- Check-in time ends at 11 PM
- Check-in time starts at 3 PM
Special check-in instructions:
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Hotel Eden Spiez offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
- Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Guest education on local ecosystems and culture
- Credit card pre-authorization
- Comprehensive food waste policy
- Comprehensive recycling policy
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Car not required
- Staffed front desk
- Smoke detector
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Front desk opens daily at 7 AM
- Front desk closes daily at 11 PM
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is not used for disinfection
- Cashless transactions are available
- Masks are not compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities onsite
- Property is cleaned with disinfectant
- Staff does not wear personal protective equipment
- Mobile key entry is not available
- Protective clothing is not available to guests
- Food service has not been amended for enhanced safety
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are not in place
- Contactless check-in is available
- Property follows regional sanitization guidelines Clean & Safe (Switzerland)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available through room service
- Renewable energy source - solar
- Debit cards
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
- Tourism fee: CHF 3.50 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Covered self parking fee: CHF 12.00 per night (in/out privileges)
- Pet fee: CHF 20 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: CHF 10.0 per night
- Rollaway bed fee: CHF 100.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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