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 San Diego • 1 Room
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Quality Suites San Diego Otay Mesa

2.5-star property
2351 Otay Center Dr, San Diego, CA 1-855-201-7819
3.2 out of 5
See all 18 travelocity Reviews

"Everything was excellent great costumer service. " More

By a verified traveler on Sun 31 Jul 2022

Points Of Interest

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Hotel Description

Hotel near U.S. Consulate General Tijuana in San Diego

Otay Mesa stay

Your stay at this Otay Mesa hotel places you within 2 miles (3 km) of Alivizatos and Otay Sports Fields. Alameda Otay and Caliente Casino are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Apr 21 - Apr 22

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Quality Suites San Diego Otay Mesa ratings based on 18 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Suites San Diego Otay Mesa

Everyone (11) Couples (3) Family (4)
5 out of 5

Posted by on Oct 14, 2023

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1 out of 5
Very bad Customerservice, not coffe in the room, the staff was not friendtly

Posted by on Mar 24, 2023

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5 out of 5

Posted by on Feb 17, 2023

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5 out of 5
Everything was excellent great costumer service.

Posted by on Jul 31, 2022

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1 out of 5

Posted by on Jul 17, 2022

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5 out of 5
Very clean hotels

Posted by on Apr 22, 2022

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2 out of 5
Property was convient to the border. Staff was very friendly and helpful. Room AC unit was very old and super loud! So loud we couldn't sleep. Talked to the hotel staff about moving us to another room, but hotel was "completely booked".

Posted by on Jun 13, 2021

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4 out of 5

Posted by on May 4, 2021

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4 out of 5
We booked the room thru a third party which was Travelocity. Which they stated that we would not be charged until check in. Little did we know that the hotel charges $100 prior to check in and also a $100 deposit. It was refunded back but I definitely think that is something that should be stated on there website. The staff was very nice and helpful, breakfast was very good We are definitely coming back. The only issue was that it is one block away from the Mexican border so if you miss your exit you will end up in Mexico. It is about 30 minutes away from SeaWorld in downtown San Diego which is amazing...

Posted by on Oct 15, 2019

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1 out of 5

Posted by on Jul 8, 2019

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About the Quality Suites San Diego Otay Mesa

Location 2351 Otay Center Dr, San Diego, CA 92154

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Dining venue(s)
  • Fitness facility

Property Features

Quality Suites San Diego Otay Mesa offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is served. Event space at this hotel measures 1109 square feet (103 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Suites San Diego Otay Mesa. Free self parking is available.

  • 1 building
  • 74 guestrooms or units
  • 3 levels
  • 1109 sq ft of conference space
  • 103 sq m of conference space
  • Built in 2000
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Suites San Diego Otay Mesa offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Suites Otay Mesa
  • Quality Suites Otay Mesa Hotel
  • Quality Suites Otay Mesa Hotel San Diego
  • Quality Suites Otay Mesa San Diego
  • Quality Suites San Diego
  • Quality Suites San Diego Otay Mesa
  • Quality Suites San Diego Otay Mesa Hotel
  • Quality Suites Diego Otay Mesa
  • Quality Suites San Diego Otay Mesa Hotel
  • Quality Suites San Diego Otay Mesa San Diego
  • Quality Suites San Diego Otay Mesa Hotel San Diego

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.