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"Our stay was very good. The close is centrally located you can walk to different places from there. The staff is very polite and kind. " More

By a verified traveler on Wed 07 Jul 2021

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Hotel Description

Hotel near Senate of the Republic in Mexico City

Heart of Mexico City

You'll be steps from Senate of the Republic and within a 10-minute walk of Museo de Cera with a stay at this Reforma hotel. Reforma 222 and Monument to the Revolution are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Valet parking, a coffee shop, and a lobby fireplace are also offered.

Super Saver

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$84* Per night/room Mar 31 - Apr 1

Junior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Emporio Reforma ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Emporio Reforma

Everyone (2) Family (4)
1 out of 5
The Hotel overall is fine, the maid took a ring I left on the night table, one day after she cleaned the room I asked her about the ring, her response was that she was going to check the room,, she never told me that the day before when she cleaned the room did not find anything, The next day she left a one peso coin on the night table, I didn't use any coins in Mexico, I kept looking to talk to her, I left a message with Fernando the porter to Edith the maid's name to contact me, Two days later she left a message saying she did not find the thing I was looking for. After my departure, I contacted the Hotel and I was transferred to the security office, they were supposed to get back to me, it had been five days waiting for a call or an email when I called them back today they hang up the phone twice after I gave my name to the clerk.

Posted by on Aug 17, 2022

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4 out of 5
Our stay was very good. The close is centrally located you can walk to different places from there. The staff is very polite and kind.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 12, 2021 by Liliana S

Dear guest, Receive a warm greeting. It is a pleasure for us to receive news from our guests. Thank you very much for the time dedicated to share your experience with us. On behalf of all associates, we greatly appreciate your preference, for us it is a pleasure to serve you. We look forward to seeing you in your next trip to Mexico City.

5 out of 5
Excelente servicio Limpio Muy buena ubicación Es staff muy amable y eficiente

Posted by on Aug 11, 2019

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5 out of 5
Excellent and beautiful hotel not far from visitor attractions. I liked the Cafe Galleria located at the entrance to the lobby..I didn't need to use their restaurant for cafe in the morning or a break in the mid day. The quality of food in both places is outstanding..The breakfast selection in the restaurant is amazing. Plenty of lobby space to sit. And the room attendance is perfect. They have street, bus and metro maps for the asking. Highly recommended.

Posted by , from Brooklyn, New York on Aug 8, 2019

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Comment from Hotel Management

Aug 9, 2019 by Liliana S

Dear Gerard, We thank you very much for having selected Hotel Emporio Ciudad de México for your recent visit and also take the time to share your comments with us. We are glad to hear that you enjoyed your stay, the room was comfortable and the service was excellent. On behalf of all associates we are really greatful for your preference and we look forward to your prompt return.

4 out of 5
very affordable and nice hotel and proximal to everything. staff was friendly and helpful. what can i say? they do a good job there!

Posted by on Sep 8, 2018

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Comment from Hotel Management

Sep 10, 2018 by Liliana S

Dear guest, Please receive a warm greeting. We thank you very much for the time dedicated to share your experience. We are glad to hear that the service was good and you enjoyed the stay. We would like to invite you to know our Mexican Restaurant Condimento located on the first floor. We look forward to seeing you on your next trip to Mexico City. Regards,

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Emporio Reforma. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This Mexico City hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 1900
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Emporio Reforma offers 145 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to noon.

Condimento - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Galeria del Cafe - Onsite coffee shop.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Emporio Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Emporio Reforma

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 310–365 for adults, and MXN 199–225 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emporio Reforma
  • Emporio Reforma Hotel
  • Emporio Reforma Hotel Mexico City
  • Emporio Reforma Mexico City
  • Emporio Hotel

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.