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3.6 out of 5
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See all 31 travelocity Reviews

"The staff and valet were outstanding! " More

By a verified traveler on Mon 29 May 2023

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Room, 2 Double Beds (Historic View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$153* Per night/room May 12 - May 13

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, City View (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Accessible, City View (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Historic View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Ballast Wilmington, Tapestry Collection by Hilton ratings based on 31 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Everyone (11) Couples (11) Family (6)
4 out of 5

Posted by on Feb 5, 2024

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Comment from Hotel Management

Feb 7, 2024 by Director of Operations

Dear Debbie, Thank you for choosing Hotel Ballast Wilmington, Tapestry Collection by Hilton. We were pleased that we met your expectations for an enjoyable visit. We appreciate you being our guest and hope to host you again soon.Best Regards, Ronnie SalamehDirector of Operations

5 out of 5

Posted by on Jan 5, 2024

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Comment from Hotel Management

Jan 9, 2024 by Director of Operations

Dear Francis, We are thrilled you had an excellent stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton. We loved seeing your fantastic rating, and we look forward to your next visit with us.Best Regards, Ronnie SalamehDirector of Operations

5 out of 5
The staff and valet were outstanding!

Posted by on May 29, 2023

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Comment from Hotel Management

Jun 2, 2023 by Assistant General Manager

Dear Desmond, Thank you for sharing the details of your stay at the Hotel Ballast Wilmington, Tapestry Collection by Hilton. We enjoyed reading your kind remarks about our associates, and we will be sure to share this review with our whole team. It was our pleasure having you, and we look forward to having you as our guest again! Best Regards, David PerkinsAssistant General Manager

5 out of 5
Excellent

Posted by on Jan 19, 2023

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Comment from Hotel Management

Jan 19, 2023 by David Perkins Assistant General Manager

Dear Sylvia, We appreciate you writing a review about your visit to Hotel Ballast Wilmington, Tapestry Collection by Hilton. It is a pleasure to know how much you enjoyed your stay with us. We appreciate your feedback and hope to have a chance to serve you again in the future. Best Regards, David PerkinsAssistant General Manager

5 out of 5
I liked the fact that my request for a top floor room was granted without question. The room was very quiet and the view of the river and the battleship North Carolina were memorable.

Posted by on Dec 14, 2022

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Comment from Hotel Management

Dec 16, 2022 by General Manager

Dear John, Thank you for choosing Hotel Ballast Wilmington, Tapestry Collection by Hilton. It is wonderful to read that we met all of your expectations and that you particularly enjoyed the stunning waterfront and skyline views from our riverfront hotel. We loved having you as our guest and hope to have the opportunity to welcome you back on a future visit.Best Regards, David PerkinsAssistant General Manager

4 out of 5
The view of the river was absolutely beautiful. There were some things we were not expecting. With no mini fridge in the room, it was a surprise that the hotel restaurants were closed on Sunday evening during a holiday weekend. Some of that would be helped by some kind of signage or an instruction sheet with where things are and when are restaurants or the pool open. There were some wear and tear items but overall the room was clean and comfortable.

Posted by on Sep 7, 2022

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Comment from Hotel Management

Sep 8, 2022 by General Management

Hi Kenneth, Thank you for being our guest and taking the time to share your experience with us. We are pleased you had an overall nice stay with us, and we have made a note of your feedback. It will be reviewed by our team for area we can improve our future guests' experiences. Your business is appreciated, and we look forward to hosting you again soon.

4 out of 5

Posted by , from Laurinburg on Aug 28, 2022

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Comment from Hotel Management

Dec 22, 2022 by General Manager

Dear James, We are delighted you had a great stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton. Thank you for the kind rating, and we look forward to hosting you again soon.Best Regards, David PerkinsAssistant General Manager

1 out of 5

Posted by on Jul 26, 2022

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Comment from Hotel Management

Dec 25, 2022 by General Manager

Dear Armando, Thank you for choosing our hotel for your recent visit to the area. We regret not meeting your expectations, and we are truly sorry your stay was anything less than exceptional. We will discuss this as a team, and we hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Best Regards, David PerkinsAssistant General Manager

4 out of 5

Posted by , from Boone on Jul 23, 2022

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Comment from Hotel Management

Dec 25, 2022 by General Manager

Dear John, Thank you for your rating of Hotel Ballast Wilmington, Tapestry Collection by Hilton. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.Best Regards, David PerkinsAssistant General Manager

5 out of 5
The hotel, riverwalk, and Front St made a great atmosphere for our getaway.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 18, 2022 by - General Manager

Hi Peter, Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your stay, and look forward to welcoming you back soon!

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