Outdoor grounds are nice.
Posted Jul 22, 2016 on Expedia
Hotel was under construction . Staff never advised me that there was construction. Loud banging, drilling and dropping of tools on the floors above started at 8:30am. Impossble to sleep in the mornings 5 out of 7 days. Front desk and conceriege rarely answer the phone. (Have to call three times before someone answers) Ice machines on 3rd ,2nd and first floor had no ice . Hotel wanted to charge 10 dollars for delivery of ice. After complaints of noise management never returned calls. When checking in waited for 5 to 10 minutes while staff was on a personal call. Overall management of the hotel needs to be addressed. The Hilton name will be diminished if the management of the hotel does not make changes to the way they handle the concerns of there guests.