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5.0 out of 5

"Great please, kind and wonderful staff, good environment and natural relaxing time! " More

By a verified traveler on Sat 09 Nov 2019

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Hotel Description

3.5-star spa resort with free breakfast

In La Palmeria

Stay at this La Palmeria resort and you'll be within 2 miles (3 km) of Juan Castro Blanco National Park and 6 miles (10 km) of Quesada City Park. Laguna Río Cuarto is within 16 miles (25 km) and Camara de Ganaderos de San Carlos is within 20 miles (32 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and free perks like full breakfast and free self parking.

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$101* Per night/room Mar 30 - Mar 31

Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel El Tucano Resort & Thermal Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel El Tucano Resort & Thermal Spa

Family (1)
5 out of 5
Great please, kind and wonderful staff, good environment and natural relaxing time!

Posted by on Nov 9, 2019

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About the Hotel El Tucano Resort & Thermal Spa

Location 7 km North from Central Park, La Palmeria, Alajuela

Property Features

Hotel El Tucano Resort & Thermal Spa offers its guests a full-service spa, an outdoor tennis court, and a lazy river. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. WiFi is free in public spaces. A business center and meeting rooms are available. An outdoor pool, a spa tub, and a fitness center are also featured at the business-friendly Hotel El Tucano Resort & Thermal Spa. Self parking is free. This 3.5-star La Palmeria resort is smoke free.

  • 87 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel El Tucano Resort & Thermal Spa offers 87 accommodations with safes and hair dryers. Televisions come with cable channels. This La Palmeria resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining
  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast.

La Foresta - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Miniature golf on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Hot springs nearby
  • Windsurfing nearby

Spa Services

The Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam. The spa is open select days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel El Tucano Resort & Thermal Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Hotel Names

  • El Tucano
  • Hotel El Tucano Resort Thermal Spa La Palmeria
  • El Tucano Thermal Spa Aguas Zarcas
  • Hotel El Tucano Resort & Thermal Spa
  • Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
  • El Tucano Resort And Thermal Spa
  • Occidental El Tucano Hotel
  • Occidental El Tucano Resort
  • Hotel El Tucano Resort Thermal Spa Aguas Zarcas
  • El Tucano Resort & Thermal Spa Costa Rica/San Carlos
  • El Tucano Resort & Thermal Hotel San Carlos
  • El Tucano Thermal Spa La Palmeria
  • Tucano Thermal La Palmeria
  • Tucano & Thermal La Palmeria
  • Hotel El Tucano Resort Thermal Spa
  • Hotel El Tucano Resort & Thermal Spa Resort
  • Hotel El Tucano Resort & Thermal Spa La Palmeria
  • Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.