Ratings based on 645 Guest Reviews

Hear it directly from our travelers
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler from North Carolina

Aruba

Posted Jun 15, 2016
Pros: Everything, location, staff, food, cleanliness, quiet, the list goes on, not one complaint
Cons: Just more vacation time
Location: Eagle beach location perfect, into town one way 10 mins up to Palm beach 10 mins the other way
First time in Aruba first time at the Amsterdam Manor, both awesome would highly recommend to anyone. Stayed for 10 nights could not find fault with anything.
Comment from Hotel Management
Jun 18, 2016 by Management, Hotel Management
Dear George, Thank you for taking the time to review your stay with us. I am very pleased to hear that you enjoyed your stay with us. We will make sure to keep up the good work and we hope to welcome you back to our island soon!
5 out of 5
by Jose Luiz R from Rio de Janeiro

Uma semana agradável

Posted May 28, 2016 on Hotels
Uma ótima estadia em Aruba. O hotel fica bem localizado entre o Centro e Palm Beach., em frente a melhor praia da região. Oferece uma estrutura de praia que torna a estadia ainda mais agradável. Os funcionários são muito amáveis, educados, muito simpáticos. No fim da tarde happy hour no bar da piscina de onde podemos acompanhar o por do sol. Em alguns dias happy hour com música ao vivo. O hotel tem bons restaurantes e um deles oferece jantar romântico na praia. Foi uma agradável surpresa esse hotel acolhedor, ´com boas características de um hotel à beira mar e um atendimento mais personalizado. Acabou superando minhas expectativas
Comment from Hotel Management
by Management, Hotel Management
Dear jose Luiz, Thank you for this review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
5 out of 5
by A traveler from Eatontown, NJ

Another wonderful stay!

Posted May 13, 2016 on Expedia
This was our second stay at AM. We loved it so much last year, we returned again this year. The hotel and grounds are beautiful, the staff is attentive and very friendly. While doing laundry half way through our stay, we walked around the hotel and selected our room for our 2017 trip to Aruba. Highly recommend the hotel and its proximity to Eagle Beach is just a bonus!
Comment from Hotel Management
May 13, 2016 by Manager, Hotel Management
Thank you very much Michelle and see you next year for another wonderful vacation!
5 out of 5
by A traveler from NY

Nice place, quiet and very peaceful.

Posted May 12, 2016 on Expedia
The hotel feels more like a big home. The views are fantastic and the property is spotless. A nice Mediterranean feel to the place. Great for couples who are looking for tranquility, but fun is steps away. There's a large supermarket called Super foods a short stroll away as well. Eagle beach is literally across the road. Restaurants and jet ski. We had a one bedroom suite and it was spacious and nicely decorated. We will go back.
Comment from Hotel Management
May 13, 2016 by Manager, Hotel Management
Thank you very much for your review and we hope you come back at your home away from home soon! Your Manor Family!
5 out of 5
by Wagner from São Paulo

Excelente

Posted May 10, 2016 on Hotels
Optamos pelo Studio Standard, acomodação excelente, atendeu nossas necessidades. A proximidade com a praia (em frente ao hotel) é o melhor atrativo, sem necessidade de reservar cadeiras na praia. Os funcionários são atenciosos, nos atenderam quanto ao pedido de troca de acomodação para um de mesmo padrão, porém, com vista parcial do mar. Recomendamos.
Comment from Hotel Management
Jul 23, 2016 by Management, Hotel Management
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
4 out of 5
by A traveler from Westchester, NY

