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4.8 out of 5

"Very pleasant stay. Friendly staff " More

By a verified traveler on Mon 29 Jan 2024

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Hotel Description

3-star hotel near Mesa Riverview

Mesa Grande stay

With a stay at this Mesa Grande hotel, you'll be within half a mile (1 km) of Mesa Riverview and 2 miles (3 km) of Sloan Park. Hohokam Stadium and Arizona Museum of Natural History are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$159* Per night/room Mar 31 - Apr 1

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (with Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Place Phoenix/Mesa ratings based on 28 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Phoenix/Mesa

Everyone (13) Couples (4) Family (8)
5 out of 5

Posted by , from PORTLAND on Feb 12, 2024

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Comment from Hotel Management

Mar 21, 2024 by Customer Service

Thank you for the wonderful rating, Bruce!It's fantastic you enjoyed your time at Hyatt Place Phoenix/Mesa so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

5 out of 5
Very pleasant stay. Friendly staff

Posted by on Jan 29, 2024

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Comment from Hotel Management

Jan 29, 2024 by Customer Service

Jeffrey, it's wonderful to hear you had a very enjoyable stay at the Hyatt Place Phoenix/Mesa. We appreciate your remark about the remarkable friendliness of our team members. We hope to welcome you back again soon.

5 out of 5

Posted by on Jan 28, 2024

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Comment from Hotel Management

Mar 20, 2024 by Customer Service

Jeffrey, thank you for rating your stay at Hyatt Place Phoenix/Mesa so highly! We're thrilled that your experience with us was enjoyable, and we hope to welcome you back again in the future.

4 out of 5
Mainly the area it was located. No hassles. Staff was friendly.

Posted by on Jan 23, 2024

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Comment from Hotel Management

Jan 23, 2024 by Customer Service

Danny, it's refreshing to hear that you appreciated the convenient location of Hyatt Place Phoenix/Mesa and found the check-in process smooth. We're glad our team members were able to provide a friendly service. We hope you'll choose to stay with us again in the future.

4 out of 5

Posted by on Jan 22, 2024

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Comment from Hotel Management

Jan 23, 2024 by Customer Service

Timothy, it's great to hear you had a positive experience at the Hyatt Place Phoenix/Mesa. We value your feedback and hope to have the pleasure of welcoming you back in the future.

5 out of 5
When I arrived from Colorado I had lost my voice due to getting caught in the snow storm. Melissa was amazing, kind and helpful. In the evening when we returned the gentleman at the desk helped me with honey, lime, salt, hot water and even offered me tissue. He too was amazingly kind and helpful. The lady working the morning during breakfast was amazing. She was keeping up with all the patrons, stocking up everything immediately, cleaning up all the area constantly. She even kept her composure was polite and responded kindly to a patron who was absolutely rude to her. My daughter found her to be an outstanding person.

Posted by , from DIXON on Jan 14, 2024

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Comment from Hotel Management

Jan 14, 2024 by Customer Service

Maribel, we're thrilled to read about your positive experience at Hyatt Place Phoenix/Mesa. It's heartening to know that Melissa was a great help during your stay, and our evening colleague provided timely assistance for your comfort. We pride ourselves on our exceptional service, and it sounds like our breakfast hostess embodied this commitment as well. We appreciate your review and can't wait to share your kind words with our team members. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Phoenix/Mesa.

5 out of 5
Nice and clean

Posted by , from SPRING HILL on Nov 1, 2023

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Comment from Hotel Management

Nov 1, 2023 by Customer Service

Magdy, we're thrilled to hear your commendations about the cleanliness at Hyatt Place Phoenix/Mesa. We strive to maintain the highest standards of cleanliness and comfort for all our guests. Your kind words are much appreciated and we can't wait to welcome you back.

5 out of 5
a great hotel with nice pool and hot tub, friendly and helpful staff and great breakfast with hot eggs and sausage and orange juice breakfast. They have tv's to watch sports and lots of seating in the lobby and were very reponsive to my request for a non-skid mat in the tub. Truly I'd stay here again and highly recommend it. Denise is awesome at front desk!

Posted by , from Englewood on Oct 24, 2023

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Comment from Hotel Management

Oct 25, 2023 by Customer Service

Linda, it's delightful to hear you had such a wonderful stay at Hyatt Place Phoenix/Mesa! We're proud that the pool, hot tub, and especially our hearty breakfast met your expectations. We're also pleased that our team members were able to meet your needs swiftly, and Denise will certainly be recognized for her awesome service at the front desk. We're thrilled that you would choose to stay with us again and highly recommend our hotel. We can't wait to have you back for another excellent experience!

5 out of 5
The customer service was amazing throughout the entire visit. The facility and rooms were very clean and really appreciated the amenities in our room. It was nice to have a single cup coffee maker, refrigerator, and microwave, but exceptionally nice to have glass cups for our morning coffee. It's the small touches that make this place very nice. The snack bar area was staffed with real people instead of machines which made it very easy to get snacks and drinks in the evening. Like everyone else, they too were exceptionally friendly. I'd stay here again. Great location also; close to shopping and dining.

Posted by on Aug 28, 2023

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Comment from Hotel Management

Aug 30, 2023 by Customer Service

Kimberly, we're thrilled to hear your warm praises about the Hyatt Place Phoenix/Mesa! We aim to provide an exceptional experience for our guests with thoughtful touches and room amenities. Our team is delighted to know you found them to be highly accommodating and friendly. Your compliments about our strategic location close to shopping and dining adds to your delightful stay. We greatly anticipate your next visit to us!

5 out of 5

Posted by , from claypool on Aug 25, 2023

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Comment from Hotel Management

Sep 14, 2023 by Customer Service

Thanks for the fantastic rating, Percy!It's outstanding we could exceed your expectations during your stay at Hyatt Place Phoenix/Mesa. We're all looking forward to your next stay with us.

About the Hyatt Place Phoenix/Mesa

Location 1422 W Bass Pro Drive, Mesa, AZ 85201

Property Features

Hyatt Place Phoenix/Mesa offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Place Phoenix/Mesa. Self parking is free. This 3-star Mesa hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt Place Phoenix/Mesa offers 152 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

The Placery - This cafƩ serves breakfast, lunch, dinner, and light fare.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyattā€™s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.Ā For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Phoenix/mesa
  • Hyatt Place Phoenix/mesa Hotel
  • Hyatt Place Phoenix/mesa Hotel Mesa
  • Hyatt Place Phoenix/mesa Mesa
  • Hyatt Place Phoenix/Mesa Mesa
  • Hyatt Place Phoenix/Mesa Hotel
  • Hyatt Place Phoenix/Mesa Hotel Mesa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.