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"It was noisy all evening. The people above us were loud. " More

By a verified traveler on Thu 19 Sep 2019

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Hotel Description

Enjoy free breakfast at this Maple Grove hotel

In shopping district

Within 3 miles (5 km) of this Maple Grove hotel, you'll find Fish Lake Regional Park and Venetian Indoor Waterpark. Also, Shoppes at Arbor Lakes is within 3 miles (5 km) and Millennium Garden is within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$78* Per night/room Mar 31 - Apr 1

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Minneapolis Maple Grove ratings based on 20 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Minneapolis Maple Grove

Everyone (16) Couples (2) Family (2)
1 out of 5
Bathroom had a sticky floor with hair all over the base of the toilet. There was water running out of the shower control non-stop. Carpets are dirty and splatters on the wall in the kitchen area.

Posted by , from FARGO on Oct 4, 2023

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Comment from Hotel Management

Oct 5, 2023 by Hotel Management

Dear Steve, We appreciate you taking the time to provide feedback on your recent stay with us. We are sorry to hear that we did not live up to your expectations during your visit. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. Your feedback is valuable to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. We hope that you will consider giving us another chance to host you in the future and that we will have the opportunity to welcome you back soon.Sincerely,Hotel Management

1 out of 5

Posted by , from Mantorville on Sep 19, 2023

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1 out of 5
Hotel room didn’t have a lock, hallway filthy, carpet in room absolutely disgusting with stains, vinyl stinky and an awful stench. Very unfriendly desk attendant.

Posted by , from Mantorville on Sep 17, 2023

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Comment from Hotel Management

Sep 17, 2023 by Hotel Management

Dear DENISE, Thank you for your review of our hotel. We promise to provide every guest with fresh, clean accommodations. Therefore, we are disappointed this did not occur during your stay and sincerely apologize for the inconvenience caused. Also, we regret the unsatisfactory service you received from our front desk associates. Your feedback is important to us, and we will address it appropriately. Thank you again for choosing us; we hope you will stay with us again so we can provide you with a more satisfying experience.Sincerely,Hotel Management

2 out of 5
Our kitchen sink was dripping all night long. There was a dripping sound in the bathroom (like between the walls), but we couldn't tell where it was coming from. The outside pet area was not well maintained & my key card would not work at that door. The breakfast area was supposed to be open until 9:30 am, but they ran out of coffee at 7:45 am and the guy at the front desk said that he did not know how to make coffee and the person who did had already left for the day. I don't think I will stay at this location again.

Posted by on Aug 9, 2023

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Comment from Hotel Management

Aug 10, 2023 by Hotel Management

Dear Barbara, Thank you for sharing a review of your visit. It is very disappointing to read about your experience with cleanliness and the conditions you described, which impacted your stay. We aim to provide the best experience with clean and comfortable suites. What you experience is unacceptable and not representative of the standard we strive to maintain. We will address your feedback with our housekeeping to prevent it from happening again. We hope you will give us another opportunity to show you the seamless, outstanding stay you deserve.Sincerely,Hotel Management

1 out of 5

Posted by on Sep 15, 2021

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3 out of 5

Posted by on Jun 10, 2020

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Comment from Hotel Management

Jun 12, 2020 by Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management

2 out of 5
No one at the front desk for 5 minutes, room had someone’s cloths still in a drawer; wall electrical outlet exposed, no cover; smoke alarm covered/wrapped in cellophane?? What’s with that? Had to wipe off TV remote it was dirty!!! Yuk. Paint coming off several places on the walls...not coming back!

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 5, 2020 by Hotel Management

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management

4 out of 5

Posted by on Dec 15, 2019

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3 out of 5
It was noisy all evening. The people above us were loud.

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 20, 2019 by Hotel Management

Thank you for reviewing your stay. We are sorry for the noise issue you encountered and regret the inconveninece caused. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We hope you will stay with us again in the future so that we can provide you with a better experience. Sincerely, Hotel Management

1 out of 5
Hotel in tuff shape. Room was dark and dreary. Room had odor and was extremely dirty.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 10, 2019 by Hotel Management

Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you better in the future. Sincerely, Hotel Management

About the Extended Stay America Suites Minneapolis Maple Grove

Location 12970 63rd Ave N, Maple Grove, MN 55369

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Minneapolis Maple Grove also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Minneapolis Maple Grove offers 104 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible van parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Maple Grove
  • Extended Stay America Minneapolis Hotel Maple Grove
  • Extended Stay America Minneapolis Maple Grove
  • Extended Stay America Minneapolis Maple Grove Hotel
  • Extended Stay America Minneapolis Maple Grove Hotel
  • Extended Stay America Minneapolis Hotel
  • Extended Stay America Minneapolis Maple Grove Hotel
  • Extended Stay America Minneapolis Maple Grove
  • Extended Stay America Minneapolis - Maple Grove Maple Grove
  • Extended Stay America Minneapolis
  • Hotel Extended Stay America Minneapolis - Maple Grove
  • Extended Stay America Minneapolis Maple Grove
  • Extended Stay America Minneapolis - Maple Grove Maple Grove
  • Extended Stay America Minneapolis Hotel
  • Extended Stay America Minneapolis
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  • Extended Stay America Suites Minneapolis Maple Grove Hotel
  • Extended Stay America Suites Minneapolis Maple Grove Maple Grove

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.