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"Front Desk staff was excellent! Since I love the Black Bear Diner, I chose this hotel because the Bear is in it! The place served us well for the ni ... " More

By a verified traveler on Wed 12 Jul 2023

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Hotel Description

Hotel perfectly located for exploring Carson City

Heart of Carson City

With a stay at this Carson City hotel, you'll be steps from Carson Station Casino and a 5-minute walk from Warren Engine Company No. 1 Museum. Sears-Ferris House and Nevada State Capitol are also within half a mile (1 km).

Casino, dining

A casino and a restaurant are featured at this hotel. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. A snack bar/deli, dry cleaning, and luggage storage are also on offer.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$102* Per night/room May 12 - May 13

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Federal Hotel, Ascend Hotel Collection ratings based on 15 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Federal Hotel, Ascend Hotel Collection

Everyone (8) Couples (2) Family (4)
5 out of 5
Liked location

Posted by on Jul 17, 2023

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Comment from Hotel Management

Jul 23, 2023 by Chris Brown

Thank you for the positve feedback, we hope to host your family again here soon.

5 out of 5
Front Desk staff was excellent! Since I love the Black Bear Diner, I chose this hotel because the Bear is in it! The place served us well for the night we needed.

Posted by on Jul 12, 2023

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Comment from Hotel Management

Jul 14, 2023 by GM

Thank You for your positive review. We are delighted to have meet your expectations and we can't wait to have you back again. Thanks-Chris Brown

4 out of 5
Room was clean, comfortable but having to go down to stand in line at the reservation desk for towels or toiletries each day of our stay was extremely inconvenient. No place to place dirty towels or garbage during our stay. None of this was explained at check in or offered any services, had to call to find this out. We were there for 3 days, 2 rooms. Staff was friendly.

Posted by on Jun 6, 2023

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Comment from Hotel Management

Jun 7, 2023 by JayGM

Thank you for providing details about your stay. We apologize for any inconvenience that you may have experienced during your stay. We would have bought fresh towels to your room upon request. It is my hope that you will give us another opportunity to earn your business.

5 out of 5
Nice employees. It’s quiet in the rooms.good parking. Don’t like kareoke.

Posted by on Dec 17, 2022

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Comment from Hotel Management

Dec 19, 2022 by Chris

Thank you Sims, we understand karaoke isn't appealing to everyone, but we're happy you enjoyed the rest of your stay.

5 out of 5

Posted by on Jul 6, 2022

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5 out of 5

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jul 1, 2021 by m

Thank you for taking the time to review your latest stay and we appreciate the out of 5 rating! We look forward to having you back as our guest soon!

1 out of 5
Room was small and bathroom even smaller. The stopper in the bathtub was broken. We were given a room that I did not request. Travelocity sent in the wrong room request and no efforts were put in to fix the problem

Posted by on Sep 16, 2019

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Comment from Hotel Management

Nov 5, 2019 by Rachel

We sincerely apologize that your stay was less than stellar. With your feedback we are able to make better guest experiences, Thank you.

2 out of 5
Smoke permeated upstairs hallways. Room was tiny but quiet. Smoke alarm went off while i was in the shower shower. My husband called the desk to check on the fire emergency and was told not to worry steam in the bathroom set it iff. They sent a man to turn the alarm off. No apology or offer to negotiate at checkout. Not a good experience.

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Rachel

Thank you for staying with us. We appreciate your feedback. For any discount on pricing at check out regarding your stay must go through our manager Jennifer. We sincerely apologize for your experience being less than expected.

5 out of 5
I loved my room. It had a balcony, which let in a lot of light & a cool fresh breeze. I like that the room had it's own a/c unit that i could control because the overall temp in the place was HOT! My room was very clean, equipped with many amenities & a comfortable king size bed. The tv came with HBO & Cinemax, which was nice. My room had a fridge, microwave, coffee machine, iron w/ironing board (full size), hair dryer, and decent toiletries. The staff were all friendly and accommodating, especially housekeeping. They also have an attached casino, which was lots of fun! I would definitely recommend this hotel.

Posted by on May 20, 2019

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Comment from Hotel Management

May 22, 2019 by Rachel

Thank you for staying with us and sharing your experience. We hope to see you again

5 out of 5
could be more generous with the cups and soap otherwise everything was fine.

Posted by on May 19, 2019

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Comment from Hotel Management

May 22, 2019 by Rachel

Thank you for staying with us and sharing your experience, with this information we can make our guest experience better.

About the The Federal Hotel, Ascend Hotel Collection

Location 900 South Carson Street, Carson City, NV 89701

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A casino, a vending machine, and multilingual staff are also featured at The Federal Hotel, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Carson City hotel.

  • 91 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Casino
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Federal Hotel, Ascend Hotel Collection offers 91 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Private balcony
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.

The Federal Hotel, Ascend Hotel Collection has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00–25.00 for adults, and USD 7.00–18.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carson Station Casino Hotel
  • Wyndham Garden Carson Station Casino
  • Wyndham Garden Carson Station Casino Hotel
  • Wyndham Garden Station
  • Wyndham Garden Station Hotel
  • Wyndham Garden Carson City Max Casino Hotel
  • Wyndham Garden Max Casino Hotel
  • Wyndham Garden Carson City Max Casino
  • Wyndham Garden Max Casino

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.