Ratings based on 218 Guest Reviews

Hear it directly from our travelers
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by Keith

The best!

Posted Jul 15, 2017 on Hotels
Loved this stay. We have been travelling through the UK for over two weeks and this place by far was the best. We had the suite with the kitchenette and laundry. There is minimal parking onsite but a public overnight parkade at a mall about 1block away.
Comment from Hotel Management
Jul 17, 2017 by Kevin, Hotel Management
Thanks for staying with us Keith. We are pleased you enjoyed your stay with us and appreciate your feedback!
5 out of 5
by Yim Ping

Good place to stay

Posted Jul 12, 2017 on Hotels
Friendly staff and comfortable place, close to shopping mall & Roman bath
Comment from Hotel Management
Jul 14, 2017 by Kevin, Hotel Management
Thanks Yim Ping. We are pleased you found everything to your liking. Kevin
5 out of 5
Recommended
for Everyone
by A traveler

Such a great place

Posted Jul 9, 2017 on Expedia
Will definitely stay here again. Great facilities and so central. Everything was so clean and modern. Real milk in the fridge so I could have a cup of tea after a long trip. Staff was wonderful.
Comment from Hotel Management
Jul 11, 2017 by Kevin, Hotel Management
Thanks for staying with us. We appreciate your feedback and look forward to your next visit. I have passed your comments to the staff.
5 out of 5
by Lizzy

Great for any trip

Posted Jul 2, 2017 on Hotels
It was absolutely perfect. Super helpful lady on reception and she allowed our bags to be kept before and after. It was in the centre so easy to get around and apart from the darn seagulls being so noisy the whole experience was lovely. I would definitely come back if I was on a long business trip as it had all the amenities of home.
Comment from Hotel Management
Jul 4, 2017 by Kevin, Hotel Management
Thanks for this Lizzy. We are pleased you enjoyed your stay with us. And we do appreciate that the seagulls are noisy at this time of year, but fortunately not all year round!
4 out of 5
Recommended
for Everyone
by A traveler

Posted Jul 1, 2017 on Expedia
Nice location, nice apt but could have used a little more thorough cleaning, building interior could use a little updating.
Comment from Hotel Management
Jul 2, 2017 by Kevin, Hotel Management
Thanks for taking the time to review your stay and apologies that your apartment appears not to have been cleaned to our usual exceptional standard. We are in a constant process of updating our apartments so hopefully you will notice the changes should you choose to stay with us again.
4 out of 5
Recommended
for Everyone
by A traveler

Posted Jun 28, 2017 on Expedia
Very comfortable hotel and the staff were very attentive to our needs.
Comment from Hotel Management
Jun 28, 2017 by Kevin, Hotel Management
Thanks for taking the time to review us. We are pleased you enjoyed your stay.
4 out of 5
by Barbara

Climate control needed otherwise great place !

Posted Jun 25, 2017 on Hotels
Perfect location ! Attentive staff. Be advised there is no air conditioning and location is right on a busy street so it is difficult to leave windows open in hot weather
Comment from Hotel Management
Jun 27, 2017 by Kevin, Hotel Management
Thank you Barbara. We appreciate that it can be hot in summer so we have commenced air conditioning the apartments. All of our 'club' apartments are located at the rear of the building and are now air conditioned. You may wish to consider these for future visits to Bath. Kevin
3 out of 5
by Dermot

Posted Jun 24, 2017 on Hotels
The staff are very friendly and the rooms very clean. This is a downtown location so be aware that there is a lot of noise from both the road (That is about 3 feet from the bedroom window) and the parade of people (Many of them drunk) passing by the room. Theres a lot of shouting especially Friday and Saturday night, so be warned.
Comment from Hotel Management
Jun 27, 2017 by Kevin, Hotel Management
Thanks for this Dermot. We appreciate that there can be downsides from such a central location. We are speaking with the council about reducing the speed limit to reduce traffic noise, and also looking at improved sound proofing. Kevin
5 out of 5
by A traveler

Posted Jun 24, 2017 on Hotels
Great location, staff and room.
Comment from Hotel Management
Jun 26, 2017 by Kevin, Hotel Management
Thanks for taking the time to review your stay with us. We are pleased you found everything to your liking. I will pass your comments to the staff. Kevin
5 out of 5
by A traveler

Posted Jun 23, 2017 on Hotels
Everythng was high tech. I was fun figuring out how to use everything. Loved the washer/dryer in the suite.
Comment from Hotel Management
Jun 26, 2017 by Kevin, Hotel Management
Thanks for taking the time to review your stay with us. We are pleased you found everything to your liking. Kevin