4.7 out of 5

"There isn't a bad view at The Reefs. The staff is incredibly friendly and accommodating and fast to respond with any issues. The food at the hotel i ... " More

By a verified traveler on Sun 08 Jan 2017

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Hotel Description

A stay in Southampton awaits you at The Reefs Hotel and Club, a recipient of the prestigious Conde Nast Gold List award in 2014. You'll be 0.9 km (0.6 mi) from Gibb's Hill Lighthouse and 2.2 km (1.4 mi) from Horseshoe Bay. Highlights at this beachfront hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 62 rooms feature free WiFi, furnished balconies, and sofa beds. In-room dining is easy with amenities like refrigerators and room service. You'll find nice touches like rainfall showerheads, bathrobes, and designer toiletries to enhance your stay. Additionally, DVD players, coffee/tea makers, and ceiling fans are available.

A day of pampering at La Serena Spa can include beachside massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Coconuts, is open for lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 outdoor tennis courts and fitness center. Other amenities include free WiFi in public areas, a spa tub, and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Southampton hotel include Church Bay and Seymour's Pond.

Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max
$212 per night

Cliffside

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Reefs Hotel and Club ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

We couldn't have asked for a better location.

Pros: Clean rooms, awesome helpful staff, great cocktails!
Cons: When we arrived the hot tub and pool weren't heated, but the staff handled it within a day or two.
Location: Bermuda has lots to offer and while we didn't get to do some of the tours we wanted, we still had an incredible time. We rented scooters.
There isn't a bad view at The Reefs. The staff is incredibly friendly and accommodating and fast to respond with any issues. The food at the hotel is very good, and the bartenders are true mixologists. The hotel sits right on the ocean with more than a 180 view from our room. We stayed on the poolside view which still had a full ocean view but was the less expensive room. First time in Bermuda and we plan on going back and staying at The Reefs.

Posted by , from New Jersey on Jan 8, 2017

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5 out of 5

We expected a lot, and were still impressed!

Pros: The location is to die for - high on a cliff overlooking amazing turquoise water and reefs. Plenty of great snorkeling right on the property. Clean!
Cons: Pricing at restaurants is quite high if you don't have meal plan. Taxi service left something to be desired, but that was more the taxis not resort.
Location: Located on the south shore, very close to horseshoe bay, and right next to the old Sonesta property. Sort of in the middle of the island, well located
AMAZING experience. Gorgeous location. Immaculate property. But for us, the staff really made the trip. Edwina, Lena Mae, Richard, Ruthann, Shinae and so many more. We really can't say enough about how helpful and courteous and friendly everyone was. To be in such a beautiful setting with such beautiful people just truly added to our trip.

Posted by , from Delaware on Jul 27, 2016

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5 out of 5

Nice hotel on private beach

We enjoyed this hotel and the beach. The staff was extremely friendly and helpful.

Posted by , from Philadelphia on Jun 29, 2016

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5 out of 5

The ideal - tasteful and personal.

An excellent choice. if you opt for charming small venues with charm and elegance over high rise, impersonal mega resorts- you will love The Reefs. An intimate moon shaped sand beach; a choice of rooms on the cliffs or clustered around the infinity pool and hot tub, personal staff, an excellent, comprehensive breakfast buffet and a first-class dining room, plus right at the hotel entrance - access to the island 's bus system that can get you everywhere. . .needless to say, we rate The Reefs highly. and among the top five hotels we have stayed in the 50 plus years of married life. MA and John Bird, Maine.

Posted by on Apr 21, 2015

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5 out of 5

Great views of the coral blue sea

Pros: welcoming staff
Cons: need small desk in rooms to support the wifi. wifi was uneven and slow
Location: not much near by but we like Henry the 8th and ate there 4 times. Cab fare is very high. Bus fare okay but service means a lot of waiting
Excellent service and welcoming staff from reception, luggage assistance, restaurant, concierge. Food is very expensive everywhere in Bermuda. They blame it on cost of flying meats and produce in but $4 for a glass of iced tea and cost for refills not favorable all over Bermuda. Would stay at Reefs again due to good staff and overall good but not great facilities. Room needs a small desk. Floors are tile and your bare feet show a lot of dirt

Posted by , from Charlotte NC on Mar 30, 2015

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5 out of 5

Absolute Paradise!!!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
My mother and I stayed last week. We were so impressed the moment we stepped foot on the property. The staff was so friendly and inviting. The views were spectacular. The room was very clean and the bed was very comfortable. The food was quite overpriced but was very delicious. I did wish there was more handicapped access for my mother. She had a very hard time getting around due to the cliffs and hills on the property. Overall a very impressive place to stay and will go back in the future.

