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Hotel Indigo Napa Valley, an IHG Hotel

3.5-star property
4195 Solano Avenue, Napa, CA 1-855-201-7819
4.2 out of 5
Very good!
See all 23 travelocity Reviews

"Pleasantly surprised at this hotel! Very ample space, friendly and helpful staff, hotel was very clean and well maintained. The pool and jacuzzi were ... " More

By a verified traveler on Wed 27 Jul 2022

Points Of Interest

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Hotel Description

Napa guestrooms with free WiFi

In Napa

Within 3 miles (5 km) of this Napa hotel, you'll find Balloons Above the Valley and Trefethen Family Vineyard. Napa Valley Wine Train and Napa Premium Outlets are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a gym on site, and laundry facilities and concierge services are also offered.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$161* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Napa Valley, an IHG Hotel ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Napa Valley, an IHG Hotel

Everyone (9) Couples (5) Family (9)
2 out of 5
The room smells the hotel does not look at all like the pictures. The floor creaked.

Posted by , from Miami on Nov 23, 2023

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Comment from Hotel Management

Nov 24, 2023 by Front Office Manager

I apologize you did not enjoy your stay could you provide a room number so I may let our team know what needs to be fixed?

2 out of 5
My reservation included breakfast, i was given a hard time at the desk saying it wasent included and they did me a favor, meanwhile it clearly indicated on the booking breakfast was included .

Posted by on Nov 25, 2022

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Comment from Hotel Management

Nov 25, 2022 by Roman

Our apologies for missing the rate code which included breakfast. Since we have several new employees, so we will conduct additional training regarding this issue to prevent this in the future.

5 out of 5
Pleasantly surprised at this hotel! Very ample space, friendly and helpful staff, hotel was very clean and well maintained. The pool and jacuzzi were added perks. Would definitely recommend!

Posted by on Jul 27, 2022

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Comment from Hotel Management

Jul 28, 2022 by Mirasol

Dear Ms. Roberta, Thank you so much for the perfect score you gave us. We highly appreciate your awesome comment. It is the reason why we strive to do the best we could, to make our valued guests like you happy and satisfied. We are looking forward for your next visits to us. Please do not hesitate to let us know how we can assist you more. Very sincerely, Mirasol P. Milano Front Office Manager

5 out of 5

Posted by on Jan 8, 2022

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5 out of 5

Posted by , from San Anselmo on Nov 14, 2021

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5 out of 5
Loved our room. Staff was really great. Spotlessly clean. How about hiring one (or 5) more staff to help the poor woman who had to handle the entire restaurant in the AM? She was waitress, cashier, bus person, responsible for seating people, kept up the coffee bar, cleaned the technology area, and made sure everyone was happy while doing it.

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 4, 2021 by Jessica Carey, General Manager

Dear Kelly, Thanks for your time to give us your valued feedback. We are so glad our amenities, staff and clean promise made the difference on your experience in the Napa Valley. Thanks for your patience during our staffing shortage with our additional Cupa staff were out ill. We look forward to seeing you again soon, until then happy and safe travels.

2 out of 5
Dissappointed. Bathroom structure makes you feel claustrophobic. It's a good price but I wouldn't stay here again.

Posted by on Sep 15, 2021

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Comment from Hotel Management

Sep 15, 2021 by Jessica Carey, General Manager

Dear Rodrigo, Thank you for taking the time to give us your feedback about your stay at our hotel. We're committed to providing you with the best overall experience and we're saddened that we've missed the mark on your past visit with us. I'm sorry to hear about the bathroom claustrophobia you felt made a negative experience on your stay, as we get lot's of guest compliments on the arrangement of our rooms but we know everyone has different needs. I am please you found the value of our property well. Wishing you safe and healthy travels back to the Valley again soon.

4 out of 5

Posted by on Sep 7, 2021

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4 out of 5
comfortable beds pet friendly good location quiet great AC

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 31, 2021 by Hotel Manager

Thank you and we look forward for your next visit.

5 out of 5
Nice place to stay. The morning walk was delightful with vineyards close by and hot air ballooning a floating above. It was delightful!

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 18, 2021 by Nick Homick, Operations Manager

That sounds like a delightful experience. Hotel Indigo Napa is a real gem. Nestled in the heart of Napa Valley, it is close to everything. We are so happy that you were pleased with your stay. We look forward to seeing you again when you are in the area. Thank you so much for staying with us!

About the Hotel Indigo Napa Valley, an IHG Hotel

Location 4195 Solano Avenue, Napa, CA 94558

Property Features

Hotel Indigo Napa Valley, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Indigo Napa Valley, an IHG Hotel. Parking is available for a fee. This Napa hotel is smoke free.

  • 115 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Indigo Napa Valley, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Napa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Cupa - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.29 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Napa Valley
  • Ivy Hotel Napa
  • Best Western Premier Ivy Hotel Napa Valley
  • Best Western Premier Ivy Hotel Napa
  • Ivy Napa

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.