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Reviews

4.3 / 5Excellent
333 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Free Airport Shuttle
  • Air Conditioning

Map

What's nearby

  • Airport
    Bilbao (BIO)
    6 min drive
  • Popular Location
    Monte Artxanda
    9 min drive
  • Popular Location
    Bilbao City Hall
    15 min drive
  • Popular Location
    Guggenheim Museum Bilbao
    15 min drive

Book online or call:

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    About this area

    Derio

    Located in Derio, Hotel New Bilbao Airport is in an area with good airport proximity. Notable landmarks in the area include Plaza Moyua and Vizcaya Bridge, and travelers wishing to experience a bit of culture can try Guggenheim Museum Bilbao. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Plaza de Toros de Vista Alegre.

    Popular Location

    What's nearby

    • Monte Artxanda - 9 min drive
    • Bilbao Fine Arts Museum - 10 min drive
    • University of Deusto Bilbao - 10 min drive
    • Bilbao City Hall - 15 min drive
    • Guggenheim Museum Bilbao - 15 min drive

    Getting around

    • Bolueta Metro Station - 11 min drive
    • Barakaldo Lutxana Station - 13 min drive
    • Bilbao (BIO) - 6 min drive

    About this property

    Hotel New Bilbao Airport

    A bar/lounge, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a computer station, tour/ticket assistance, and multilingual staff are onsite. All 55 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find down comforters and hair dryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free nearby parking
    Free roundtrip airport shuttle during limited hours
    Airport shuttle at scheduled times

    Food and drink

    Buffet breakfast available for a fee daily 5 AM–10:30 AM: EUR 7 for adults and EUR 7 for children
    1 bar

    Family friendly

    Soundproofed rooms

    Guest services

    24-hour front desk
    Daily housekeeping
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    French

    Business services

    1 meeting room
    Computer station

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Climate control (heating)
    Down comforter
    Linens
    Pillow-top mattress

    Bathroom

    Bathroom (partially open)
    Free toiletries
    Hair dryer
    Shower
    Towels

    Entertainment

    Digital channels
    Flat-screen TV

    More

    Desk
    Iron/ironing board (on request)
    Soundproofing
    4.3

    Excellent

    5 - Excellent
    174
    4 - Good
    121
    3 - Okay
    25
    2 - Mediocre
    6
    1 - Poor
    7
    4.6
    Cleanliness
    4.3
    Service and Staff
    3.9
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Personal opinion. Have no photos.

    Very good service, Nice room, the top shelf of the closet is to low, as a matter of fact my husband hurt his head with the shelf, need a better chair at the desk, there is one little trash can in the bathroom, need one more next to the desk. Need a shelf somewhere in the bathroom to put the towels. Regarding the front of the Building need a roof so when is raining you do not get wet when you are or getting the luggage out of the car or from the bus as well as when you are living.

    Stayed 2 nights in Nov 2019

    1/5

    • Liked: Amenities
    • Disliked: Cleanliness, staff & service, property conditions & facilities

    BAD SERVICE!! BED BUGS!!! STAY AT OWN RISK.... Attendant was exceptionally rude and arrogant. Refused to provide receipt upon payment of room and breakfast even though we explained it was for travel insurance claim. Room was spacious with good water pressure but all 3 of us (Rooms 007 and 105) returned to Singapore with bed bug sores!! Give this hotel a miss!!

    Stayed 1 night in Nov 2019

    3/5

    • Liked: Cleanliness

    A simple place to stay

    It was totally adequate: nothing more, nothing less.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good location, close to airport and shuttle service was provided promptly. The Staff is excellent with excellent English skills and management should appreciate and commend this skill. There is a restaurant close by which has a varied menu at fair prices. Quiet, close to airport and good service. Excellent value.

    Stayed 1 night in Oct 2019

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