"The hotel room needs to be updated. me and my boyfriend were in a royal room with a king bed and the mattress was very old and lumpy. Also when we f ... " More

By a verified traveler on Thu 06 Jul 2017

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Hotel Description

A family-friendly stay in Noord awaits you at The Mill Resort & Suites Aruba. Within steps you'll find Old Windmill and Butterfly Farm within a 10-minute stroll. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

Flat-screen TVs with cable channels are featured in all 188 rooms, and you can enjoy free WiFi, coffee/tea makers, and ceiling fans. Additionally, room service, safes, and hair dryers are available.

The restaurant, The Mill, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Bang Gozzza Bar is the hotel's own bar. Enjoy the 2 outdoor tennis courts, free kids' club and fitness center plus access to tennis lessons. Added amenities include free WiFi in public areas, a kids' swimming pool, and free supervised kids' activities. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free parking nearby, along with the convenience of a free beach shuttle.

Attractions within a 15-minute drive of this 3.5-star Noord hotel include Royal Plaza Mall and Alto Vista Chapel.

Royal Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$92 per night

Newly Renovated Deluxe 2 Bedroom Suite with Kitchen

Bed Count 3 Twin Beds Maximum Occupancy 8 Max

Junior Room with Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Newly Renovated Deluxe Studio with Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Newly Renovated Deluxe Royal Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Newly Renovated Deluxe 1 Bedroom Suite with Kitchen

Bed Count 2 King Beds Maximum Occupancy 6 Max

The Mill Resort & Suites Aruba ratings based on 68 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
1 out of 5

Horrible Resort, Under Construction

Absolutely the worse Resort I've ever stayed at. The intent for any get away is to be able to just relax. Staying at this hotel was far from that. This hotel offered specific Ammendities that caught our interest according to web site, which is out of date. The pictures are dated and inaccurate. There is only one pool, the other pool is being built. There is no mini mart on the premises as advertised. When sitting outside by the pool/ bar area during the day - including the weekend, constant construction work is being done in the background . One can hear the buzzing of saws, banging, etc. It felt like I was at a construction site for my entire stay. In the hotels credit, they did offer to shuttle guest to use another resort's ammendities . However this was not found out until the last few days. As a guest, why would we want to get a shuttle or drive to another resort if we booked at this one under the false impression that everything that was offered was fully operational? The gym at the hotel was very dated and not clean. Sweat stains can be seen on the equipment .The sauna in both the men/women's locker room didn't work. It was reported to staff several times and was advised it was repaired which was not the case. The room was not sound proof. Conversations, the opening and shutting of doors, shower/ water running can be heard from rooms next store. Ceiling fan didn't work for several days Do yourself a favor, book with a chain hotel. Management has yet to return my calls

Posted by , from New York on Jul 23, 2017

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Comment from Hotel Management

Aug 23, 2017 by Shirley Geerman

Thank you very much for your review. We apologize for the inconveniences experienced during our your recent visit. We most recently started our enhancement and renovation project which ultimately will lead to our conversion into a Courtyard by Marriott Resort in April 2018. During this process all our rooms will be refurbished, als well as our public areas and food & beverage outlets. Currently we are renovating one of our pools, in the meantime the other pool is open. We will certainly share this review with our associates and work hard on optimizing the services to our guests. We do look forward to being able to welcome you back to our Resort in a very near future.

3 out of 5

Inexpensive hotel in aruba

Pros: The location and the activities near the hotel
Cons: The hotel rooms.
The hotel room needs to be updated. me and my boyfriend were in a royal room with a king bed and the mattress was very old and lumpy. Also when we first got there it was an old used cleaning rag on the side of the tub. We did not get fresh wash cloths everyday unless asked. The hotel was near all the high rise hotels and the downtown area. It is located in a great spot.