Posted by , from Scottsboro, AL, USA on Jul 23, 2012

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5 out of 5

the Reef's Bermuda

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Lovely boutique resort with pool, hot tub and beautiful private beach. The Reef's is a small hotel with 3 restaurants on site.. we were there mid April, however and only 1 restaurant - Ocean Echo's was open for dinner. The menu did change every night, so we were never bored when we chose to dine there...one caveat, Ocean Echo's is Prix Fixe at $60.00 per person.They do have a kids menu which we did not use. The other restaurants open about May 1 when the high season begins and they are a la carte. Lunch was served on the patio of Coconuts which is by the beach. There are dining packages available... and breakfast was included which was great. The staff was friendly, helpful and informative.. everyone on the island is friendly and helpful. We took advantage of the La Serene Spa at the hotel and had wonderful massages.The hotel is family friendly and although there were a number of children around.. it was quiet. High Tea is served every day at 4 which was nice and relaxing. There are two restaurants within walking distance... Henry VIII - steak house and sushi bar... we had dinner there and it is was good. The other one is the Dining Room at the Gibbs Light House.. we had lunch there which was also good... avoid the pizza though.

Posted by , from New Jersey on Apr 23, 2012

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5 out of 5

COMING HOME TO EXTENDED FAMILY

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, exceptionally clean, food superior
Cons: no cons with this property!
What a wonderful property and despite the stairs and hilly toraine It was WONDERFUL The holiday celebrations were done up very nicely and the warmth of the staff made this stay worthy of a repeat visit.... Food was superior and the grounds pristine....

Posted by , from Winthrop, MA USA on Jan 4, 2012

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5 out of 5

No Place Better In Bermuda

Pros: Free Internet, Quiet, no overcrouded feeling., right on bus route
My wife and I stayed for the 3rd time at the Reefs at the end of May into June. The staff was wonderful and helpful and many had remembered us from our last stay. There are 3 restaurants at this small "boutique" hotel and the meal plan is a great bonus. All 3 restaurants are wonderful, even though there was a head chef change this past year. Sure you can get cheaper meals at some places, but if you want the same type of quality dining as at the Reefs you will spend more than the plan. I mentioned during the booking that we like the room we had last year and they made the effort to put us in the same room. Again, it was great, overlooking the pool and hot tub and out to the beautiful blue seas. We've stayed at other places in Bermuda, but this one is the best. The rooms are being renovated a few at a time, but even if they aren't all "glitzie", it was clean, and comfortable and that means more to me. The beach is basically private and there were lots of lounges to be had, you don't have to go early to "reserve" yours. We had a great time and the atmosphere of good staff rubbed off on the friends we made while there. It is a wonderful place.

Posted by , from Frederick, MD on Jul 15, 2011

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1 out of 5

Were so dissappointed

We arrived in Bermuda on a beautiful day at the beginning of August. There were 4 of us, my husband, myself, our daughter and son. We were told that the room had two queen size beds. Upon check in, we found that the room had one king, a pull out love seat and a roll away that was filthy. There was barely enough room to walk around. While my husband went to the front desk to complain, my teenage daughter went onto the deck to see the magnificent view. She came back in very upset because she looked down at the hot tub and saw a huge rat scurrying around it. The room was not clean and it was very dated and worn looking and we were paying over * per night! Additionally, the pool shown in the on line picture is not the one that you'll be using...it's just for "partial owners" of the other building. We got our deposit refunded and went to the Fairmont Southhampton. The beach was lovely and clean, the staff at the hotel was wonderful. There were several restaurants, a beautiful spa, and the room rate was only 20 more per night. We would never recommend the Reefs to anyone! Save yourself the headache and book another hotel.

Posted by on Aug 30, 2010

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About the The Reefs Hotel and Club

Location 56 South Shore Road, Southampton, SN 02

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Reefs Hotel and Club, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, outdoor tennis courts, and a spa tub. Free self parking is available. Smoking is allowed in designated areas at this 4-star Southampton hotel.

  • 62 guestrooms or units
  • 2 levels
  • 12 buildings
  • 3 dining venues
  • Bar or lounge
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Outdoor tennis courts - 2
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Sofa bed
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: St. George's (BDA-L.F. Wade Intl.) (21.6 km / 13.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Reefs Hotel and Club offers 62 air-conditioned accommodations with DVD players and safes. Rooms open to furnished balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Southampton hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Coconuts - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Ocean Echo - This restaurant serves breakfast and brunch. Reservations are required. Open select days.

Aqua Terra - Onsite fine-dining restaurant.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Tennis lessons on site
  • Kayaking on site
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

La Serena Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Ayurvedic treatments

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reefs Club Southampton
  • Reefs Hotel
  • Reefs Hotel & Club
  • Reefs Hotel & Club Southampton
  • Reefs Hotel Club Southampton
  • Reefs Hotel Club
  • Reefs Club

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The Reefs Hotel and Club is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.