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 Cleveland •1 Room
 Cleveland • 1 Room
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InterContinental Cleveland, an IHG Hotel

4.5-star property
9801 Carnegie Ave, Cleveland, OH 1-855-201-7819
4.3 out of 5
Very good!
See all 17 travelocity Reviews

"Absolutely fabulous! Was having a surgery at CC and it made the whole experience better. Love this place. " More

By a verified traveler on Wed 19 Oct 2022

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Hotel Description

4.5-star luxury hotel near Cleveland Clinic

City center stay

Within a 15-minute walk of this Fairfax hotel, you'll find Cleveland Clinic and Severance Hall. University Hospitals of Cleveland and Cleveland Museum of Art are also within 2 miles (3 km).

Multiple dining options

This luxury hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. WiFi in public areas is free. Valet parking, a terrace, and a lobby fireplace are also offered.

Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$255* Per night/room Apr 26 - Apr 27

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Double Beds, Accessible, Business Lounge Access (Mobility, Accessible Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room (Upgraded)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

InterContinental Cleveland, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Cleveland, an IHG Hotel

Everyone (4) Couples (1) Family (3)
5 out of 5
Absolutely fabulous! Was having a surgery at CC and it made the whole experience better. Love this place.

Posted by , from WEST BLOOMFIELD on Oct 19, 2022

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4 out of 5

Posted by on Jan 14, 2022

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5 out of 5
The staff was very friendly and helpful in every way. The food was excellent and the staff in the restaurant could explain to the point the items on the menu that we had questions about. We will dine there again. All in all this will be a place we will stay again.

Posted by on Aug 18, 2021

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Comment from Hotel Management

Aug 26, 2021 by Craig Campbell

Thanks for taking the time to write a review of your stay with us. We're glad you thought our restaurant was excellent and our colleagues were friendly and helpful in ever way. We look forward to your next stay when you return to Cleveland. Best Regards, Craig Campbell

4 out of 5
Around the block from Cleveland Clinic where I was taking my wife. DID NOT LIKE THE $10,00 CHARGE FOR PARKING.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 26, 2021 by Craig Campbell

Thanks for taking the time to leave a review of your stay with us. We're glad you liked our location, and we hope you'll stay with us again if your travels ever bring you back to Cleveland. Best Regards, Craig Campbell

3 out of 5
For the price of the room there should have been a microwave and a larger refrigerator.

Posted by on Dec 11, 2019

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2 out of 5
Unfortunately the wi-fi system was down during my stay and the front desk had to check everyone in the old fashioned way 'on paper' which delayed check in enormously--they were collecting credit card info on a list that was visible to all customers checking in which I didn't like for security reasons, no wifi for work purposes until the am of my stay--and at 10:30pm the evening of my stay I had people trying to enter my room stating they were just assigned my room by the front desk and of course no one was available at the front desk for me to talk to when I called--not what I expect for this price point.

Posted by , from Detroit on Aug 6, 2019

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5 out of 5
Hotel was great, but we did wish that they had a pool on site.

Posted by on Aug 5, 2019

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5 out of 5
Loved the room staff was nice breakfast was wonderful

Posted by on Mar 5, 2018

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5 out of 5

Nice

Super clean, super friendly staff, very modern and pretty.

Posted by on Jul 11, 2016

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5 out of 5

Nice Hotel, convenient to Cleveland Clinic.

Staff was very accommodating. Desk clerk, cleaning crew and bell staff. Waitress in restaurant was amazing.

Posted by , from Columbia, SC on Nov 6, 2015

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About the InterContinental Cleveland, an IHG Hotel

Location 9801 Carnegie Ave, Cleveland, OH 44106

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 35000 square feet (3252 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury InterContinental Cleveland, an IHG Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4.5-star Cleveland hotel is smoke free.

  • 1 building
  • 294 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Cleveland Station (9.7 km / 6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Cleveland, an IHG Hotel offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.

North Coast Cafe - This restaurant serves breakfast and lunch.

Table 45 Restaurant & Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22–22 for adults, and USD 10–11 for children
  • Valet parking fee: USD 38 per day
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland InterContinental
  • InterContinental Cleveland
  • InterContinental Hotel Cleveland
  • InterContinental Cleveland Hotel
  • InterContinental Suites Hotel Cleveland Ohio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.