Posted Mar 26, 2016 on Expedia
Hotel was nice, however, food was just so so, and they never told us about the restaurants. We picked this location due to being an all inclusive and having 5 restaurants. The breakfast & lunch were always buffet, and when we went to sign up for dinner we were told we could not get into 2 of them due to closings. The internet that we paid for in our room was spotty at best. However, the beach was wonderful and our rooms was nice.
Comment from Hotel Management
Apr 22, 2016 by Aurelia C. / Quality Manager, Hotel Management
Thank you very much for taking your time to write a review. At Occidental Grand Aruba we pride ourselves in providing our guests with a pleasurable and memorable experience. We apologize that you wee not able to experience all of our restaurants due to scheduled maintenance to the restaurants. Regarding the internet service we will have the provider look into that. We hope that we can welcome you back soon in order for you to enjoy all our restaurants and other facilities.
Occidental Grand Aruba Management