Eagle beach

Posted Apr 29, 2016 on Expedia
Standard resort right across the street from beautiful Eagle Beach. Room was very comfortable, good AC and clean. Restaurants were decent. Ate lunch 2x at "Passions"- very good but beware of birds and insects flying everywhere throughout your lunch. Had breakfast only one morning at "Mangos", and was extremely disappointed. We must have gotten there after the rush (around 10 am) and there was barely anything left and no one working the omelette station. Pretty much paid almost $15 pp for boiled eggs and toast. Ordered room service one night and it was tasty, but not many options. Glad we didn't do all inclusive. Service was a hit or miss- remember you're on Aruba so they do go at a much slower pace than back in the US. Eagle beach is definitely much nicer than Palm beach. One of the main reasons why we chose this location. No casino on resort but there is one right next door at the neighboring resort-4 min walk. Rented a jeep one day. Best way to see the island, but you can probably see the whole island in one day so not worth renting it more than that. Downtown Oranjestad had a nice mall, many restaurants and shops, so went there a lot to eat and walk around when we needed a break from the beach. Overall, would probably stay at Amsterdam Manor again, but definitely will stay on Eagle Beach. If you don't want to stay at one of those commercial type-high rise hotels on Palm beach, and prefer something a little more Lowkey,basic and access to a beautiful beach, then stay here!
Comment from Hotel Management
May 14, 2016 by Manager, Hotel Management
Thank you for your valued feedback and glad that you would choose our hotel again based on your experiences. Lunch is served open-air and therefore available for not only living souls like us, but also the fauna of our beautiful island. My apologies regarding your breakfast experience. We display over 50 food and beverage items daily and we are happy that we receive many compliments about the array of fresh products. Our room service is indeed narrow in choices, since all our rooms have kitchenettes and thus for most guests not an option. Room service for your information is not part of our All Inclusive. Concerning our All Inclusive program, this is one of the most exclusive ones on Aruba. You can choose from 3 restaurants, table service and eat a la carte from our exquisite menus for lunch and dinner. A big difference from the regular hotels were you need to stand in line of buffets with restricted food options. We hope to see you again in the future and you always can reach us at the Amsterdam Manor and ask for our F&B Manager.
5 out of 5
by A traveler from Connecticut

A lovely Experience

Posted Apr 24, 2016 on Expedia
Pros: Quiet location. Beautiful beach.
Cons: Towels should be available at the pool. Beach attendants could be more helpful. Bottled water should be provided with room.
Location: Beach, restaurants, shopping nearby but many are not within walking distance.
Located on Eagle Beach in the "low rise" section. Quiet and peaceful. Rooms are clean. Staff is friendly, efficient and helpful. Would recommend renting a vehicle. Many sites and attractions not within walking distance. Taxis can be costly.
Comment from Hotel Management
Apr 28, 2016 by Management, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns are being discussed internally. We do hope you give us another chance as we will definitely improve our services.
5 out of 5
by A traveler from Cape Cod

Great location with outstanding staff!!!

Posted Apr 19, 2016 on Expedia
The staff was extremely friendly and attentive at every function from wait staff (Juan, Marleny and others) at Mangos (at breakfast) to Vincent and Keyshawn at Passions. Eagle Beach across the street with beach loungers was all I needed in the morning and afternoon. I can see why so many visitors come back to the Amsterdam Manor.
Comment from Hotel Management
Apr 20, 2016 by AMBRManager, Manager at Amsterdam Manor Beach Reso, Hotel Management
Dear Jom, Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our resort. Hoping to see you again soon.
4 out of 5
by A traveler from Tennessee

Amsterdam Manor

Posted Apr 18, 2016 on Expedia
Pros: Small an cozy. Staff were welcoming and helpful.
Cons: Towels available at the pool. Hot tub would have been nice.
Location: Directly across from Eagle beach. You have to travel if you want to go downtown or to the North end (High rise hotels).
Ideal location for me & my girlfriend - away from all the hustle/bustle and was relaxing. Very close to the local grocery store - within walking distance. Across the street from Eagle Beach which was beautiful! All staff were very helpful. Sunset Catamaran cruise was wonderful - left from Palm Beach. Half day island tour was informative and enjoyable. Food cost are high - likely due to everything being imported. 15% gratuity is added at the resort and at some offsite eateries (divided among cooks/food prep workers/dish washers/wait staff). For inter-island travel we used the bus system which is reasonable and runs every 20 minutes. There were an ample number of cabs available as well.
Comment from Hotel Management
Apr 19, 2016 by Managment Amsterdam Manor, Hotel Management
Thank you for your positive comments and for your recommendations. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Your recommendations will be taken into consideration and will be discussed internally. Hope to see you back soon!
5 out of 5
by A traveler from Green Bay, Wisconsin

Posted Apr 17, 2016 on Expedia
Pros: Everything.
Location: The beach is right across the street. The bus stop is right out front so if you don't want to rent a car, transportation is readily available.
We were thoroughly pleased with the Amsterdam Manor resort. From the location of the beach to the resort itself, we liked the small family owned feeling. Customer service was top notch. The grocery store was within walking distance which we utilized. We liked that all rooms had a kitchenette. From the fluffy big bath towels to the chocolates handed out every evening, we felt that the staff really cared that we were staying at their place. We would return.
Comment from Hotel Management
Apr 19, 2016 by Amsterdam Manor Management, Hotel Management
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and for taking the time to write us a lovely review!