"Great location- great staff- was a totally positive experience. " More

By a verified traveler on Wed 22 Aug 2018

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Hotel Description

4-star Art Deco hotel near National Aquarium in Baltimore

Downtown Baltimore stay

Within a 10-minute walk of this Downtown Baltimore hotel, you'll find Oriole Park at Camden Yards and M&T Bank Stadium. National Aquarium in Baltimore and USS Constellation are also within 2 miles (3 km).

Free casino shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Enjoy the fitness center and perks like a free casino shuttle.

Comfy beds, WiFi

The 757 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include iPod docks, WiFi, and LED TVs with cable channels.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93 per night

Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, Business Lounge Access, Park View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Baltimore Inner Harbor ratings based on 41 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Baltimore Inner Harbor

Everyone (13) Business (1)
4 out of 5

Perfect location in Baltimore

Pros: location
Great location- great staff- was a totally positive experience.

Posted by on Aug 22, 2018

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5 out of 5

Great hotel!

Rooms were clean and nicely decorated. Staff was extremely friendly and professional. Would definitely stay there again. Within walking distance of Inner Harbor and right next to Camden Yard.

Posted by , from Philadelphia, PA on May 22, 2018

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5 out of 5

Ideal location, friendly staff

Pros: Location and cleanliness of hotel
Location: Right across the street from camden yards and nearby are a few bars. Near convention center. Easy access to BW parkway.
This is our preferred hotel location when we come to Baltimore and go to Oriole events. Staff is friendly and we were able to check in at noon to our room. Valet staff is accommodating and quick. Rate in off-season is competitive. Room was clean and AC/heating worked well. Overall hotel is clean. Breakfast is your standard Hampton breakfast with waffles, sausage, eggs, yogurt, cereals, coffee and juices. Will definitely be back.

Posted by , from Chester, VA on Jan 29, 2018

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1 out of 5

A Horrible Experience.

Pros: Nothing.
Cons: Front desk personnel were unhelpful and abrupt.
Location: I don't know because we were sent 30 minutes away.
Booked a one night stay through Travelocity. Paid in advance. Arrived and hotel was overbooked. We were sent to a conference center a 30-minute cab ride away. Waited 20 minutes for the staff to process a voucher for the cab. Then were told we could only get a room with a single bed for our party of four adults. We were told we'd have to pay for an additional room. After raising heck, we were given two rooms. Did not get to bed until 2:00 a.m., thirty minutes away from the downtown area we planned to visit. A terrible experience. As an aside, they also had no parking availability in their garage. Sent us to a nearby Marriott garage pursuant to an arrangement they made with that hotel. Garage also full. Were next sent to a Holiday Inn garage; also full. Found parking at the Four Seasons on our own, which cost more than expected.

Posted by on Apr 11, 2017

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4 out of 5

Awesome experience

Pros: Same
Cons: Size of the bed.
Great hotel and very accessible to many attractions and training venues.

Posted by on Apr 1, 2017

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2 out of 5

Beautiful hotel yet incredibly disappointing!

Pros: Location, beautiful facility, the bell staff
Cons: The front desk and concierge staff were rude and unsupportive. Parking charges were ridiculous!
Location: Downtown location. Easy access to ball field if desired, and a few restaurants close by.
This is the first negative review I have ever given a Hilton property. First let me say the property itself is perfectly located and a beautiful facility. These are the reasons I chose it for my stay in Baltimore. Now for the bad news: Day 1: I arrived around 5 PM to a very poorly staffed front desk (only 2) with lines of people in both the regular and Hilton Honors line. That night I turned on the TV intending to watch a movie, it didn't work. I called maintenance who came to the room and informed me the TV had not been programmed properly, he didn't know how, but said it would be fixed the next day. Day 2: The next day I left the room around 10:30 in the morning and returned at 11 PM to discover my room had NOT been made up and the TV was still not fixed. I called down to the front desk to report the issue and was told it was my fault because I was still in my room when housekeeping went past that morning and they were under no obligation to check back before leaving the floor, and they knew nothing about the TV. At my insistence they sent housekeeping up to take my trash and provide fresh towels. Day 3: TV was repaired after I spoke to the desk again. Day 4 and 5 All was uneventful but I had to notify housekeeping on the floor each day when I left in order to have the room serviced. Add to this parking is $30 per day (more than the rental car). The bell staff were the only friendly staff we encountered, but they were great.

