"We truly enjoyed our stay, the staff was warm and friendly, starting with Marcos at check in. The food was really good with lots of choices and the wa ... " More

By a verified traveler on Mon 12 Jun 2017

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Hotel Description

An all-inclusive stay in Noord awaits you at Riu Palace Antillas All Inclusive - Adult Only. Within a short 5-minute stroll, you'll find Butterfly Farm and Old Windmill. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges, and a full-service spa.

Flat-screen TVs with satellite channels are featured in all 481 rooms, and you can enjoy free WiFi, balconies, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Pillowtop beds welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Free newspapers, safes, and phones are also available.

A day of pampering can include deep-tissue massages, body wraps, and body scrubs along with access to the sauna and steam room. The buffet restaurant, Atlantis, is open for dinner. The resort's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite outdoor swimming pool and nightclub. Business amenities include conference space, meeting rooms, and a business center. Plus you'll find a casino, free WiFi in public areas, and a fitness center. Free buffet breakfast is available. There's also free self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 4-star Noord resort include Alto Vista Chapel and Royal Plaza Mall.

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riu Palace Antillas All Inclusive - Adult Only ratings based on 156 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
1 out of 5

No Consideration for Extenuating Circumstances

Pros: Beautiful property
Cons: Staff to guest ratio is too disparate. Long waits for service. Food was average at best. Customer service is deplorable.
Location: Stay at a nearby hotel that values its customers.
I had booked a four night stay, but unfortunately, 8-hours after my arrival, I received a call that my mother had passed away and was forced to return home. The car service and airline I booked through provided refunds, but the Riu hotel was unwilling to consider my situation or even speak with me. I provided all of the appropriate documentation to Travelocity and they attempted to get a refund/credit for weeks without success. Travelocity even provided me with a voucher after the ordeal because they understood my situation and were just as frustrated with the result. Numerous emails from me to Riu Support, requesting that I simply have an opportunity to speak to someone, were responded to with a canned response. My last email to the Riu, which requested an escalation, went unanswered. It's also important to note that I even purchased insurance for the trip, but I learned that insurance only applies until you depart. Once you've arrived, insurance does not cover any issues that may occur. Keep that in mind next time you consider insurance for your trip. Consider a third party insurer.

Posted by on Jul 7, 2017

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4 out of 5

Wonderful experience, very happy!!

Pros: We were really impressed with Justin and the rest of the mgmt team. They were everywhere checking on the guests & staff, making sure all were happy
Location: Great location, lots to do nearby
We truly enjoyed our stay, the staff was warm and friendly, starting with Marcos at check in. The food was really good with lots of choices and the wait staff were incredible. We were really happy with our choice and would choose this hotel again.

Posted by , from North Carloina on Jun 12, 2017

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5 out of 5

16 Year Anniversary

Pros: Loved the staff and food! The staff was always busy keeping the hotel clean, they truly love their guest I believe.
Cons: The rooms could use some updating
Location: The beach was amazing, clean and hotel was very close to outdoor eateries and shopping.
We traveled to Aruba for our 16th year anniversary and chose to stay at the Riu, as it was the top rated adult only hotel in Aruba by Travelocity. When we arrived at the Riu, we were welcomed immediately with a very cheerful and friendly young lady who checked us in quickly and flawlessly. Upon arriving to our floor, we noticed the hallway to our room smelled a little musty, but fortunately our room did not, as it was very clean and orderly and the size was great! We had an Oceanside suite in which we could see the ocean and the beautiful pools below but could also see the roof of the casino immediately below us, hence the view could've been better. Surprised to see 4X750ml of alcohol for our use in which we used... I will explain. The only al a carte restaurant we ate at was Rimini, the Italian restaurant and it was excellent, attentive staff and great food, we highly recommend. Poolside bars were fun but we found out frozen drinks were NA so that's where alcohol in our room came into play, we would take drinks to room to our "fix them up" lol. The lobby bar served great martinis, you must ask for brand name of alcohol otherwise you get house stuff. Jerry, one of the amazing bartenders, was excellent and became a friend fast! He recommended a local restaurant, Zeerovers, on the way to Baby Beach, and it was wonderful. The entire staff was very attentive, friendly and appeared to truly love their job! We will be back for sure, it was overall a great experience! Thanks!!

Posted by , from Phoenix, AZ on Jun 12, 2017

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5 out of 5

Awesome get away for me and my wife

Pros: Very accompanying everything you need or want is in the hotel or near by
Cons: Meal time morning afternoon and dinner can be very busy get there early to get a seat
Location: Lots to do all over the beach and along the main road shopping etc
Me and my wife went there to celebrate our anniversary the riu is all ways a nice place but this Antilles adults only was perfect for anyone who need a great getaway we had a great week and will return again

Posted by , from rhode island on Apr 30, 2017

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5 out of 5

Great all-inclusive experience

Pros: Loved oceanfront room!
Cons: Downside of oceanfront room was proximity to parties. Music was very loud. Made sleeping difficult. We would like to have opened doors to patio. Noisy
Restaurants offered variety of foods. Some meats were dry. Staff was friendly, helpful when needed.

