"The room had a musty smell sort of like cooking or lived in smell not vented. the bathtub/shower would not drain. everything looked old and made me ... " More
Heart of Belleville
You'll be within 3 miles (5 km) of Yankee Air Museum and 6 miles (10 km) of Ford Lake with a stay here. The Woodlands Of Van Buren and Sky Zone Canton are also within 6 miles (10 km).
Renovated in 2017
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.
Sep 11, 2023 by Guest Relation Management
Hi Elmer,Your comments are crucial in helping us identify areas that require improvement, and we take your concerns seriously. We have alerted our housekeeping and maintenance teams to address these concerns promptly to ensure they do not recur. We will also review our breakfast service hours and procedures to ensure that our guests have access to the expected amenities at the appropriate times. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
Sep 5, 2022 by Guest Relation Management
Hi Andrew,Thank you for your feedback and rating on our hotel, amenities, and service. We are constantly striving to improve our housekeeping standards. We want to assure you that after each guest has left the property, the linens and towels are thoroughly washed and treated in accordance with CDC guidelines. Our goal has always been to provide all guests with fresh, clean, and high-quality towels and linens and we apologize if we fell short during your visit. We hope that we can have another chance to redeem and prove ourselves.
Jun 27, 2022 by Manager
Hello Stacie,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.
Feb 10, 2022 by Manager
I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Dec 20, 2021 by Manager
On behalf of our entire staff, we thank you for your business and for your comments regarding our parking and also our price. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Jan 2, 2022 by Manager
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
Jul 20, 2021 by Manager
It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Please do not hesitate to let us know if we could of any help.
Jan 11, 2021 by Gary T
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
Jul 12, 2020 by Manager
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our pool. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Mar 2, 2020 by Mike
Dear Guest, Thank you for your feedback
Baymont by Wyndham Belleville Airport Area offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. A roundtrip airport shuttle is free during limited hours. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Baymont by Wyndham Belleville Airport Area. Free self parking is available. A complete renovation of Baymont by Wyndham Belleville Airport Area was completed in December 2017. Smoking is allowed in designated areas at this Belleville hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Baymont by Wyndham Belleville Airport Area offers 63 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Baymont by Wyndham Belleville Airport Area offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.