"While I understand this is an extended stay, I am disappointed that the room is not the cleanest. If the bathroom was cleaned, there was no attention ... " More
In shopping district
You'll find Pinecrest Plaza Shopping and ETON Chagrin Blvd Shopping Center within a 15-minute walk of this Beachwood hotel. The Temple Tifereth Israel and Maltz Museum of Jewish Heritage are also within 2 miles (3 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.
Oct 3, 2023 by Hotel Management
Dear Charmaine, Thank you for being our guest. It is nice to know you had a pleasant time. However, we are sorry for the disappointment with the bathroom condition in your suite and overall cleanliness issues, and we understand your frustration about not getting a maintained room. We examine the room before guests arrive, but we'll speak to our team about missed areas. Our expert team is already at work to ensure seamless delivery. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management
Aug 31, 2021 by Hotel Management
Oliver, thank you for the candid review. We apologize that we did not have any available rooms when you arrived at our hotel. We understand your frustration, as our rooms were full to capacity. We are terribly sorry for this inconvenience and hope you will choose to book a room with us in the future. Sincerely, Hotel Management
Mar 3, 2020 by Hotel Management
Thank you for choosing our hotel for your stay. We were disheartened to see the review and sincerely apologize for not living up to your expectations. We will share your valuable comments regarding our grab-and-go breakfast and the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. Also, we are sorry for your disappointment with our hotel's policy. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent stay. Sincerely, Hotel Management
Feb 17, 2020 by Hotel Management
Thank you for the feedback. We are sorry for the issues you encountered with the cleanliness issue in your suite. Be assured this has been shared with the housekeeping department to ensure a better experience going forward. We regret the inconvenience caused and hope you will consider and give us a chance to serve you better in the future. Sincerely, Hotel Management
Free breakfast is available daily. WiFi is free in public spaces. Extended Stay America Suites Cleveland Beachwood Orange Pl N also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. This Beachwood hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Cleveland Beachwood Orange Pl N offers 141 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Beachwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
Special check-in instructions:
The front desk is open daily from 6:00 AM - midnight. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.