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4.6 out of 5

"The area where the fridge used to be was very dusty, carpet looked dirty , bathroom sink was clogged up, wash cloth was stained,, cleanliness needs t ... " More

By a verified traveler on Fri 29 Sep 2023

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Hotel Description

Family-friendly stay near San Marcos Fair

In Aguascalientes

Your stay at this Aguascalientes hotel places you within a 10-minute walk of San Marcos Fair and Monumental Bullring. Temple of San Marcos and Jardin de San Marcos are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this hotel. Families will appreciate the playground, onsite laundry facilities, and in-room childcare. Enjoy the gym and perks like free valet parking and free WiFi.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$88* Per night/room May 20 - May 21

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fiesta Club, 1 King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Club, 2 Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fiesta Americana Aguascalientes ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fiesta Americana Aguascalientes

Everyone (6) Family (1)
3 out of 5
The area where the fridge used to be was very dusty, carpet looked dirty , bathroom sink was clogged up, wash cloth was stained,, cleanliness needs to be better,, But the staff was very kind including the waiters at the restaurant

Posted by on Sep 29, 2023

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Comment from Hotel Management

Oct 2, 2023 by Gte Servicio al huésped Fiesta Americana Ags.

The area where the fridge used to be was very dusty, carpet looked dirty , bathroom sink was clogged up, wash cloth was stained,, cleanliness needs to be better,, But the staff was very kind including the waiters at the restaurant

4 out of 5

Posted by on Sep 26, 2023

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Comment from Hotel Management

Oct 28, 2023 by GERENTE SERVICIO AL HUÉSPED

Laura agradecemos mucho el tiempo que te tomaste en brindarnos tú calificación, la cual es muy importante para nosotros.Esperemos tenerte pronto de regreso.

5 out of 5
Clean

Posted by on Dec 5, 2021

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Comment from Hotel Management

Dec 31, 2021 by FIESTA AMERICANA AGUASCALIENTES

Agradecemos sus comentarios, los cuales son muy importantes para nosotros.

5 out of 5
Everything was great except the restaurant food was cold,service poor.

Posted by on Aug 20, 2020

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Comment from Hotel Management

Aug 28, 2020 by Supervisor de Recepción.

Sus comentarios son muy importantes para nosotros, trabajaremos en ello. Esperemos tenerlo pronto en casa.

5 out of 5

Nice hotel

Very friendly and courteous staff. Very clean and the food is excellent. It can get a little noisy at times.

Posted by on Oct 21, 2015

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5 out of 5

The fluffier beds ever !

The beds are super fluffy and comfy! The staff is the nicest ! Specially Freddy at the valet station .

Posted by on Aug 15, 2015

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5 out of 5

Look no where else!

I stayed at this hotel for a couple of days and had to extend my trip. Because of an event happening that weekend I was unfortunately unable to extend my stay there so I went to what people said was the next best thing . It wasn't . Fiesta Americana Aguacalientes is the best hotel I have stayed at in town. The staff is super friendly and helpful. The valet guys are THE BEST! . I always rent a cheap car whe. I come to town and they treat me the same as the guys in a luxury SUV. Can't say the same for the Marriot , that place is the worst. The pool at fiesta is super clean and beautiful, the terrace is a great place to chill at night and enjoy the breeze. Lay but not least, the beds and bedding is superb! I have a pillow top mattress at home and sleep with 2 down comforters , so no bed can stand up to mine ... Until now . do yourself a favor and pick this hotel, enjoy true Mexican hospitality !

Posted by on Aug 8, 2015

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Property Features

Fiesta Americana Aguascalientes offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Fiesta Americana Aguascalientes. Free valet parking is available.

  • 192 guestrooms or units
  • 3 levels
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free valet parking

Transport

  • Train station: Aguascalientes Station (5.2 km / 3.2 mi)
  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

Fiesta Americana Aguascalientes offers 192 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Aguascalientes hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.

Fiesta Americana Aguascalientes has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 230 per person
  • Self parking fee: MXN 25 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.