Skip to main content
Beginning of main content
4.7 out of 5

"Great service and accommodations as well as the food. Kudos! " More

By a verified traveler on Thu 15 Feb 2024

Enter dates to see availability

Hotel Description

4.5-star luxury resort near Chateau Elan Winery

In Braselton

You'll be within half a mile (1 km) of Chateau Elan Winery and 2 miles (3 km) of Minnehaha Falls with a stay here. Also within 9 miles (15 km) are Road Atlanta and Hamilton Mill Golf Club.

36-hole golf course

This luxury resort features a golf course, an attached winery, and a full-service spa. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. You'll find 7 restaurants and 6 outdoor tennis courts on site, along with a poolside bar to unwind.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$288* Per night/room Mar 31 - Apr 1

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chateau Elan ratings based on 28 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau Elan

Everyone (20) Couples (5) Family (2)
5 out of 5

Posted by on Feb 21, 2024

Was this review helpful to you?
Comment from Hotel Management

Feb 27, 2024 by Hotel Management

Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

5 out of 5
Great service and accommodations as well as the food. Kudos!

Posted by on Feb 15, 2024

Was this review helpful to you?
Comment from Hotel Management

Feb 17, 2024 by Scroft

I'm delighted to hear that you enjoyed our many amenities, such as Paddy's, Louis House Of Bourbon, Marc's.

4 out of 5

Posted by on Sep 26, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 18, 2023 by Scroft

Thank you for your review, and we look forward to welcoming you back soon.

4 out of 5

Posted by on Aug 22, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 23, 2023 by Hotel Management

Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

5 out of 5

Posted by on Jul 31, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 4, 2023 by Hotel Management

Thank you so much for your wonderful rating! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!

3 out of 5
The exterior property was well maintained; however, the bedroom pillows were filthy and the room furniture was dusty and there was debris on the bathroom floor and bedroom area. It was not worth the money it cost for the room. I expected superior and quality experience, especially since this was a first for me.

Posted by on Jun 3, 2023

Was this review helpful to you?
Comment from Hotel Management

Jun 6, 2023 by Hotel Management

Thank you for your review, and please accept our apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. We’re extremely disappointed to hear that you felt cleanliness wasn’t up to par. We appreciate you bringing these issues to our attention as we further work to improve our operations. We hope you'll consider staying with us again in the future.

4 out of 5
The visit was ok....Rooms and bathrooms are dated....They could've been cleaner

Posted by on May 7, 2023

Was this review helpful to you?
Comment from Hotel Management

May 8, 2023 by Hotel Management

Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

5 out of 5

Posted by on Feb 24, 2023

Was this review helpful to you?
Comment from Hotel Management

Mar 16, 2023 by Hotel Management

Thank you for providing such a wonderful rating, Terrence! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

5 out of 5

Posted by on Feb 11, 2023

Was this review helpful to you?
Comment from Hotel Management

Mar 6, 2023 by Hotel Management

Thank you for this fabulous rating, Edward! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

5 out of 5

Posted by on Oct 9, 2022

Was this review helpful to you?

Property Features

A winery is on site. Chateau Elan offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A 24-hour business center and meeting rooms are available. Event space at this resort measures 39999 square feet (3716 square meters) and includes a conference center. A seasonal outdoor pool, a 24-hour fitness center, and a steam room are also featured at the luxury Chateau Elan. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Braselton resort.

  • 329 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 39999 sq ft of conference space
  • 3716 sq m of conference space
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Free WiFi
  • Outdoor tennis courts - 6
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Chateau Elan offers 329 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Versailles - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

Marc - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Paddy's Irish Pub - This pub specializes in Irish cuisine and serves lunch, dinner, and light fare. Open select days.

Fleur-de-Lis - This restaurant serves breakfast and lunch. Open select days.

Sarazen's Golf Grille - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts. In addition to a seasonal outdoor pool, other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Spa at Chateau Elan has 38 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 38
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place a credit card authorization of USD 15 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 52.43 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25–45 for adults, and USD 12–22 for children
  • Self parking fee: USD 21 per day (in/out privileges)
  • Uncovered valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Elan
  • Chateau Elan Braselton
  • Chateau Elan Hotel
  • Chateau Elan Hotel Braselton
  • Elan Chateau
  • Chateau Elan Resort
  • Chateau Elan Winery And Hotel Braselton
  • Chateau Elan Winery Hotel
  • Chateau Elan Winery Resort
  • Chateau Elan Resort Braselton
  • Chateau Elan Winery Hotel
  • Chateau Elan Winery Resort
  • Chateau Elan Resort
  • Chateau Elan Resort
  • Chateau Elan Braselton
  • Chateau Elan Resort Braselton

You should know

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

url importing http://www.travelocity.com/Braselton-Hotels-Chateau-Elan.h49872-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Braselton-Hotels-Chateau-Elan.h49872-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Braselton-Hotels-Chateau-Elan.h49872-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.