Posted by , from Charlotte, NC on Jan 20, 2017

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1 out of 5

Not worth it

As expensive as this hotel was you would think that they would have a fridge and a microwave, parking was too expensive, no added amenities or anything. The room was bare minimum in the cleaning department, and the appearance. Never again will I pay to stay there

Posted by , from Lusby Maryland on Dec 18, 2016

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5 out of 5

Great hotel in the center of everything!!

Pros: The Bar had a Great tender, She was a true people person!!
Cons: Gets a little warm in the rooms overnight. Give me that same rate when there is a Orioles game in town lol
Location: Miss Shirley's café was great, Harbor Place, Orioles and Ravens parks very close, jus to mention a few.
It was truly comfy, and the staff was outstanding!!

Posted by , from Austin Tx on Aug 14, 2016

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3 out of 5

Room not ready at designated check in time of 4:00

Pros: From previous visit to Baltimore.
Cons: Have rooms ready at check in. If you say you will text when room is ready, then do it! Offer compensation.
Location: Great location for attending Orioles game.
After over a half hour wait in line, were told room was not ready at 4:00. They took our phone # and said they would text us when room was ready.No text ever came. Went back at 5:10, still not ready. Had somewhere to go, so did not return till 10:30 pm to check in. VERY DISAPPOINTED with check process.

Posted by , from Laurel, MD on Jul 5, 2016

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4 out of 5

Centrally located!

Pros: Location
Cons: The décor in the rooms is a bit stark, perhaps a more homey touch decorating wise would help to bring a higher rating.
Location: M&T Stadium, baseball field, Inner Harbor for shopping and restaurants.
This Hilton is centrally located close to the M&T Stadium and Inner Harbor. We stayed to attend a football game so the location was perfect. It was clean, comfortable, quiet and the restaurant/bar was very nice. We only had breakfast both days, but it was very good. The lobby was pleasant, the rooms are decorated fairly standard-nothing special there. But, we didn't spend much time in the room. I would stay again as it's location allows walking to Inner Harbor, shopping, stadium access which eliminated the need for a rental car.

Posted by on Oct 27, 2015

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About the Hilton Baltimore Inner Harbor

Location 401 W Pratt St, Baltimore, MD 21201

Property Features

Hilton Baltimore Inner Harbor offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 110000 square feet (10219 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Baltimore Inner Harbor. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Baltimore hotel is smoke free.

  • 757 guestrooms or units
  • 20 levels
  • 27 conference rooms
  • 110000 sq ft of conference space
  • 10219 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (19.2 km / 11.9 mi)
  • Train station: Baltimore Penn Station (3.4 km / 2.1 mi)
  • Metro station: Convention Center Station (0.1 km / 0.1 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Baltimore Inner Harbor offers 757 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Baltimore hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Hilton Baltimore Inner Harbor has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a fitness facility, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per week.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Weight limit: 75 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, USD 0 and USD 30 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 43.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 125.00 (subject to availability)
  • Rollaway bed fee: USD 25 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baltimore Hilton
  • Hilton Baltimore
  • Hilton Hotel Baltimore
  • Baltimore Hilton Hotel
  • Hilton Baltimore Hotel Baltimore
  • Hilton Baltimore Inner Harbor Hotel
  • Hilton Inner Harbor Hotel
  • Hilton Inner Harbor
  • Hilton Hotel Baltimore
  • Baltimore Hilton Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.