Posted by on Jan 31, 2017

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5 out of 5

Perfect Location and Resort

Pros: All inclusive, even alcohol and refrigerator in room. Location is perfect for everything. Swim up pool bar. Adults only areas. Friendly people.
Cons: No drink service at the beach. Refrigerator was not refilled until we asked. Did not receive a schedule of events in the hotel (time /name of event)
Location: Located right on the beach with a nice little boardwalk going in either direction. Walk to shopping, restaurants and bars one block away.
You do have to put your towel on a beach/pool chair early if you want a spot that gives you sun/shade - if you are not picky, then you don't need to do it. We put ours down before going to breakfast and were able to get a cabana-type of chair on the beach. We rented a car for a day and toured the island at our own leisure - went to the lighthouse and sand dunes, etc; stopped at hotel for lunch on the way back then continued on to climb the hooiberg mountain and see all the sights. Driving was easy, just yield right of way when you are unsure. We went to DePalm Island which was easily worth the small cost - snorkeling, banana boat, waterpark, drinks, breakfast and lunch included (not as good as the hotel, but it did the trick), zip lining if you are a first timer it is a good place to try it out, basketball; then there are additional things you can do for an extra charge - we did the SeaTrek and it was worth 100 times more than we paid (50) - was really a cool experience for non-scuba people, easily done for elderly or younger kids too (not strenuous). We walked down the street each night and went to various shops and clubs. We went to Gusto and it was a young crowd (we are 45-50) but they played good music and there was a little dancing. Senior Frogs appeared closed :( Sopranos Piano Bar was Superb !! Most places have a happy hour where drinks are half price. Hard Rock Cafe charged us an extra 15% because we only ordered one drink a piece and didn't tell us :(

Posted by , from Pittsburgh, PA on Jan 16, 2017

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3 out of 5
Hotel was ok. Very dated, bath tub paint peeling. Hotel smelled old and moldy in hall ways. Not much entertainment going on at the hotel either. It was ok, but I wouldn't recommend it nor would I stay there again.

Posted by on Jan 10, 2017

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5 out of 5

ANNIVERSARY TRIP

Cons: consideration may be given to the food staff wearing disposable gloves during food preparation and serving.
we were well taken care of from the moment we walked thru the doors on arriving until we reluctantly walked out at the end of our stay. the hotel staff went above and beyond to fulfill any and all requests we made. when we first arrived, there was a couple of minor issues that were rectified promptly upon our request. our villa suite was comfortable and cozy. the only 2 drawbacks (and this is just me nitpicking) were no elevator service to the villas, and no ice machine on each floor of the villas (we were on the top floor so walking down and back up 2 flights to get ice was a bit much...i know, i know, it's only 2 flights...but...lol). the food was varied and plentiful, the service staff was simply OUTSTANDING!!! we did not encounter anyone during our stay that did not greet us with a smile and made sure to ask if there was anything we needed. my wife requested a special arrangement as a surprise for me since it was our anniversary, and the hotel management staff stepped up and followed through to ensure everything was to our satisfaction. the management staff was visible throughout our stay, be it in the restaurants, walking through the lobby, or just stopping by at the various pools to make sure all was well. all i can say is that we thoroughly enjoyed our stay and we were already recommending the RIU to others. thanks for a great stay!!!

Posted by , from NY on Dec 26, 2016

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4 out of 5
Cons: Restaurant wait time.
Great location, facility, really enjoyed my vacation there.

Posted by on Dec 24, 2016

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5 out of 5

Its a friend's birthday celebration at Riu

Its a very nice resort to stay with all inclusive including unlimited alcohol drinks...the staff in Riu were so nice...always with good customer service ( Jorge in the receiving area and all staff in the buffet and dining area) Will highly recommend to friends here in houston.

Posted by , from Houston, Texas on Dec 15, 2016

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About the Riu Palace Antillas All Inclusive - Adult Only

Location J E Irausquin Boulevard 77, Noord,

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and beverages included
  • 24-hour room service
  • In-room liquor dispensers

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkeling excursions
  • Windsurfing

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Property Features

Riu Palace Antillas All Inclusive - Adult Only is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Riu Palace Antillas All Inclusive - Adult Only, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and water skiing. Free breakfast is available. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers an outdoor pool, a spa tub, and a steam room. Self parking is free.

  • 481 guestrooms or units
  • 16 levels
  • 4 dining venues
  • 2 bars or lounges
  • 2 conference rooms
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar by the pool
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Oranjestad (AUA-Queen Beatrix Intl.) (11 km / 6.9 mi)
  • Parking: Free self parking

Room Amenities

Riu Palace Antillas All Inclusive - Adult Only offers 481 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes and designer toiletries. This Noord resort provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast.

Atlantis - This buffet restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Krystal - This fine-dining restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.

Rimini - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Malmok - This steakhouse serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

Featuring an offshore diving/sunbathing platform and furnished with thatched-roof shades, the resort's frontage on Palm Beach extends 137 meters (150 yards) along the Caribbean Sea. A pool complex features a 46-meter (150-foot)-long freeform pool. The resort provides beach umbrellas, loungers, and towels.

Water sports available include kayaking and snorkeling.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Volleyball on site
  • Water skiing on site
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Basketball on site
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 5
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Riu Palace Antillas All Inclusive - Adult Only

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Early departures are subject to fees equal to the full cost of stay. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Minimum guest age is
  • Caters to adults only

Hotel Names

  • Westin Resort & Casino Aruba
  • Riu Palace Antillas All Inclusive Adult Palm Beach
  • Riu Palace Antillas All Inclusive Adult
  • Riu Palace Antillas Adult Palm Beach
  • Riu Palace Antillas Adult
  • Riu Palace Antillas All Inclusive Adult Noord
  • Riu Palace Antillas Adult Noord
  • Riu Palace Antillas All Inclusive Adult Only

You should know

  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.