Posted by , from Ft. Lauderdale,Fl on Jul 6, 2017

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Comment from Hotel Management

Jul 10, 2017 by Management

Dear Mrs. Courtney, Thank you for taking the time to review us, we will work the points of attention. We work on continuous training for our staff that's why your feedback is important to us. Kind regards,

5 out of 5

The hotel was peaceful and relaxing!!

This is my second time at this hotel, last visit was over 15 years ago and it did not disappoint. Do to upcoming renovations there were not to many travelers there so it was very quiet and peaceful. It was exactly what I needed!!! The staff was excellent and I could not have asked for a better vacation!!! Can not wait to see how it is after the renovation!!!

Posted by on May 24, 2017

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Comment from Hotel Management

Jun 15, 2017 by The Mill Resort & Suites Team

Thank you for taking the time to writing your kind review. We are happy that you have enjoyed your stay with us. We are looking forward to welcoming you back in our new setting soon. Kind regards,

1 out of 5

Horrific & filthy

Room was incorrect, no pullout which we needed as we had 4 people. Asked for another room told they didn't have one. Absolutely filthy. Dirt on sheets, mold all over shower, food on table, smelled horrible. Told us they'd bring two cots, brought one. Pictures attached.

Posted by , from boston on Feb 27, 2017

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Comment from Hotel Management

Mar 5, 2017 by Management

Dear Mrs. Susanne, We thank you for taking the time to review our hotel and provide us all the points of attentions. We are very sorry to read that you did not enjoy your stay with us at all and apologize for all the inconvenience. We are working on continuous training of our staff and working on all the points mentioned. We hope to be able to welcome you back and have you enjoy the improvements and with that your next stay as well. Thank you and warm regards, The Mill Hotel & Suites Team We take

2 out of 5

Below good low cost accommodation standards

Pros: Price
bathroom not clean, shower terrible, and the kicker after hour club next door blasting music till 4am. Rumor has it this hotel has been sold to Marriot

Posted by on Feb 20, 2017

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Comment from Hotel Management

Mar 9, 2017 by The Mill Resort & Suites Team

We are very sorry to hear that you did not enjoy your stay with us. We apologize for any convenience and hope to be able to welcome you back for a more memorable and fun stay with us. We will soon undergo renovation and upgrade our rooms and facilities. Warm regards

5 out of 5

Mill Resort in Aruba

Pros: Cozy setting.
Cons: Sray bleach the shower floors on occasion.
Pleasant setting close to everything in Palm Beach, Aruba. Walkable to beach, shops, etc. Quiet pools and 15 pet iguanas to add the exotic. Goo restaurant and bar.

Posted by , from Wisconsin on Dec 14, 2015

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3 out of 5

Good location

Generally we were disappointed with the Mill Resort.  We had read that personnel were friendly and service very good, but we did not find that to be the case.  The individual who checked us in was rather curt and uninformative, and on other dealings with individuals at the front desk we found the same.  We had chosen a "suite" because the photos and description made it seem desirable, but our "suite" turned out to be just one fair size room that included a mid-size refrigerator, microwave, and two burner stove.  There was a meager supply of dishes, no real decor to the room in terms of pictures on the wall or rugs or mats on the floor.  I would term it quite "basic".  Housekeeping didn't seem to know the difference between bath towels, hand towels, and wash cloths; even when we asked for certain items we rarely received them.  The bell boy, and concierge were friendly enough and somewhat helpful.  The pool area was nice enough, and though we had been told one pool would be closed for cleaning, both were open during our stay.  While the beginning of the week we were there was relatively quiet, toward mid-week a lot of people arrived, and soon the area--especially the pools--were overrun with kids.  There were few activities provided; even some that were advertised turned out not to occur, such as the Wednesday "Barbeque Buffet".  While we would have preferred to stay on the beach, the short walk to the beach did not bother us, and we never took the shuttle, as it seemed faster to just walk.  Palm Beach is a beautiful area and The Mill is close to bus stops, restaurants, and shops. Some of the buildings at the resort are no longer in use, such as the Old Mill, which apparently was a night spot, and some of the shops.  We actually chose the Mill Resort because it was reasonable, and we were trying to keep costs down, but if we returned to Aruba I would upgrade to another resort or hotel.  Aruba itself has many beautiful beaches and the water is just gorgeous.  We did rent a car and tour the island, but it would be easy to spend all of your time in the Palm Beach area.  

