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Hotel Description

3.5-star hotel near The Orange Peel

City center stay

Your stay at this Downtown Asheville hotel places you within 2 miles (3 km) of The Orange Peel and Grey Eagle. Also, University of North Carolina at Asheville is within 2 miles (3 km) and Biltmore Estate is within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a snack bar/deli, and express check-out are also on offer.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$131* Per night/room Apr 7 - Apr 8

Standard Room, 2 Twin Beds, Accessible (Comms Accessible. Roll-In Shower)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Twin Bed, Accessible (Mobil, Roll Shwr)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Indigo Asheville Downtown, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Asheville Downtown, an IHG Hotel

Everyone (10) Couples (5) Family (6)
5 out of 5

Posted by on Dec 31, 2023

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Comment from Hotel Management

Jan 1, 2024 by Customer Service

Caroline, it's wonderful to hear that your stay at Hotel Indigo Asheville Downtown was a positive experience. Our aim is to provide the best service and comfort for our guests. We eagerly anticipate your next visit. Thank you for choosing our hotel.

5 out of 5

Posted by , from Elgin on Dec 27, 2023

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Comment from Hotel Management

Dec 28, 2023 by Customer Service

Alisha, thank you for choosing Hotel Indigo Asheville Downtown! We are thrilled to know that we were able to provide an experience that exceeded your expectations. We hope to serve you again soon. Safe travels!

5 out of 5

Posted by , from Phoenix on Sep 14, 2023

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Comment from Hotel Management

Sep 15, 2023 by Customer Service

Jill, we're thrilled to see your five-star Expedia rating for Hotel Indigo Asheville Downtown. Your positive assessment is much appreciated. Our team looks forward to your next visit!

5 out of 5
Great location with access to all the local fare!

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 14, 2023 by Customer Service

Thank you for the great review, Matthew!We're thrilled to hear that you had a great stay at Hotel Indigo Asheville Downtown! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you.Please come see us again soon!

5 out of 5
Second floor room is too close to road and u can hear the traffic in your room

Posted by , from boca raton on Jun 11, 2023

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Comment from Hotel Management

Jun 12, 2023 by Customer Service

Reza, thank you for taking the time to share your feedback regarding your recent stay at Hotel Indigo Asheville Downtown. We are pleased to hear that you had a positive experience overall.We understand that you found your second-floor room to be too close to the road and that the traffic noise filtered into your room. We apologize for any inconvenience this may have caused you during your stay. Our team is always working to improve the guest experience, and your input is essential in our efforts to do so.Once again, thank you for sharing your feedback. We look forward to welcoming you back for an even better experience during your next stay in Asheville.

5 out of 5

Posted by on Mar 7, 2023

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Comment from Hotel Management

Mar 27, 2023 by Customer Service

Thank you for the fantastic rating, Cynthia!It's outstanding you had such a wonderful experience at Hotel Indigo Asheville Downtown. We care about the satisfaction of our guests. We can't wait to see you again soon!

1 out of 5
Nicole and dime you for everything. Overly priced for what you get. Will not be staying there again.

Posted by , from Bristol on Jan 9, 2023

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Comment from Hotel Management

Jan 9, 2023 by Customer Service

We appreciate you taking the time to share your feedback, Shelia.Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with the value of our accommodations. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward.We do hope you allow us another opportunity to share a more positive experience with you soon.

5 out of 5

Posted by , from HENDERSONVILLE on May 16, 2022

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3 out of 5

Posted by , from Ridgewood on Apr 29, 2022

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5 out of 5

Posted by on Sep 6, 2021

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About the Hotel Indigo Asheville Downtown, an IHG Hotel

Location 151 Haywood Street, Asheville, NC 28801

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 465 square feet (43 square meters) and includes conference space. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Indigo Asheville Downtown, an IHG Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

  • 115 guestrooms or units
  • 13 levels
  • 465 sq ft of conference space
  • 43 sq m of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Asheville Downtown, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room dining (limited hours)
  • HD television
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

One Fifty One Boutique - This bistro serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Limited housekeeping is provided every 2 days.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1.00ā€“10.00 for adults, and USD 1.00ā€“10.00 for children
  • Covered valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo ASHEVILLE DOWNTOWN
  • Indigo ASHEVILLE DOWNTOWN

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.