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Manchester Inn and Suites

2.5-star property
20 Taylor Street, Manchester, CT 1-855-201-7819
3.3 out of 5
See all 30 travelocity Reviews

"I love this place! Even though the property condition is not great, it is clean, quiet, and convenient to where I need to go. There is ample parking a ... " More

By a verified traveler on Fri 15 Mar 2024

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Manchester hotel

In Manchester

Within 3 miles (5 km) of this Manchester hotel, you'll find Shoppes at Buckland Hills and Manchester Memorial Hospital. Also, Promenade Shops at Evergreen Walk is within 3 miles (5 km) and Manchester Parkade is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 3 conference rooms, business center, and express check-out. Enjoy the gym and conveniences like a 24-hour front desk and free newspapers.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$91* Per night/room Apr 21 - Apr 22

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Manchester Inn and Suites ratings based on 30 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Manchester Inn and Suites

Everyone (14) Couples (8) Family (6)
5 out of 5
I love this place! Even though the property condition is not great, it is clean, quiet, and convenient to where I need to go. There is ample parking and they let me bring my dog as long as I clean up after her

Posted by , from WATERTOWN on Mar 15, 2024

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Comment from Hotel Management

Mar 15, 2024 by Hotel Manager

Dear KIM,Thank you for your wonderful 5 out of 5 rating! We're delighted to hear that you love staying with us. While we understand that the property condition may not be perfect, we're glad that you find it clean, quiet, and convenient for your needs. We're happy to accommodate you and your furry friend, and we appreciate your efforts in cleaning up after your dog. Providing a comfortable and welcoming environment for all our guests, including pets, is important to us. We look forward to welcoming you and your dog back for another enjoyable stay in the future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Sincerely, Hotel Manager

2 out of 5

Posted by , from Vernon on Feb 21, 2024

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Comment from Hotel Management

Feb 23, 2024 by Hotel Manager

Dear Rebecca,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

4 out of 5

Posted by on Oct 23, 2023

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Comment from Hotel Management

Nov 13, 2023 by Hotel Manager.

Dear Cathy, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

2 out of 5
We had 1 towel for 2 people. The breakfast options weren't the greatest. Wall paper was falling off, the toilet constantly ran, they never gave us more toilet paper and the shower didn't drain.

Posted by on Oct 23, 2023

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Comment from Hotel Management

Oct 24, 2023 by Hotel Manager

Dear Amy,We're sorry to hear about the multiple issues you encountered during your stay. Your feedback is important, and we apologize for the inconvenience you experienced with the limited towels, breakfast options, room maintenance, and cleanliness. We will address these concerns to improve the quality of our accommodations. Thank you for sharing your experience, and we hope to provide a more satisfying stay in the future.Sincerely, Hotel Manager

5 out of 5
Perfect stay loved every minute

Posted by on Oct 18, 2023

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Comment from Hotel Management

Oct 19, 2023 by Hotel Manager

Dear Steven,Thank you for the perfect 5-star rating and the kind words! We're thrilled to hear that you loved every minute of your stay. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager

5 out of 5

Posted by on Oct 18, 2023

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Comment from Hotel Management

Oct 20, 2023 by Hotel Manager

Dear Nicholas,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

5 out of 5
It was a quick & easy check-in

Posted by on Sep 24, 2023

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Comment from Hotel Management

Sep 24, 2023 by Hotel manager

Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

1 out of 5
No maid service for 4 days, had to ask for towels, TP, bed never made, room never cleaned and trash sitting in hallway for entire morning

Posted by on Aug 2, 2023

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Comment from Hotel Management

Aug 3, 2023 by D

Thanks for staying with us. Your concerns will be addressed accordingly. We appreciate your feedback!

2 out of 5
They breakfast was very lacking, only toast and 1 waffle maker. The milk/coffee creamer dispenser was broken. The room was outdated, the wallpaper was pealing off, and it just smelt kinda weird. The property line grass is over grown and there’s a random tire too. The staff is kind but I wouldn’t stay again.

Posted by on May 3, 2023

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Comment from Hotel Management

May 3, 2023 by Hotel Manager

Dear Megan,Thank you for your feedback. Nice to note the liking for our staff. But, I am sorry to learn about all the inconvenience you had during the stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit.Sincerely,Hotel Manager

5 out of 5
Everyone was friendly.

Posted by on Apr 5, 2023

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Comment from Hotel Management

Apr 10, 2023 by Dionne

Thank you for your feedback, we appreciate you staying with us

About the Manchester Inn and Suites

Location 20 Taylor Street, Manchester, CT 06042

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and 3 meeting rooms are available. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Manchester Inn and Suites. Self parking is free. You'll have access to the health club at a partner property. This Manchester hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Manchester Inn and Suites offers 80 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests have access to shared bathrooms. This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • Bathrooms are shared
  • In-room dining
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Hartford
  • Baymont Inn Manchester Hartford CT Hotel
  • Baymont Inn Hartford Hotel Manchester
  • Baymont Inn Manchester
  • Baymont Inn Manchester Hartford
  • Manchester Hartford
  • Baymont Inn Manchester Hartford Hotel
  • Baymont Inn Manchester Hartford CT
  • Manchester Suites Manchester
  • Baymont Wyndham Manchester Hartford CT Hotel
  • Baymont Wyndham Hartford Hotel
  • Baymont Wyndham Manchester Hartford CT
  • Baymont Wyndham Hartford
  • Baymont Inn & Suites Manchester Hotel Manchester
  • Baymont Inn And Suites Manchester
  • Manchester Inn and Suites Hotel
  • Manchester Inn and Suites Manchester
  • Manchester Inn and Suites Hotel Manchester

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.