Posted by , from St. Louis, MO on Jul 13, 2013

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2 out of 5

we were welcomed warmly

Pros: Quiet
Cons: No free Internet
The hotel was pretty good but the room cleanliness could have been better. They made the beds, clean the bathroom and that was it. Never sweep the floors or dispose of any un-clean glasses or papers etc; i will recommend it as a fair hotel to stay. The WiFi was unfair to be paying for because i travel all over the world and WiFi is free. I will stay at another hotel should the opportunity presents itself again. The breakfast was too expensive and not inclusive.

Posted by , from Bahamas on Dec 4, 2012

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1 out of 5

Paper thin walls make sleep impossible.

Cons: Noisy
You get what you pay for. There's a reason this is one of the least expensive hotels on the island. Next year I will definitely pay more but stay elsewhere.

Posted by on May 21, 2012

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4 out of 5

Friendliest Staff on the friendliest Island!!!!

Pros: Close restaurants, very friendly staff, value
Cons: No free Internet
I have been to Aruba several times and stayed at some of the larger chains (RIU/Holiday Inn) and decided to stay at this location the last 2 times I was there. First the price difference is dramatic and the atmosphere is very Carribean! Pool is very nice. Beach is right across the street, but they will shuttle you over for free. Love the bar and staff. Rooms were very nice and clean. I was a bit upset that the internet wasn't free, but for the value I didn't mind paying a little for the net. Also loved the inroom jacuzzi tub!

Posted by , from Atlanta, GA, USA on May 8, 2012

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About the The Mill Resort & Suites Aruba

Location J.E. Irausquin Blvd. # 330, Noord,

Renovations + Closures

The following facilities will be closed from 30 June 2017 to 30 October 2017 (dates subject to change):

  • Swimming pool
  • One of the swimming pools

Property Features

The Mill Resort & Suites Aruba offers its guests 2 outdoor swimming pools, outdoor tennis courts, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly The Mill Resort & Suites Aruba. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Noord hotel.

  • 188 guestrooms or units
  • 2 levels
  • Built in 1989
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Oranjestad (AUA-Queen Beatrix Intl.) (10.7 km / 6.6 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

The Mill Resort & Suites Aruba offers 188 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

The Mill - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Bang Gozzza Bar - This bar is located by the pool. Happy hour is offered. Open daily.

Beach Snacks - This beach cafe specializes in international cuisine and serves lunch and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

This Aruba hotel offers two 18.25-m (60-ft) freeform pools, one with a separate children's section. Guests enjoy 2 outdoor tennis courts.

Guests can visit Palm Beach, a 3-km (2-mi) strand of white sand extending along the high-rise-hotel district. The beach is 400 m (436 yds) from the hotel. The hotel supplies towels, lounge chairs, and thatched-roof shades.

Independent operators on the beach rent snorkeling gear, kayaks, sailboats, and windsurfers. Parasailing, banana-boating, glass-bottom-boat trips, water skiing, kneeboarding, and scuba instruction/excursions are also available.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per stay.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.00 for adults and USD 8.50 for children (approximately)
  • Rollaway bed fee: USD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aruba Mill
  • Aruba Mill Resort
  • Mill Aruba
  • Mill Resort
  • Mill Resort Aruba
  • Mill Resort Aruba Palm Beach
  • Mill Aruba Palm Beach
  • The Mill Resort Suites Aruba
  • Mill Resort Aruba Noord
  • Mill Aruba Noord

You should know

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.