Ratings based on 1,161 Guest Reviews

Hear it directly from our travelers
3.6 out of 5
71% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
2 out of 5
by A traveler from Curaçao

Tropicana Hotel & Restort Aruba, NO

Posted Sep 28, 2016
Pros: Nice spa-pool.
Cons: The rooms, the building, everything's outdated and needed maintenance. The pools were ok.
Location: Aruba has many things to do, great Island, Great people, Great place :)
Very disappointing to see VERY nice room pics and find ourselves in a VERY outdated, old, maintenance needed room/building. Service is ok, Local people are very service oriented, but the hotel was VERY disappointing. Outside of the building needs A LOT of maintenance, in the room, the floors were slippery as if there's some greasy layer on the floor, not a very pleasant feeling. DEFINITELY NOT a good balance between price and the room. Simple example: We needed some salt for some food we bought, the people couldn't spare one tiny cup of salt. Will NOT ever recommend this hotel under NO circumstance to NOBODY.
Comment from Hotel Management
Nov 9, 2016 by FO Manager, Hotel Management
Dear Guest, Thank you for your feedback about our resort. It sadden us to hear that your experience at our resort was not up to the high standard that we set for our team. We are happy to hear that you at least enjoy the pool. We do understand that our rooms were outdated, which is why we decided to start remodeling the resort. Many of the rooms have already been renovated, we will continue to remodel the others. See you soon.
3 out of 5
by A traveler

Cerca de la mejor playa de aruba

Posted Sep 8, 2016 on Hotels
A pocos metros de la mejor playa de aruba y te ofrecen bohio y sillas incluido en el precio de la habitación. Puedes hacer uso de las parrilleras. Hay muchas. Hay un gran supermercado al fondo y si estas en plan ahorro cocinas en la habitación la cual es muy ampliac
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Dear Guest, Querido invitado, Estamos muy contentos de que usted ha tomado el tiempo para escribir acerca de su reciente estancia en nuestro complejo. Le damos las gracias por los buenos comentarios y palabras amables. Estamos haciendo un montón de trabajo a la localidad, en su próxima visita a la estación será aún mejor. Esperamos verte pronto. Saludos,
4 out of 5
by A traveler

Posted Sep 8, 2016 on Hotels
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for recent review. We hope to see you real soon.
5 out of 5
by A traveler from Pittsburgh

Good hotel with cool stuff.

Posted Sep 4, 2016 on Expedia
Pros: Pool, Location
My wife and I like simple things. Close to the beach to play with our snorkel mask and waverunner ball. We like to cook nice store Super Foods with all the groceries you need. We had a patio and helped us relax, We wake up by 4 am everyday. The pool had a water slide which gave ,me hours of enjoyment after the beach.The hotel was also close to some little shops a dunkin dounts and baskin robbins for kids. Great hotel will book again in the future.
Comment from Hotel Management
Nov 10, 2016 by FO Manager, Hotel Management
Dear Guest Nayway, Thank you for the positive comments about our resort. It is always rewarding to hear from our guests, it definitely brings a smile to all faces to read your review. We hope to see you soon.
4 out of 5
by Nestor from Maracaibo,Venezuela

Lo recomiendo

Posted Sep 1, 2016 on Hotels
En relacion al precio me parece muy bien excelente opcion
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Dear Guest Nestor, Thank you for your feedback. We are always looking for ways to improve our property and the quality of our service. The next time you visit our resort will be even more impressive than your last visit. We will see you soon.
5 out of 5
by A traveler from trinidad & tobago

Nice clean hotel......5 mins walk to the beach

Posted Sep 1, 2016 on Expedia
Great hotel, friendly staff. 5 mins walk to eagle beach so beautiful. Good value for $$$$ would recommend to anyone trying to save some $$ but still want nice.
Comment from Hotel Management
Nov 10, 2016 by FO Manager, Hotel Management
Guest Guest April, Thank for the great review of our resort. We work really hard to provide the best service to our guests and I am glad that our efforts are paying off. We are dedicated to excellent service by caring for each and every guest. We hope to see you real soon.
3 out of 5
by A traveler

Posted Aug 30, 2016 on Expedia
The wifi connections is very weak in rooms and in the lobby area .
Comment from Hotel Management
Nov 10, 2016 by FO Manager, Hotel Management
Dear Guest, We thank you for staying at our resort and taking the time to review us. We are currently upgrading our wifi system, we are adding wifi access to the rooms. We have a great wifi connection now. We hope to see you soon.
3 out of 5
by stefano from napoli

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear Guest Stefano, Thank you reviewing us, we hope to see you real soon.
3 out of 5
by A traveler

hotel not what I remember

Posted Aug 28, 2016 on Expedia
Pros: close to beach
Cons: management
Location: beach, restaurants
had a few problems and I think the management could have done a little more , the island is my home away from home so I guess I can get over it
Comment from Hotel Management
Nov 29, 2016 by FO Manager, Hotel Management
Dear Guest, We very appreciative that you have taken the time to write a review about your stay with us. Our management is working on a few renovation projects. The few problems you had during your stay will be resolved by the next time you stayed with us. See you soon
4 out of 5
by A traveler from maracaibo

Good hotel

Posted Aug 28, 2016 on Expedia
The new rooms brought back to life the hotel, very comfortable and enjoyable to spend some quality family time
Comment from Hotel Management
Nov 29, 2016 by FO Manager, Hotel Management
Dear Guest Paulo, Thank you for your kind comments about our resort. It is very rewarding to hear that our guests are noticing all the work we are doing around the resort. We will continue to work as hard as possible for our beloved guests. We hope to see you real soon.