Very nice but no hear
Posted Oct 14, 2017 on Expedia
The hotel itself is very nice, staff friendly, very clean room, good furnishings, even quiet considering the in-town location. Our only problem at all was that the heat wouldn't come on in our room. We called downstairs to the front desk 3 times and they said they were working on it, and I could tell from noise in the vents that they were. The temperature in our room was 60 degrees. However, at about 8:30 a man came in with a portable heater, extremely apologetic, and set it up. After that it was wonderful. We would definitely stay there again, the heat seemed to be some kind of blip.
Comment from Hotel Management
Oct 16, 2017 by MM, Hotel Management
Thank you for taking the time to give a detailed and honest review. I am sorry about the heat not coming through the vents to your room. I'm glad that they were able to bring a portable heater.