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Quality Inn

2.5-star property
85 Airport Rd, Hillsville, VA 1-855-201-7819
3.8 out of 5
Good!
See all 24 travelocity Reviews

"Its a nice place to stay " More

By a verified traveler on Sun 27 Feb 2022

Points Of Interest

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Hotel Description

Hillsville guestrooms with free WiFi

In Hillsville

At this Hillsville hotel, you'll be within 6 miles (10 km) of Blue Ridge Country Club and 12 miles (20 km) of Wayne Henderson's Workshop. Rex Theater is within 12 miles (20 km) and Mount Rogers National Recreation Area is within 16 miles (25 km).

Free perks

A seasonal outdoor pool, free self parking, and free newspapers are featured at this hotel. Guests will appreciate free perks like self-serve breakfast and WiFi in public areas. A terrace and a safe deposit box are also provided.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79* Per night/room May 16 - May 17

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn

Everyone (12) Couples (3) Family (5)
4 out of 5

Posted by , from Kitchener on Feb 5, 2024

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5 out of 5

Posted by on Oct 22, 2023

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4 out of 5

Posted by on Jul 23, 2023

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2 out of 5
I was put in room 209. It had been smoked in and smelled bad. Andrew changed me to room 205 and the TV would not work. He spent 15-20 minutes trying to fix the remote before he moved me to room 204. Three rooms in the first hour on the property. Not a pleasant experience. Next morning I went for breakfast. There was a fantastic gravy for biscuits. However, the gravy was stone cold and all guest were lining up to microwave their biscuits and gravy. I should ask for a refund on my room, but why bother. Too many other hotels at the same location. George Horton, 418 Quail Lane, Monticello, Florida 32344

Posted by on May 22, 2023

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Comment from Hotel Management

May 24, 2023 by Hotel Manager

Dear Joyce,Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. We strive to provide a superior guest experience, and it did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,Hotel Manager

1 out of 5

Posted by on Apr 22, 2023

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Comment from Hotel Management

May 13, 2023 by Hotel Manager

Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

5 out of 5
Its a nice place to stay

Posted by on Feb 27, 2022

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Comment from Hotel Management

Mar 2, 2022 by Hotel Manager

Dear Guest, A big thank you for your stay at our hotel. We appreciate your feedback and are delighted to hear you say 'Nice hotel'. It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have the chance to serve you again in the future. Sincerely, Hotel Manager

4 out of 5
Typical hotel, nothing above and beyond. Liked that free breakfast was finally back. I like the waffles. Didn’t like waking up to a roach on my clothes.

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 24, 2021 by Hotel Manager

Dear Guest, A big thank you for your stay at our hotel. We sincerely value your kind feedback because we try our best with every guest. We are glad that you liked our breakfast. We continuously make efforts to better our hospitality and guest comfort. We take pride in doing what's right to ensure the best possible guest experience and hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager

5 out of 5
Great place to stop for a night. Clean and comfortable.

Posted by , from Scranton, PA on Oct 18, 2020

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Comment from Hotel Management

Oct 20, 2020 by Hotel Manager

Dear Guest, Thank you for your great review! I'm so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

4 out of 5
Front desk girl was very friendly and cheerful. Tom was nice clean and comfortable.

Posted by , from Upstate NY on Jul 31, 2020

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Comment from Hotel Management

Aug 1, 2020 by Hotel manager

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to read you loved and enjoyed the service provided by our front desk girl staff. I will share your wonderful comments with her as I know it will encourage her to hear that a guest has noticed her efforts. We appreciated the opportunity to host you and look forward to your return. Sincerely, Hotel Manager

2 out of 5
Yes, it was pet friendly but the pet friendly room smelled like it had become a litter box. Seems like they must have trouble keeping it clean? Leave some air freshener in there next time guys.

Posted by on Jul 6, 2020

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Comment from Hotel Management

Jul 7, 2020 by Hotel Manager

Dear Guest, I am terribly sorry to hear your experience with us was not what it should have been. I have taken your comments and passed them on to our housekeeping department as a whole and talked with the room attendant who cleans your room. I can assure you the experience you had was not a normal occurrence. I know I cannot change your experience with us and for that I am sorry. I do want to thank you for staying with us and providing the feedback you did, no matter how hard it is to read. Sincerely, Hotel Manager

About the Quality Inn

Location 85 Airport Rd, Hillsville, VA 24343

Property Features

WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a terrace, and a vending machine are also featured at Quality Inn. Self parking is free. Smoking is allowed in designated areas at this Hillsville hotel.

  • 81 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn offers 81 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Hillsville hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night, plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hillsville
  • Quality Inn Hillsville
  • Hillsville Quality Inn
  • Quality Inn Hotel
  • Quality Inn Hillsville
  • Quality Inn Hotel Hillsville

You should know

  • The seasonal pool will open May 11 and close September 05.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.