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4.4 out of 5

"Room wasn't properly cleaned but service was great " More

By a verified traveler on Wed 20 Mar 2024

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Hotel Description

4-star family-friendly resort near Moody Gardens, connected to the convention center

On bay

At this resort, you'll be steps from Moody Gardens and within a 10-minute walk of Galveston Schlitterbahn Waterpark. Also, Galveston Island Beaches is within 3 miles (5 km) and Galveston Seawall is within 6 miles (10 km).

Full-service spa, 24-hour fitness

This traditional resort features a full-service spa, a water park, and a marina. Families will appreciate the playground and complimentary bicycles. Enjoy a meal in one of the 4 restaurants and perks like free WiFi.

One King with Sleeper Sofa, No View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$146* Per night/room Apr 21 - Apr 22

One King Pyramid View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Island View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Pyramid View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Room - Pyramid View - Disability Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, Accessible, Bay View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Moody Gardens Hotel, Spa and Convention Center ratings based on 29 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Moody Gardens Hotel, Spa and Convention Center

Everyone (17) Family (7)
4 out of 5
Room wasn't properly cleaned but service was great

Posted by on Mar 20, 2024

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Comment from Hotel Management

Mar 21, 2024 by Reservation Agent

Thank you for the review we look forward to seeing you again!

5 out of 5

Posted by on Oct 13, 2023

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Comment from Hotel Management

Nov 2, 2023 by Agent

Hello Josh, thank you for the review. We hope to see you again :)

5 out of 5
Everything was clean and employees friendly and very helpful

Posted by on Oct 7, 2023

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Comment from Hotel Management

Oct 10, 2023 by ST

Thank you for your feedback. We are happy to hear you've enjoyed your stay with us. We hope to see you in the future.

3 out of 5

Posted by on Oct 2, 2023

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Comment from Hotel Management

Oct 23, 2023 by Agent

Hello Maribel, we appreaciate your feedback. Thank you for staying with us, we hope to see you once again very soon!

5 out of 5
Great service! Love that you are a non- profit

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 2, 2023 by Agent

We are so grateful that you took the time to share your feedback with us. It is our pleasure to serve customers like you. Have a wonderful day!

5 out of 5
Very courteous staff. Lots to explore on property. Huge gym and pool. Some areas are a little worn, but everything was very clean.

Posted by , from Bakersfield on Sep 23, 2023

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Comment from Hotel Management

Sep 24, 2023 by Moody Gardens

We appreciate your feedback. We hope to see you again in the future.

4 out of 5

Posted by on Sep 15, 2023

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Comment from Hotel Management

Sep 16, 2023 by Moody Gardens

We appreciate your feedback. We hope to see you again in the future.

5 out of 5
You didn’t have to go anywhere for the kids to enjoy themselves everything was on the property are walking distance we love I for the kids an good entertainment for them!!

Posted by on Jul 9, 2023

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Comment from Hotel Management

Jul 10, 2023 by Agent

We are happy to hear you've enjoyed your stay with us. We hope to see again soon. Thank you for your feedback.

5 out of 5

Posted by on Jul 9, 2023

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Comment from Hotel Management

Jul 30, 2023 by Agent

Thank you for your feedback Irma. We hope to see you again soon!

4 out of 5
Staff was friendly with being able to help out with entertaining my very hyper 5 year old while I was trying to handle business with checking in or getting information for the help desk. Very understanding and helpful when messes where made but the children. Over love the experience will be rebooking soon.

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 3, 2023 by Agent

Thanks for staying with us. We appreciate your feedback!

About the Moody Gardens Hotel, Spa and Convention Center

Location 7 Hope Blvd, Galveston, TX 77554

Property Features

Moody Gardens Hotel, Spa and Convention Center offers its guests a full-service spa, a water park (surcharge), and a marina. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this resort measures 99997 square feet (9290 square meters) and includes a conference center. An outdoor pool, an indoor pool, and a spa tub are also featured at the family-friendly Moody Gardens Hotel, Spa and Convention Center. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Galveston resort.

  • 433 guestrooms or units
  • 9 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 99997 sq ft of conference space
  • 9290 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge) , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free RV/bus/truck parking; valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Moody Gardens Hotel, Spa and Convention Center offers 433 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Galveston resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Moody Gardens Hotel, Spa and Convention Center has 4 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

A marina, complimentary bicycles, and a water park (surcharge) are featured at the resort. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golf driving range on site
  • Golfing nearby
  • Parasailing nearby
  • Ropes course on site
  • Yoga classes/instruction on site
  • Ziplining on site
  • Playground on site
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby

Spa Services

The Spa at Moody Gardens has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guest access to the Palm Beach attraction is not included with the cost of stay. Tickets are available for purchase at the Front Desk or Palm Beach.

Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 125 per accommodation (varies based on length of stay), plus a deposit of USD 125.00 per stay
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 21
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 21.95–23.95 per person
  • Covered self parking fee: USD 13 per night
  • Covered valet parking fee: USD 25 per day (in/out privileges)
  • Covered extended parking fee: USD 13 per day
  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moody Gardens Hotel
  • Moody Gardens Hotel Spa
  • Moody Gardens Hotel Spa Galveston
  • Moody Gardens Spa Galveston
  • Moody Gardens Spa
  • Moody Gardens Hotel Spa Convention Center
  • Moody Garns Hotel Galveston
  • Moody Gardens Hotel Spa Convention Center
  • Moody Gardens Hotel, Spa and Convention Center Resort
  • Moody Gardens Hotel, Spa and Convention Center Galveston
  • Moody Gardens Hotel, Spa and Convention Center Resort Galveston

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.