let us know. We look forward to welcoming you back for another outstanding stay in the future!

1 out of 5

Posted by on May 30, 2023

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Comment from Hotel Management

Jun 19, 2023 by Paula R

Hi Jinny! Thank you for sharing your feedback, and we apologize for the disappointing experience you had during your stay. We strive to provide exceptional service and comfortable accommodations, and we are truly sorry that we fell short of your expectations. Your feedback helps us identify areas for improvement, and we assure you that necessary steps will be taken to address these concerns. We hope you will give us another chance to exceed your expectations in the future. Thank you for bringing these matters to our attention

5 out of 5
Very clean hotel. Extremely helpful staff.

Posted by , from HOUSTON on Feb 28, 2023

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Comment from Hotel Management

Mar 21, 2023 by Haywood Park Hotel

Thank you so much for your kind words about your recent stay. Your opinion means a lot to us. Looking forward to hosting you again. Kind regards, Haywood Park Hotel

4 out of 5

Posted by , from LOUISVILLE on Oct 9, 2022

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5 out of 5

Posted by on Sep 12, 2022

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5 out of 5
Spacious rooms. In the heart of Asheville

Posted by on Dec 20, 2021

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4 out of 5
The carpet in our room was dirty and the couch and char were dirty and stained.

Posted by on Sep 23, 2021

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5 out of 5

Posted by on Sep 20, 2021

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5 out of 5
If you love to shop and explore Asheville, the Haywood Park Hotel is your perfect place. We stayed in Suite 208 with our friends in a second adjoining smaller suite. Together, the 3 rooms were absolutely overwhelming with their size and layout, especially the large hot tub. Hotel staff could not do enough to make our stay a good one. Beautiful furnishings and great ambiance. Lots and Lots of extra towels. Amazing shops and restaurants are just steps away. Our room overlooked the old Woolworths store and Top Shoes was a 2 minute walk. From now on, when in Asheville this will be our new home away from home.

Posted by on Nov 5, 2019

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About the Haywood Park Hotel, Ascend Hotel Collection

Location 1 Battery Park Ave, Asheville, NC 28801

Property Features

Haywood Park Hotel, Ascend Hotel Collection offers its guests a full-service spa and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and 4 meeting rooms are available. Tour/ticket assistance, a vending machine, and concierge services are also featured at the business-friendly Haywood Park Hotel, Ascend Hotel Collection. Parking is available for a fee. This Art Deco Asheville hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 4 levels
  • Built in 1923
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Haywood Park Hotel, Ascend Hotel Collection offers 48 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • Pillowtop beds
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 9:00 AM and 1:00 PM.

Isa's French Bistro - This restaurant specializes in French cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay (maximum USD 50.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00–25.00 for adults, and USD 10.00–15.00 for children
  • Covered valet parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haywood Hotel
  • Haywood Park
  • Haywood Park Asheville
  • Haywood Park Hotel
  • Haywood Park Hotel Asheville
  • Park Haywood
  • Hotel Haywood Park
  • Haywood Park Hotel
  • Haywood Park Hotel, Ascend Hotel Collection Hotel
  • Haywood Park Hotel, Ascend Hotel Collection Asheville
  • Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.