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4.0 out of 5

"Loved the proximity to the Lagan Regional Valley Park! " More

By a verified traveler on Sun 17 Apr 2022

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Hotel Description

4-star hotel near Boucher Road Playing Fields

In regional park

You'll find Boucher Road Playing Fields and Queen's University of Belfast within 3 miles (5 km) of this hotel. Belfast Botanic Gardens and Ormeau Park are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Apr 14 - Apr 15

Standard Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Refrigerator)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Belfast, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Belfast, an IHG Hotel

Family (4)
4 out of 5
Loved the proximity to the Lagan Regional Valley Park!

Posted by on Apr 17, 2022

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5 out of 5
From the moment we walked in we were greeted with a smile and sped through check in. Associates were amazing, helped us plan our activities and were great with suggestions. Rooms are extremely nice. We ended up at the bar one night for some drinks and eats, spend 3 hours there enjoying the people, food and drinks. Highly recommend!

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 21, 2019 by Duty Manager

Dear Guest Thank you for choosing The Crowne Plaza Belfast. We are delighted that this stay exceeded all your expectations. We hope we can welcome you back again in the near future. Regards Geraldine McLarnon

3 out of 5
The hotel was under major renovations. The Front Desk person who checked us in was very not friendly or helpful (very untypical for the Irish.) She unapologetically said "The hotel is undergoing renovations. you must use the stairs and go to floor two then go to the end of the hallway and take the stairs one flight down to access your room on floor one." No apologies or sympathies that my daughter and I had to carry our luggage up and down flights of stairs. And our room was at the end of a long corridor, far from the stairs. What large hotel chain doesn't make sure guests have elevator access - or help from an attendant - to get their luggage to and from their room. I found this totally unacceptable.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 2, 2019 by duty manager

Dear Guest Thank you for choosing The Crowne Plaza Belfast for your recent stay. Please know we value all your feedback and take all your comments on board. Firstly I would like to apologize for any inconvenience due to our renovations going on at the moment. This is our final phase and is very exciting for the hotel and for our guests. It is not our intentions to cause any disruptions to our guests at this time and by this completion we hope that this will overall enhance our guests experience. Once again we apologize for the inconvenience and hope we will have the chance to welcome you back again in the future. Regards Geraldine Mclarnon

About the Crowne Plaza Belfast, an IHG Hotel

Location 117 Milltown Road, Belfast, Northern Ireland BT8 7XP

Property Features

As a guest of Crowne Plaza Belfast, an IHG Hotel, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Crowne Plaza Belfast, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Belfast hotel.

  • 153 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Balmoral Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Belfast, an IHG Hotel offers 153 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

The Green Room - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel Belfast Plaza
  • Crowne Plaza Belfast Hotel
  • Belfast Ramada
  • Ramada Belfast
  • Ramada Plaza, Belfast Hotel Belfast
  • Ramada Plaza Belfast Hotel
  • Crowne Plaza Belfast
  • Crowne Plaza Belfast, An Ihg
  • Crowne Plaza Belfast an IHG Hotel
  • Crowne Plaza Belfast, an IHG Hotel Hotel
  • Crowne Plaza Belfast, an IHG Hotel Belfast
  • Crowne Plaza Belfast, an IHG Hotel Hotel Belfast

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from Tourism NI.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.