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4.3 out of 5

"The hotel and staff were great. However when we checked in we were 3 couples and I made all the reservations. They upgraded two of the 3 rooms and my ... " More

By a verified traveler on Tue 25 Jul 2023

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Hotel Description

4-star beachfront resort near Eagle Beach

On the beach

You'll be within half a mile (1 km) of Palm Beach and 2 miles (3 km) of Eagle Beach with a stay at this Noord resort. Bubali Bird Sanctuary and Butterfly Farm are also within half a mile (1 km).

Poolside dining

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this eco-certified resort. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Families will appreciate the children's pool, barbecue grills, and babysitting.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$751* Per night/room Mar 20 - Mar 21

Beach Tower 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Beach Tower Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Divi Aruba Phoenix Beach Resort ratings based on 33 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Divi Aruba Phoenix Beach Resort

Everyone (11) Couples (13) Family (10)
4 out of 5
good

Posted by on Aug 25, 2023

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Comment from Hotel Management

Aug 28, 2023 by Ghislaine

Dear Minh, Thank you for taking the time to share your feedback. We are happy to read that your vacation was a good one. We are looking forward for your next visit. Kind Regards

4 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 14, 2023 by Ghislaine

Dear DaShawn B, Thank you for taking the time to share your feedback. We look forward to welcoming you in the future.Kind Regards

3 out of 5
The hotel and staff were great. However when we checked in we were 3 couples and I made all the reservations. They upgraded two of the 3 rooms and my room was not upgraded. This was a bit upsetting. The woman checking us in tried to get us upgraded also but was told by her supervisor that this could not happen. Thought this locked majorly in customer service. Other than this hiccup we had a wonderful stay and would stay here again. It’s a little farther from all the restaurants but walkable and only a $7 taxi ride. Our beach wasn’t as crowded and I loved that. All of the staff were very polite and accommodating.

Posted by , from EASTLAKE on Jul 25, 2023

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Comment from Hotel Management

Jul 27, 2023 by Ghislaine

Dear Dawn, Thank you for taking the time share your feedback on your recent stay. We apologize that we felt short on exceeding your total expectations. We do hope you give us a second chance to better serve you in your room assignment in the future. Kind Regards

5 out of 5

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 15, 2023 by Yvette

Thank you.

5 out of 5
Beautiful property staff great. Restaurant ✅😎

Posted by on Dec 6, 2022

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Comment from Hotel Management

Dec 14, 2022 by Yvette

Thank you.

5 out of 5
Comfy. Convenient

Posted by on Dec 5, 2022

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Comment from Hotel Management

Dec 14, 2022 by Yvette

Thank you.

4 out of 5
Hotel clean parking close nice pools

Posted by on Oct 13, 2022

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Comment from Hotel Management

Oct 18, 2022 by Yvette

Thank you.

4 out of 5
The location was great. The beachfront views were beautiful

Posted by on Jul 10, 2022

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Comment from Hotel Management

Jul 26, 2022 by Yvette

Thank you very much for your feedback.

5 out of 5
Overall excellent

Posted by on Jul 5, 2022

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Comment from Hotel Management

Jul 26, 2022 by Yvette

Thank you.

5 out of 5
Overall excellent. Rooms, staff, facilities very good. Food took long to receive otherwise my family and I had excellent experience

Posted by on Jul 5, 2022

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Comment from Hotel Management

Jul 26, 2022 by Yvette

Thank you very much for your feedback.

About the Divi Aruba Phoenix Beach Resort

Location J E Irausquin Boulevard 75, Noord,

Renovations + Closures

The property will be renovating from October 16 2023 to December 20 2024 (completion date subject to change). The following areas are affected:

  • Exterior
  • Select guestrooms

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Divi Aruba Phoenix Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This eco-certified resort also offers a children's pool, a 24-hour health club, and a spa tub. Self parking is free. Smoking is allowed in designated areas at this 4-star Noord resort.

  • 241 guestrooms or units
  • 14 levels
  • 5 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Divi Aruba Phoenix Beach Resort offers 241 air-conditioned accommodations with DVD players and safes. Rooms open to patios. Accommodations are furnished with queen sofa beds. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchen
  • Private patio
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Purebeach - This beachfront restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Pureocean - This beachfront restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Puredeli - This delicatessen serves breakfast, lunch, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Divi Aruba Phoenix Beach
  • Divi Aruba Phoenix Beach Resort
  • Aruba Divi Phoenix
  • Aruba Phoenix
  • Divi Aruba Phoenix Beach Hotel Palm/Eagle Beach
  • Divi Aruba Phoenix Beach Resort Palm - Eagle Beach
  • Divi Phoenix Aruba
  • Divi Phoenix Beach Hotel
  • Hotel Divi Phoenix Beach
  • Divi Aruba Phoenix Beach Resort Palm Beach
  • Divi Aruba Phoenix Beach Palm Beach
  • Divi Aruba Phoenix Beach Resort Noord
  • Divi Aruba Phoenix Beach Noord
  • Divi Aruba Phoenix Noord
  • Divi Aruba Phoenix Beach
  • Divi Aruba Phoenix Beach Resort Noord
  • Divi Aruba Phoenix Beach Resort Resort
  • Divi Aruba Phoenix Beach Resort Resort Noord

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.