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4.5 out of 5

"Great hotel for the location. Close to everything you need especially the Biltmore. " More

By a verified traveler on Fri 22 Dec 2017

Hotel Description

Hotel near Asheville Outlets in Asheville

In Asheville

At this Asheville hotel, you'll be within half a mile (1 km) of Asheville Outlets and 6 miles (10 km) of North Carolina Arboretum. Biltmore Park Town Square and Grey Eagle are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 108 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free local calls.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Jan 6 - Jan 7

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Asheville-Biltmore Square ratings based on 49 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Asheville-Biltmore Square

Everyone (8) Couples (1) Family (2)
5 out of 5
Newly renovated rooms are really nice. Good location for Biltmore and Asheville Outlet Mall.

Posted by on Nov 26, 2019

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5 out of 5

Posted by on Nov 3, 2019

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3 out of 5
The location was great but our window in our room was covered in plastic! The front desk promised that the plastic would be removed the following day but....that wasn’t the case!

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by angela stroupe

I apologize for the plastic on your window. We are working every daily to improve our property. Thank you for staying with us and hope you will give us another chance very soon.

5 out of 5
Property was right next to the outlet mall which was great. The staff was second to none. We arrived after 10pm and the two gentleman that were checking visitors in was so friendly and accommodating. They had a great sense of humor snd made you feel welcomed!

Posted by on May 20, 2019

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5 out of 5

Posted by on Apr 21, 2019

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5 out of 5

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 26, 2018 by Angie Stroupe

Thank you for choosing our hotel to stay!

5 out of 5
Such nice ladies at the front desk! They were so helpful with directions and restaurant suggestions. After checking out, I realized that I had left something in the room . I called, and they held it for me at the front desk. Great customer service!

Posted by on Sep 10, 2018

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Comment from Hotel Management

Sep 24, 2018 by Angie Stroupe

Thank you for taking the time to share your experience with our staff. I am so glad you found them to be helpful and provided you with great customer service. Please visit us again very soon.

5 out of 5

Nice hotel for the price.

Great hotel for the location. Close to everything you need especially the Biltmore.

Posted by on Dec 22, 2017

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Comment from Hotel Management

Dec 28, 2017 by Angie Stroupe DOS

Thank you for sharing your comments. We are so happy you had a great stay. Come back and visit us again soon.

5 out of 5
Very clean and very modern. Loved the modern "feel" to the room. Many conveniences.

Posted by on Apr 17, 2017

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4 out of 5

Asheville trip

Beds could be more comfortable. Hotel and staff clean and friendly. OK for a night

Posted by , from TN on Jan 3, 2017

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About the Holiday Inn Express Hotel & Suites Asheville-Biltmore Square

Location 12 Rocky Ridge Road, Asheville, NC 28806

Property Features

Holiday Inn Express Hotel & Suites Asheville-Biltmore Square offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Asheville-Biltmore Square also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Asheville hotel is smoke free.

  • 108 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (13.3 km / 8.2 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Asheville-Biltmore Square offers 108 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM

Special check-in instructions:

Parking for buses, RVs, or other large vehicles is not available at this property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Asheville-Biltmore Square
  • Holiday Inn Express Hotel Asheville-Biltmore Square

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.